McDonald's

3.2
1183 reviews
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Business Details

717 E State St, Cassopolis, MI
49031, United States
(269) 445-5505
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
717 E State St, Cassopolis, MI
49031, United States

Hours

Reviews

3.2
1,183 reviews
5 stars
303
4 stars
241
3 stars
258
2 stars
117
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.

Food Consistency

Many customers noted issues with food quality, including cold items, incorrect orders, and overall inconsistency.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in bathrooms and food preparation areas.

Speed of Service

While some customers experienced fast service, others reported long wait times and slow drive-thru operations.
  • TW
    Tequila Washington
    Dec 27, 2025
    1.0
    Didnt want to give any stars but it wouldn't let me do that. But I ordered 3 simple meals and it took forever to receive, plus we noticed on the receipt that one of the burgers were wrong so we tell them at the window and they still got it wrong!!! Had us pull up just to get it wrong AGAIN!!! very rude and unprofessional with an attitude with us as if we hadn't told them it was wrong the first 2 times!!! Worker in the back ( Black lady with short hair cut) was very rude. Will not be back again as this was my third time coming to this particular McDonald's and the same result always occur Smh. Great Customer Service applies to the workers as well!!!
  • JJ
    Jim Jones
    Dec 18, 2025
    5.0
    Thanks 🙏🏽
  • RR
    Rocky Rodriguez
    Oct 7, 2025
    5.0
    Ok bringing it back old school and with a modern vibe... Nice and clean restaurant and quiet busy amazing staff with the fact that some Uber eats,Doordash,driver's act entitled and treated McDonald's employees ugly..However once again they are so awesome that it didn't bring there vibe down one bit... McDonalds can learn a thing or two from this branch keep up the great work guys you all rock.....
  • MP
    Melisa Papineau
    Oct 6, 2025
    1.0
    The food is always not good, and most of the workers act like its a chore
  • SM
    Serenity Marie
    Sep 19, 2025
    1.0
    No cheese on my burger and I’m missing my fries.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Cassopolis, MI?

McDonald's in Cassopolis is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.