Chipotle Canton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness in the restaurant.
Service Quality
Customers frequently reported poor service, including rude staff, lack of acknowledgment, and slow response times.
Food Quality
There were mixed reviews on food quality, with some praising the taste while others complained about small portions and incorrect orders.
Management Issues
Several reviews mentioned ineffective management, including staff being untrained, unprofessional behavior, and failure to address customer complaints.
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Naim Gocaj
Jan 2, 2026
1.0
One of the worst carryout I ever had I will never eat at this establishment again screw that what a waste of money
CS
Chris Smith
Dec 26, 2025
1.0
Place was dirty which seems to be the norm there. Only one other customer and they were at the register talking to their friend who worked there. We were ignored by the other 3 employees for a few minutes. A fifth employee walked out from the back and asked us to give them a minute. We decided we would rather give that minute to Jersey Mike’s. It doesn’t take much to acknowledge customers. This place has gotten worse the past few times I have been there.
MS
Med A. Sahli
Dec 11, 2025
1.0
A bunch of lazy ones they close at 11pm , walked in at 9 pm none of the bar rice or protein is restocked they manager don’t even think he is interested at what he is doing ! What a shame
LL
Linda Lucille
Nov 30, 2025
1.0
Terrible. Ordered hard shells for my tacos because I have a strong sensitivity to gluten, and was given soft tortillas instead without being notified. This has happened on two separate occasions, even after reordering the food. Tried calling restaurant and no one would pick up the phone. Go to Qdoba instead!
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K P
Nov 26, 2025
5.0
All the team members and Syndey (thank you for remembring I was waiting for brown rice) here on Ford rd Chipotle are working so well with each other. This team is running so smooth, has great communication, has ample respect for team members and customers. The manager is constantly there to encourage everyone while pitching in heavily. Every team member appeared motivated and happy to be there. For the crazy rush pre-thanksgiving day, this deserves way more stars than possible here. Thank you for serving us all delicious meals. Have a beautiful Thanksgiving.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Canton serve?
Chipotle Mexican Grill in Canton offers a fast-casual menu emphasizing customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, classic ingredients.
What are the operating hours of Chipotle Mexican Grill in Canton?
Chipotle in Canton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Canton offer delivery and pickup services?
Yes, Chipotle Canton provides both in-store pickup and delivery services to its customers.
How can I order food from Chipotle Mexican Grill in Canton online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available in the Apple App Store.
Where is Chipotle Mexican Grill located in Canton?
Chipotle Mexican Grill is located at 42404 Ford Road, Canton, MI 48187, USA.
How does Chipotle ensure the quality of its ingredients in Canton?
Chipotle follows its 'Food with Integrity' principles, sourcing ingredients from farms practicing humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can I earn rewards for ordering at Chipotle Canton?
Yes, by signing up for Chipotle Rewards, you can earn points to get exclusive offers and free food at Chipotle Canton.
Is there an optometrist near Chipotle Canton for an eye checkup?
Yes, Visionworks and Vision Without Limits, both optometrists and eyewear providers, are located near Chipotle Canton, making it convenient to combine an eye care visit with a meal.
Are there other dining options close to Chipotle Mexican Grill Canton?
Nearby dining options include O’Sushi Japanese Restaurant for sushi lovers, Jersey Mike's Subs for sandwiches, and Little Caesars Pizza for pizza enthusiasts, providing a variety of cuisines near Chipotle.
What nearby stores can I visit for additional shopping when at Chipotle Canton?
You can visit nearby stores such as Verizon for mobile phones, CVS Beauty for beauty and spa products, and Signarama for retail needs, all located near Chipotle Canton for a convenient shopping trip.