Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and inattentive employees.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Numerous reviews pointed out unsanitary conditions in the restaurant, including dirty tables, bathrooms, and play areas.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and for mobile orders, often exceeding reasonable expectations.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
DH
Dakota H.
3 days ago
5.0
It's gotta a play place and it's pretty consistent
AA
Adrianna Avillion
6 days ago
5.0
I requested a shamrock shake with fudge, didn't think they'd say yes, but they did! Turned out amazing, they were all so polite and nice to us, great enough experience that I had to write a review. They don't skimp out on anything in your order, I got lots of fudge, shake, and whipped cream in my shake. Tastes as it always does, but I'm going to this McDonald's more often now that I know these guys know how to handle new challenges properly. Thanks guys!
LK
Leslie Keech
Feb 24, 2026
1.0
Employees and drive-through were completely rude
AW
Alan Wisneski
Feb 22, 2026
1.0
Majority of people who work here can’t read nor get an order right. Pathetic this place gets to operate.
CJ
Chadwick Jager
Feb 9, 2026
1.0
So this is acceptable? How can you have food service people so unaware? So either you made my sandwich in a unsanitary area that was next to dirty dishes or that expired sticker fell off of product they are still using 5 hours after expiration. So no one in that location is doing their job to serve safe food. Management needs to be held accountable. Not the first time I've called poor management out at this location as there were allowing someone sneezing all over the kitchen and with no sanitation cleaning just let them kept making food until they were called out in front of a crowd of people that were also unhappy about that situation. Franchise owners/corporate needs to step in and fix management at this point. This use to be a location that was ran very well now its a joke.
What are the hours of operation for this McDonald's location?
This McDonald's in Cedar Springs, MI, is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this location.
Is there a drive-thru at this McDonald's and what are its hours?
Yes, there is a drive-thru available 24 hours a day, 7 days a week.
What types of payment does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I place orders via a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available for iOS and Android.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
Where is this McDonald's located?
It is located at 4141 17 Mile Road, Cedar Springs, MI 49319, USA.
What nearby banks can I visit after dining at McDonald's?
Nearby banks include Independent Bank, Choice One Bank, and ChoiceOne Bank, convenient for your banking needs after your meal.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food options include Subway, Little Caesars Pizza, Burger King, Arby's, and Tacos El Cuñado Cedar Springs.
What nearby services could I combine with my visit to McDonald's?
You might consider visiting nearby places such as Rite Aid pharmacy, UPS Access Point locations for shipping, or Great Clips for a haircut during your outing.
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