Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely long wait times, often exceeding 20 minutes, both in drive-thru and inside the restaurant.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, indicating a lack of attention to detail.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, sticky floors, and unsanitary conditions in the bathrooms.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, stale, or improperly prepared items.
DD
Death
Nov 16, 2025
1.0
Simple order took 15min just to get cold burger. Somewhat polite however not professional. Dirty ketchup stained cup and out of coke. Definitely not fast food.Will not be returning.
SB
sanobar basha
Nov 14, 2025
1.0
We ordered 20 piece spicy chicken nugget and fries. They asked us to pull up and we did and waited for 15 mins. We going to ask what happen to our order as we see cars pick and leave in second. She stared at us and said she gave it to us. This location needs to pull themselves together. Making customers look like we re lying and staring at us and making us wait is not ok. Management sucks!!
CB
Cailin Bologa
Nov 7, 2025
1.0
Was in line for a half hour and then didn’t receive half of my order, then I was told they didn’t even take my order for the stuff that was missing. It just seems like a bunch of kids goofing off in there :/
AA
Altemails45
Nov 6, 2025
1.0
When I visited November 6th at 6pm I waited in line for about 20 minutes. The lady who took my order was rude and short with me and didn’t confirm she had my order right before telling me to pull forward. When I pulled forward she had forgotten to ring in one of my drinks, which is fine mistakes happen. The issue is she refused to add it to my order and demanded that I pull around I wait in line again to place another order to fix a mistake she had made. There were roughly 7 cars behind me and she wanted me to get back into like to receive I drink that I had already ordered. It makes 0 sense why the inconvenience should be placed on the customer when a staff member makes a mistake. Additionally, if you are going to be so strict about no add ons at the window, staff should be confirming that they have the order correct before telling you to pull forward.
When staff make a mistake they should be happy to fix said mistake, not give a customer attitude and demand you pull around.
LL
Lindsey Liwienski
Oct 25, 2025
1.0
After waiting 30 minutes to NOT get the food we paid for, Matt the manager was extremely rude and unprofessional. He also refused to resolve the issue.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Canton, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Canton, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 981-0183.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ford Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Canton, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 41465 Ford Rd in Canton, MI currently open?
Yes! Wendy's at 41465 Ford Rd in Canton, MI is open and committed to serving quality food through dine-in, drive-thru, and delivery.
What are the operating hours for the Wendy's drive-thru at this location?
The drive-thru is open Monday through Friday from 6:30 AM to midnight, and on Saturday and Sunday from 7:00 AM to midnight.
Does this Wendy's offer breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order through the Wendy's app or website at https://order.wendys.com, selecting your location for delivery or drive-thru pickup.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call directly at (734) 981-0183, contact customer care via their website, or use the Wendy's Customer Satisfaction Survey with your receipt information.
Are there any nearby coffee shops where I can get a drink before or after visiting Wendy's?
Yes, nearby coffee options include Dunkin' and Tim Hortons, both great for coffee or donuts before or after your Wendy's visit.
What nearby attractions or restaurants are close to this Wendy's?
Nearby restaurants include Black Rock Bar & Grill, Qdoba Mexican Eats, The Bowery Grille & Pub, and Chili's Grill & Bar, offering a variety of dining options for customers.
Are there any automotive services near Wendy's on Ford Rd?
Yes, close by are Monro Auto Service and Tire Centers, Midas, and Discount Tire, convenient for car maintenance while you enjoy a meal.
Does Wendy's provide nutrition and allergen information for their menu items?
Yes, nutrition and allergen details are available on their website, mobile app, and in-restaurant. You can check updated information as you customize your order.