Chipotle Mexican Grill

3.1
1342 reviews
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About

Mexican Restaurant
Chipotle Canton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • DeliveryAvailable
  • TakeoutAvailable

Location

Chipotle Mexican Grill
42404 Ford Road, Canton, MI
48187, United States

Hours

Reviews

3.1
1,342 reviews
5 stars
469
4 stars
216
3 stars
120
2 stars
101
1 star
436

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with staff displaying rude behavior and a lack of attentiveness to customers.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from their dining experience.

Food Quality

While some customers enjoyed the food, there were frequent complaints about small portion sizes and inconsistent quality, including over-seasoned or poorly prepared items.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff behavior and lack of proper training leading to negative customer experiences.

Order Accuracy

Customers frequently experienced issues with incorrect orders, missing items, and inadequate preparation, particularly with online orders.
  • NP
    Niyat Patel
    2 days ago
    1.0
    Never returning back here. They ran out of ingredients by 10pm. Then what's the point in keeping shop open until 11?
  • TR
    Tyrone Ross
    3 days ago
    2.0
    Carne El Sada muy mal 👎
  • AN
    Andrew Naum
    Nov 2, 2025
    1.0
    Some of the worst service I’ve received all except one worker was outwardly rude to us. Super slow service only one person actually working.
  • JS
    james sprow
    Oct 25, 2025
    1.0
    First of all I am the easiest person on the planet to get along with. My wife and I decide to stop for dinner and there was no other customers in the store. There was nine people or eight people behind the counter just talking as if we were standing there like the invisible Man. Not one person said we'll be with you in a minute or anything to acknowledge us.. we made eye contact with at least half of them. We let this go on for about almost 5 minutes and we surrendered and left. Teach your employees to do better. The Ann arbor road location always gets the job done.
  • TT
    Tweek Tweak
    Oct 16, 2025
    1.0
    workers were so rude.. if you’re open, you serve people. walked in and the workers were snickering and yelling at me and other people as we walked in to get our food and also as we were walking out. gross behavior, LOL. do your jobs

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Canton serve?

Chipotle Mexican Grill in Canton offers a fast-casual menu emphasizing customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, classic ingredients.

What are the operating hours of Chipotle Mexican Grill in Canton?

Chipotle in Canton is open daily from 10:45 AM to 11:00 PM.