Chipotle Mexican Grill

2.4
386 reviews
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About

Mexican Restaurant
Chipotle South Canton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
45541 Michigan Ave, Canton, MI
48188, United States

Hours

Reviews

2.4
386 reviews
5 stars
93
4 stars
38
3 stars
21
2 stars
27
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing frustration over poor communication and lack of assistance.

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and inadequate portion sizes, leading to dissatisfaction with their meals.

Cleanliness

The restaurant was frequently described as dirty and unkempt, with several customers noting unsanitary conditions that contributed to a negative dining experience.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including missing ingredients and incorrect items, indicating a significant issue with order fulfillment.
  • SB
    Sarahree Banks
    3 days ago
    1.0
    Staff was super unfriendly and unhelpful the woman serving my food told me they were out of lettuce when I asked if there was lettuce in the back, she pulls out a full tub…..then when I’m going to check out, they are out of chips. Serving staff did not have the best attitude and we’re very skimpy with the portions will not be back to this chipotle location there are way better.
  • TP
    Tracee Portka
    Jan 5, 2026
    3.0
    As much as I love Chipotle, the prices have gotten outrageous. I spent $37 for one person. I was grateful to a staff member who saw how scarce my tacos looked & put another spoonful of meat in each one of my tacos. Another staff member bagging food and ringing it it up, put my chips on the bottom of the bag along with my tacos and literally smashed my tub of guacamole on top of everything else. The trick is to definitely go inside as oppose to having it delivered. Most of the time, my order is wrong or I'm shorted something. It's always a hit or miss.
  • JP
    James Pendergrass
    Dec 20, 2025
    1.0
    Very rude, unprofessional, smart mouths, provoking. Someone will talk to the wrong customer one day and it will end very badly. I was told they had salad dressing by one employee and the employee that ran the register said there was no salad dressing. No big deal but it was the way I was talked to that was the problem. After I said I didn’t want the food anymore, the girl at the register hit me with the most condescending “Bye” I received in my 41 years of living. DO NOT RECOMMEND
  • AS
    Amy Smith
    Dec 19, 2025
    1.0
    The workers are rude and extremely lazy!! Every time they run out of something, they do not make more of it even if there are several hours before closing time. There has not been one time where I've ordered here and actually gotten the fajita veggies I requested. I was missing multiple items in my order today. Go to Qdoba instead.
  • EG
    Ethan Griffin
    Dec 9, 2025
    3.0
    I come here multiple times a week, and I’ve never once had to follow the old CEO’s advice about asking for better portions… until today. I ordered double chicken like I always do, and the first woman helping me was great. But when it came to the extras, the guac, corn, and sour cream …that’s where things got iffy. Instead of giving me a normal full scoop of guac, she kept dipping the spoon in and doing these tiny little scoops to make it look like a full portion. I told her I wanted more guac, and she asked if I wanted double. I told her she didn’t even give me a full scoop in the first place. She didn’t give me the best look, then looked over at her manager, and even he agreed she should add more. I understand portion control and running a business, but don’t act like I didn’t just watch you do four mini scoops and call it a serving. I even took photos so you can see what I ended up with after I complained. Truly ruined my chipotle experience, and now I’m sad

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle South Canton offer?

Chipotle South Canton offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.

What are the Chipotle South Canton restaurant hours?

Chipotle South Canton is open daily from 10:45 AM to 11:00 PM.