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McDonald's

3.5
(2383 reviews)

Business Details

4141 17 Mile Road, Cedar Springs, MI
49319, United States
(616) 696-3150
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4141 17 Mile Road, Cedar Springs, MI
49319, United States

Hours

Reviews

3.5
2,383 reviews
5 stars
819
4 stars
569
3 stars
443
2 stars
197
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and inattentive employees.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Numerous reviews pointed out unsanitary conditions in the restaurant, including dirty tables, bathrooms, and play areas.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and for mobile orders, often exceeding reasonable expectations.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
  • DH
    Dakota H.
    3 days ago
    5.0
    It's gotta a play place and it's pretty consistent
  • AA
    Adrianna Avillion
    6 days ago
    5.0
    I requested a shamrock shake with fudge, didn't think they'd say yes, but they did! Turned out amazing, they were all so polite and nice to us, great enough experience that I had to write a review. They don't skimp out on anything in your order, I got lots of fudge, shake, and whipped cream in my shake. Tastes as it always does, but I'm going to this McDonald's more often now that I know these guys know how to handle new challenges properly. Thanks guys!
  • LK
    Leslie Keech
    Feb 24, 2026
    1.0
    Employees and drive-through were completely rude
  • AW
    Alan Wisneski
    Feb 22, 2026
    1.0
    Majority of people who work here can’t read nor get an order right. Pathetic this place gets to operate.
  • CJ
    Chadwick Jager
    Feb 9, 2026
    1.0
    So this is acceptable? How can you have food service people so unaware? So either you made my sandwich in a unsanitary area that was next to dirty dishes or that expired sticker fell off of product they are still using 5 hours after expiration. So no one in that location is doing their job to serve safe food. Management needs to be held accountable. Not the first time I've called poor management out at this location as there were allowing someone sneezing all over the kitchen and with no sanitation cleaning just let them kept making food until they were called out in front of a crowd of people that were also unhappy about that situation. Franchise owners/corporate needs to step in and fix management at this point. This use to be a location that was ran very well now its a joke.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's in Cedar Springs, MI, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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