Chipotle South Canton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing frustration over poor communication and lack of assistance.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and inadequate portion sizes, leading to dissatisfaction with their meals.
Cleanliness
The restaurant was frequently described as dirty and unkempt, with several customers noting unsanitary conditions that contributed to a negative dining experience.
Order Accuracy
Many reviews mentioned frequent mistakes with orders, including missing ingredients and incorrect items, indicating a significant issue with order fulfillment.
SB
Sarahree Banks
3 days ago
1.0
Staff was super unfriendly and unhelpful the woman serving my food told me they were out of lettuce when I asked if there was lettuce in the back, she pulls out a full tub…..then when I’m going to check out, they are out of chips. Serving staff did not have the best attitude and we’re very skimpy with the portions will not be back to this chipotle location there are way better.
TP
Tracee Portka
Jan 5, 2026
3.0
As much as I love Chipotle, the prices have gotten outrageous. I spent $37 for one person. I was grateful to a staff member who saw how scarce my tacos looked & put another spoonful of meat in each one of my tacos. Another staff member bagging food and ringing it it up, put my chips on the bottom of the bag along with my tacos and literally smashed my tub of guacamole on top of everything else. The trick is to definitely go inside as oppose to having it delivered. Most of the time, my order is wrong or I'm shorted something. It's always a hit or miss.
JP
James Pendergrass
Dec 20, 2025
1.0
Very rude, unprofessional, smart mouths, provoking. Someone will talk to the wrong customer one day and it will end very badly. I was told they had salad dressing by one employee and the employee that ran the register said there was no salad dressing. No big deal but it was the way I was talked to that was the problem. After I said I didn’t want the food anymore, the girl at the register hit me with the most condescending “Bye” I received in my 41 years of living. DO NOT RECOMMEND
AS
Amy Smith
Dec 19, 2025
1.0
The workers are rude and extremely lazy!! Every time they run out of something, they do not make more of it even if there are several hours before closing time. There has not been one time where I've ordered here and actually gotten the fajita veggies I requested. I was missing multiple items in my order today. Go to Qdoba instead.
EG
Ethan Griffin
Dec 9, 2025
3.0
I come here multiple times a week, and I’ve never once had to follow the old CEO’s advice about asking for better portions… until today. I ordered double chicken like I always do, and the first woman helping me was great. But when it came to the extras, the guac, corn, and sour cream …that’s where things got iffy. Instead of giving me a normal full scoop of guac, she kept dipping the spoon in and doing these tiny little scoops to make it look like a full portion. I told her I wanted more guac, and she asked if I wanted double. I told her she didn’t even give me a full scoop in the first place. She didn’t give me the best look, then looked over at her manager, and even he agreed she should add more. I understand portion control and running a business, but don’t act like I didn’t just watch you do four mini scoops and call it a serving. I even took photos so you can see what I ended up with after I complained. Truly ruined my chipotle experience, and now I’m sad
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle South Canton offer?
Chipotle South Canton offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced ingredients.
What are the Chipotle South Canton restaurant hours?
Chipotle South Canton is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle South Canton located?
Chipotle South Canton is located at 45541 Michigan Ave, Wayne, Canton, MI 48188, US.
How can I order food from Chipotle South Canton online?
You can order online via the Chipotle website or their app using the links provided: https://order.chipotle.com/ or through the Chipotle app on the App Store.
Does Chipotle South Canton offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is Chipotle's food sourcing philosophy at South Canton?
Chipotle prioritizes 'Food with Integrity' by using 53 real ingredients sourced from farms that practice humane and sustainable methods, without artificial colors, flavors, or preservatives.
What are some nearby food options around Chipotle South Canton?
Nearby food options include Tim Hortons (coffee and fast food), Subway (sandwiches), Ruby Tuesday (American restaurant and bar), McDonald's, Burger King, Panda Express (Chinese restaurant), Little Caesars Pizza, and Panera Bread (cafe and sandwich shop).
Which banks are located close to Chipotle South Canton for convenient financial services?
Nearby banks include Flagstar Bank, Bank of America with ATM services, and Chase Mortgage, making it easy for customers to handle banking before or after their visit.
Are there any convenience stores or gas stations near Chipotle South Canton?
Yes, nearby convenience stores and gas stations include 7-Eleven, bp, Mobil, and Exxon & Mobil Stations, providing quick stops for fuel or snacks around your meal time.
What other services are available near Chipotle South Canton?
Nearby services include Walmart Pharmacy for prescriptions, Jackson Hewitt Tax Service for tax help, H&R Block for accounting, Kokoro Counseling and Wellness Center for mental health, and Great Clips for haircuts.