Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 42489 Ford Rd. in Canton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,710 reviews
5 stars
1,056
4 stars
374
3 stars
152
2 stars
57
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers for being delicious and made with real meat, but there were complaints about undercooked or soggy fries and instances of moldy buns.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost did not match the quality of food received.
Service Issues
There were multiple reports of poor customer service, including long wait times, incorrect orders, and unhelpful staff, which negatively impacted the dining experience.
Staff Performance
While some customers appreciated friendly and helpful staff, others reported instances of impatience and disrespect from employees.
Cleanliness and Atmosphere
The restaurant was often described as clean and well-maintained, contributing positively to the overall dining experience.
- TTTerrie Lynn Scott Taylor3 days ago5.0Good burger 👍🏽👌🏽
- ILIngrid L5 days ago5.0Excellent food, service and cleanliness! The employee even helped offset the high cost by offering the combo. I complain about the prices, but the food is fresh. There isn't a freezer in any Five Guys, so , I think it's worth it. Please they take allergies seriously, which is something I need.
- JLJanet LlerrafDec 7, 20254.0Other than the high price point, I love this place. At the end of the day, it's a burger. A damn good one but still a burger. At least you know it's real meat and fries, not frozen. The fries could be a bit better but still has high marks from me. Overall, I'd recommend if a single cheeseburger, shake and fries for approximately $20.00 is a bit much.
- LHLillie HeardNov 15, 20252.0I ordered a little double cheeseburger And some fries You started making my order. I went to the bathroom and came back probably in about 4 or so . Cheese on my burger was a melted, and the patty was semi hot I have some of them like should my burger be hot because you just took it off the grill and he says were you in the bathroom for a little while? What does me being in the bathroom for four minutes have to do with my cheese being melted on my burger. After that answer, I knew just let it go and I just wouldn’t be coming back You pay too much money at five guys for half ass service And barely wanted to give me fries I remember they used to put a good amount of fries. We got a small one in the bag. It’s just not what it used to be and I just Rather not go back and pay a whole bunch of money for terrible and service
- LRLyric Rose RileyNov 14, 20251.0Me, my gf and my son who is autistic went to Five Guys in at the suggestion of my son who loves hamburgers. I went in and I looked around first to make sure there was nothing to trigger my son. I then took my son in. It took about 15 minutes to order because my son is easily distracted. The total was over $60. The price point for the burgers is about 11 dollars a piece so I expected to pay at least $60 for all of our meals. I pulled out a one hundred dollar bill first. The cashier looked hesitant to take it and yelled to the staff asking if they took hundreds. I was confused and looked around for signs. I then pulled out a 50 dollar bill. And he yelled again to the other staff asking if they took 50 dollar bills. The cashier then explained that they had a lot of fake bills going around. We didn’t have cards to pay because we had someone hack our account so we were waiting on new cards. If you are going to have a price point that high for burgers, you might want to invest in a counterfeit marker or something to distinguish the real money from fake. At the very least there should be signs up stating they don’t take $50 or $100 dollar bills, so families like us don’t waste our time. My son had just sat down and wanted to stay there and eat. It was very disappointing. Especially since no one apologized, they just groaned and said ok they took the next customer before I had a chance to pick my stuff up and leave. Needless to say our family won’t be back.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Canton accept reservations?
No, Five Guys in Canton does not accept reservations.
What are the regular dine-in hours for Five Guys at 42489 Ford Rd., Canton?
Five Guys is open for dine-in from 11:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.
Is delivery available from Five Guys Canton and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM. Hours are 11:00 AM to 9:30 PM on most days, extended to 10:30 PM from Thursday to Saturday.
Can I place an order or view the menu through an app for Five Guys in Canton?
Yes, you can order and browse the menu using the Five Guys app available on iOS and Android, or online at https://order.fiveguys.com/location/canton/menu.
What payment methods are accepted at Five Guys in Canton?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer any gluten-free options at the Canton location?
Yes, most sandwiches can be ordered without a bun via wraps or bowls, but buns, hot dogs, and some condiments contain gluten. Cross-contamination is possible.
What makes Five Guys Canton stand out in food quality?
Five Guys uses fresh ground beef with no freezers in the restaurant, double-cooks fries in peanut oil, hand-prepares ingredients daily, and offers over 250,000 burger and 1,000 milkshake combinations.
What nearby places can I visit after dining at Five Guys Canton?
You can visit La Gelati Canton for desserts or Yogurt City for frozen yogurt, both close by, to enjoy sweet treats after your meal.
How can nearby gyms like StretchLab or F45 Training Canton MI complement a visit to Five Guys?
After a workout at local gyms StretchLab or F45 Training Canton MI, Five Guys offers a satisfying meal with customizable burgers and shakes to refuel.
Are there convenient services near Five Guys Canton for customers?
Yes, services like CVS Pharmacy and UPS Access Point location are nearby, allowing customers to combine errands with their dining experience.