Chipotle Mexican Grill

2.5
375 reviews
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About

Mexican Restaurant
Chipotle South Canton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
45541 Michigan Ave, Canton, MI
48188, United States

Hours

Reviews

2.5
375 reviews
5 stars
93
4 stars
38
3 stars
19
2 stars
27
1 star
198

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, cold items, and food that caused illness.

Portion Sizes

Many reviews highlighted consistently small portion sizes, with customers feeling they were not receiving value for their money.

Customer Service

Service was frequently described as rude and unhelpful, with staff showing a lack of professionalism and attentiveness.

Cleanliness

The restaurant was often noted as dirty, with unkempt dining areas and unsanitary food handling practices.

Ingredient Availability

Customers frequently complained about the restaurant being out of key ingredients, impacting their ability to order desired meals.
  • DH
    Danelle Hall
    6 days ago
    1.0
    Still trash. I should have taken a pic of the SLOP they made for my door dash. No peppers, barely any chicken, barely any cheese. Terrible!
  • DY
    Daphane Young
    Nov 7, 2025
    1.0
    I came in person but was told online only. I placed an order in the app. Paid for extras and when I got home my order was missing half the ingredients. I must of gotten whatever was left at end of night. If you can’t make the order correctly why not cancel it. I ordered 2 steak tacos with brown rice, lettuce, mild, cheese and sour cream. I got meat, cheese and mild. Paid for sides of chimchuri red sauce and didn’t get it. Oh and customer service online was no help! Don’t order from here!
  • KW
    Kwame Wheeler
    Oct 31, 2025
    1.0
    everything i ordered was incorrect my entire orderd was wrong and i also got another persons order in my order. the call tone will not allow me to speak to the customer service. i want a full refund and i deserve a response!!! no corn no queso and no brown rice i don’t know who jason is
  • AS
    Aditya Sripathi
    Oct 31, 2025
    2.0
    The white rice wasnt even cooked properly, to the point where it was just hard grain every bite. They couldnt put any rice even after I asked numerous times. Meats are just a reward you have to find, by sheer luck!
  • CC
    c00kiem0nster313
    Oct 29, 2025
    1.0
    Honestly, one of the worst Chipotle ‘s I’ve been in. The girl who wrapped my burrito had to re-wrap it twice because she didn’t know how to do. It squeezed everything out of the burrito made a mess everywhere. The cashier asked me if I wanted to drink I said yes, a large and then walked away and continue to talk to her little coworkers. Everybody in there just wants to talk and hang out like it’s a hang out. You’re there to do a job do it correctly or don’t work. Management needs to step in and do something about it. Honestly, it’s terrible.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle South Canton offer?

Chipotle South Canton offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.

What are the Chipotle South Canton restaurant hours?

Chipotle South Canton is open daily from 10:45 AM to 11:00 PM.