McDonald's

3.2
1177 reviews
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Business Details

717 E State St, Cassopolis, MI
49031, United States
(269) 445-5505
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
717 E State St, Cassopolis, MI
49031, United States

Hours

Reviews

3.2
1,177 reviews
5 stars
301
4 stars
240
3 stars
257
2 stars
117
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff being friendly and efficient while others are reported as rude and unhelpful.

Food Consistency

Many customers reported issues with incorrect or cold food, with several instances of missing items from orders.

Cleanliness

The cleanliness of the restaurant is a significant concern, with multiple reviews mentioning dirty bathrooms and unsanitary conditions.

Speed of Service

Service speed is inconsistent, with some customers experiencing quick service while others faced long waits and delays.

Overall Experience

Overall, the location has mixed reviews, with some praising the food and service while others express dissatisfaction with quality and management.
  • RR
    Rocky Rodriguez
    Oct 7, 2025
    5.0
    Ok bringing it back old school and with a modern vibe... Nice and clean restaurant and quiet busy amazing staff with the fact that some Uber eats,Doordash,driver's act entitled and treated McDonald's employees ugly..However once again they are so awesome that it didn't bring there vibe down one bit... McDonalds can learn a thing or two from this branch keep up the great work guys you all rock.....
  • MP
    Melisa Papineau
    Oct 6, 2025
    1.0
    The food is always not good, and most of the workers act like its a chore
  • SM
    Serenity Marie
    Sep 19, 2025
    1.0
    No cheese on my burger and I’m missing my fries.
  • SB
    Shatina Brunty
    Sep 10, 2025
    1.0
    I ordered a shake through the drive through. I live 2 minutes away. While getting out of my car, I dropped the shake. I immediately called the restaurant hoping they would replace the shake. Manager cuts me off and says thats not really our problem. I said I know its not but it would have been great customer service. 😒 I understand they aren't responsible for food once it leaves the property but it was really about how the manager responded. I had a time stamped receipt that showed it had been less than 5 minutes since I ordered the shake. It really goes to show that this McDonald's doesnt care about customer service. 😒
  • KF
    Kieran Farrell
    Sep 2, 2025
    4.0
    Got coffee here, normal for Mcdonalds. Everyone was quite friendly. Good place to watch the trains go by. Menu is typical for a mcdonalds.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Cassopolis, MI?

McDonald's in Cassopolis is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.