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Five Guys

4.3
(1715 reviews)

Business Details

42489 Ford Rd., Canton, MI
48187, United States
(734) 981-1155
https://restaurants.fiveguys.com/42489-ford-rd

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 42489 Ford Rd. in Canton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
42489 Ford Rd., Canton, MI
48187, United States

Hours

Reviews

4.3
1,715 reviews
5 stars
1,060
4 stars
373
3 stars
152
2 stars
57
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and freshness of the food, there were multiple complaints about undercooked or soggy fries, and instances of moldy buns.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff, particularly regarding payment methods.

Pricing Concerns

Customers frequently mentioned that prices are high and increasing, leading to dissatisfaction with the overall value for money.

Cleanliness and Atmosphere

Most reviews noted that the restaurant was clean and had a pleasant atmosphere, with some staff receiving commendations for their friendliness.
  • CH
    Christie Hipp
    Feb 15, 2026
    5.0
    Excellent shakes, fries and the burgers are the bomb 😋
  • MT
    Michael Tioran
    Feb 9, 2026
    5.0
    Great burger. I was in and out in 5 minutes.
  • SN
    Sta Nash
    Jan 28, 2026
    1.0
    I ordered bacon cheeseburger with lettuce tomato mayo grilled onions and jalapeño peppers. What I got was just double cheese burger with out any thing but lettuce. I informed the staff about the issue. Offered me a new bacon cheeseburger but I had to wait more time I already spent there for my original order. It seems the stuff is too busy taking selfies than getting customers order right. Not coming back
  • AR
    André Rodamilans
    Jan 17, 2026
    1.0
    Worst experience ever in a Five Guys. I’ve put a pick-up order with 4 burgers and small fries. The bag was missing one burger and the fries was nothing like what I would expect. After calling the store they informed they could cook another burger or give it as a credit for a future visit. Really??? I’m not going to drive back to your store! You should offer delivering it for free! But according to the attendant they won’t do delivery as a “corporate direction”. If I’ve ordered four burgers it probably because I have four people willing for food, and willing to have a meal together and *at the same time*! Your “corporate direction” made you lose a customer.
  • IL
    Ingrid L
    Jan 7, 2026
    5.0
    Excellent food, service and cleanliness! The employee even helped offset the high cost by offering the combo. I complain about the prices, but the food is fresh. There isn't a freezer in any Five Guys, so , I think it's worth it. Please they take allergies seriously, which is something I need.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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