Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 42489 Ford Rd. in Canton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and freshness of the food, there were multiple complaints about undercooked or soggy fries, and instances of moldy buns.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff, particularly regarding payment methods.
Pricing Concerns
Customers frequently mentioned that prices are high and increasing, leading to dissatisfaction with the overall value for money.
Cleanliness and Atmosphere
Most reviews noted that the restaurant was clean and had a pleasant atmosphere, with some staff receiving commendations for their friendliness.
CH
Christie Hipp
Feb 15, 2026
5.0
Excellent shakes, fries and the burgers are the bomb
😋
MT
Michael Tioran
Feb 9, 2026
5.0
Great burger. I was in and out in 5 minutes.
SN
Sta Nash
Jan 28, 2026
1.0
I ordered bacon cheeseburger with lettuce tomato mayo grilled onions and jalapeño peppers. What I got was just double cheese burger with out any thing but lettuce. I informed the staff about the issue. Offered me a new bacon cheeseburger but I had to wait more time I already spent there for my original order. It seems the stuff is too busy taking selfies than getting customers order right. Not coming back
AR
André Rodamilans
Jan 17, 2026
1.0
Worst experience ever in a Five Guys. I’ve put a pick-up order with 4 burgers and small fries. The bag was missing one burger and the fries was nothing like what I would expect. After calling the store they informed they could cook another burger or give it as a credit for a future visit. Really??? I’m not going to drive back to your store! You should offer delivering it for free! But according to the attendant they won’t do delivery as a “corporate direction”. If I’ve ordered four burgers it probably because I have four people willing for food, and willing to have a meal together and *at the same time*!
Your “corporate direction” made you lose a customer.
IL
Ingrid L
Jan 7, 2026
5.0
Excellent food, service and cleanliness! The employee even helped offset the high cost by offering the combo. I complain about the prices, but the food is fresh. There isn't a freezer in any Five Guys, so , I think it's worth it. Please they take allergies seriously, which is something I need.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Canton accept reservations?
No, Five Guys in Canton does not accept reservations.
What are the regular dine-in hours for Five Guys at 42489 Ford Rd., Canton?
Five Guys is open for dine-in from 11:00 AM to 10:00 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.
Is delivery available from Five Guys Canton and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM. Hours are 11:00 AM to 9:30 PM on most days, extended to 10:30 PM from Thursday to Saturday.
Can I place an order or view the menu through an app for Five Guys in Canton?
Yes, you can order and browse the menu using the Five Guys app available on iOS and Android, or online at https://order.fiveguys.com/location/canton/menu.
What payment methods are accepted at Five Guys in Canton?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer any gluten-free options at the Canton location?
Yes, most sandwiches can be ordered without a bun via wraps or bowls, but buns, hot dogs, and some condiments contain gluten. Cross-contamination is possible.
What makes Five Guys Canton stand out in food quality?
Five Guys uses fresh ground beef with no freezers in the restaurant, double-cooks fries in peanut oil, hand-prepares ingredients daily, and offers over 250,000 burger and 1,000 milkshake combinations.
What nearby places can I visit after dining at Five Guys Canton?
You can visit La Gelati Canton for desserts or Yogurt City for frozen yogurt, both close by, to enjoy sweet treats after your meal.
How can nearby gyms like StretchLab or F45 Training Canton MI complement a visit to Five Guys?
After a workout at local gyms StretchLab or F45 Training Canton MI, Five Guys offers a satisfying meal with customizable burgers and shakes to refuel.
Are there convenient services near Five Guys Canton for customers?
Yes, services like CVS Pharmacy and UPS Access Point location are nearby, allowing customers to combine errands with their dining experience.
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