Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food freshness, including cold and improperly prepared items, as well as concerns about cleanliness.
Staff Attitude
Many customers experienced unprofessional behavior from staff, including lack of communication and dismissive attitudes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
JC
James Conley
2 days ago
4.0
Very friendly staff, and speedy service!
VS
Valerie Smith
6 days ago
1.0
Went through the drive through here on our way home from the airport. When we pulled up there were 2 cars in front of us, but It took more than 10 minutes to order and almost 10 more to get our food. We ordered 2 - 10 piece chicken nuggets, a spicy chicken sandwich meal, and a medium fry. We figured they had to cook food for the 2 cars in front of us and for our meals. However, our fries were cold and unsalted, the chicken nuggets were cold, and the sandwich was room temp at best. The best part of this entire experience was that I ordered 20 chicken nuggets for 4 kids to split evenly (5 each). As I’m divvying them up I realize I’m short. I’m not talking 1 or 2 nuggets short. We had 6 nuggets in the first 10 piece and 7 in the other. We were 7 nuggets short. We hadn’t left eh parking lot so I ran in to get the situation figured out and the woman who helped me approached me and said, “what?”. When I explained our issue and offered to show her the bag she just said, “oh” with zero emotion. There was no, “I’m sorry” no rush to fix the issues. She simply stood there. When I said, “sorry I’m not counting to be rude but I purchased 20 nuggets so that each of our 4 kids could have 5 and I’m going to have really hungry kids. She just looked at me. Then she turned grabbed 5 nuggets in a small container. When I asked for the other 2 she literally rolled her eyes and went back for them.
The new ones were cold too.
AP
Anna Petersen
Dec 11, 2025
1.0
It very Poor service here, bad management.
The employees here are very rude.
CM
Collin Meister
Dec 11, 2025
1.0
Long lines, wrong order, cold food.
There’s dozens of other fast food places on ford road. Pick anything else.
SM
Sapphire Monae
Nov 30, 2025
2.0
I'm not even sure how the food is but walked into store 11/30 around 7pm to order. Everyone saw me walk in, not one person spoke. acknowledge that I was standing there or anything. The least you can do is say, "Hi, we are a little busy right now, but we will be right with you." SMFH.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 41465 Ford Rd in Canton, MI currently open?
Yes! Wendy's at 41465 Ford Rd in Canton, MI is open and committed to serving quality food through dine-in, drive-thru, and delivery.
What are the operating hours for the Wendy's drive-thru at this location?
The drive-thru is open Monday through Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Does this Wendy's offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order through the Wendy's app or website at https://order.wendys.com, selecting your location for delivery or drive-thru pickup.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call directly at (734) 981-0183, contact customer care via their website, or use the Wendy's Customer Satisfaction Survey with your receipt information.
Are there any nearby coffee shops where I can get a drink before or after visiting Wendy's?
Yes, nearby coffee options include Dunkin' and Tim Hortons, both great for coffee or donuts before or after your Wendy's visit.
What nearby attractions or restaurants are close to this Wendy's?
Nearby restaurants include Black Rock Bar & Grill, Qdoba Mexican Eats, The Bowery Grille & Pub, and Chili's Grill & Bar, offering a variety of dining options for customers.
Are there any automotive services near Wendy's on Ford Rd?
Yes, close by are Monro Auto Service and Tire Centers, Midas, and Discount Tire, convenient for car maintenance while you enjoy a meal.
Does Wendy's provide nutrition and allergen information for their menu items?
Yes, nutrition and allergen details are available on their website, mobile app, and in-restaurant. You can check updated information as you customize your order.