McDonald's

3.6
2394 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4141 17 Mile Road, Cedar Springs, MI
49319, United States

Hours

Reviews

3.6
2,394 reviews
5 stars
824
4 stars
574
3 stars
447
2 stars
197
1 star
352

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to include requested ingredients.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty dining areas and restrooms, with some describing the location as the dirtiest McDonald's they have visited.

Staff Attitude

While some customers praised the kindness and professionalism of certain staff members, others reported rude behavior and lack of engagement from employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
  • JG
    Jared Guerra
    1 day ago
    2.0
    My fry’s are cold and my snack wrap was lukewarm workers were nice
  • PH
    Patrick Hoolehan
    Jan 4, 2026
    1.0
    Please, I'm begging you, get a ticket system if you're going to have people pull forward in the drive through. I sat waiting for 15 minutes waiting as cars behind me got their food because someone else took mine. Culver's does this perfectly without issue and McDonald's can't? Come on guys.
  • JP
    Jalen Pompura
    Jan 1, 2026
    3.0
    Not bad place for lunch
  • HN
    Hypur Nova
    Dec 10, 2025
    1.0
    The last 3 times I've been here they forget to put a regular "supposed to already come with it" ingredient on my food. Order a bacon QP and they don't put on the bacon, order a deluxe mccrispy and they don't put on tomato, etc. I don't customize my order at all yet they still can't get it right. Does this happen to anyone else here or just me? I don't understand.
  • JA
    Jason Appleby
    Dec 2, 2025
    2.0
    McDonald's is just going down hill no matter what location your at

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's in Cedar Springs, MI, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.