Chipotle Canton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor service, with staff displaying rude behavior and a lack of attentiveness to customers.
Cleanliness
Many customers reported unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from their dining experience.
Food Quality
While some customers enjoyed the food, there were frequent complaints about small portion sizes and inconsistent quality, including over-seasoned or poorly prepared items.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of proper training leading to negative customer experiences.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and inadequate preparation, particularly with online orders.
NP
Niyat Patel
2 days ago
1.0
Never returning back here. They ran out of ingredients by 10pm. Then what's the point in keeping shop open until 11?
TR
Tyrone Ross
3 days ago
2.0
Carne El Sada muy mal 👎
AN
Andrew Naum
Nov 2, 2025
1.0
Some of the worst service I’ve received all except one worker was outwardly rude to us. Super slow service only one person actually working.
JS
james sprow
Oct 25, 2025
1.0
First of all I am the easiest person on the planet to get along with. My wife and I decide to stop for dinner and there was no other customers in the store. There was nine people or eight people behind the counter just talking as if we were standing there like the invisible Man. Not one person said we'll be with you in a minute or anything to acknowledge us.. we made eye contact with at least half of them. We let this go on for about almost 5 minutes and we surrendered and left. Teach your employees to do better. The Ann arbor road location always gets the job done.
TT
Tweek Tweak
Oct 16, 2025
1.0
workers were so rude.. if you’re open, you serve people. walked in and the workers were snickering and yelling at me and other people as we walked in to get our food and also as we were walking out. gross behavior, LOL. do your jobs
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Canton serve?
Chipotle Mexican Grill in Canton offers a fast-casual menu emphasizing customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, classic ingredients.
What are the operating hours of Chipotle Mexican Grill in Canton?
Chipotle in Canton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Canton offer delivery and pickup services?
Yes, Chipotle Canton provides both in-store pickup and delivery services to its customers.
How can I order food from Chipotle Mexican Grill in Canton online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available in the Apple App Store.
Where is Chipotle Mexican Grill located in Canton?
Chipotle Mexican Grill is located at 42404 Ford Road, Canton, MI 48187, USA.
How does Chipotle ensure the quality of its ingredients in Canton?
Chipotle follows its 'Food with Integrity' principles, sourcing ingredients from farms practicing humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Can I earn rewards for ordering at Chipotle Canton?
Yes, by signing up for Chipotle Rewards, you can earn points to get exclusive offers and free food at Chipotle Canton.
Is there an optometrist near Chipotle Canton for an eye checkup?
Yes, Visionworks and Vision Without Limits, both optometrists and eyewear providers, are located near Chipotle Canton, making it convenient to combine an eye care visit with a meal.
Are there other dining options close to Chipotle Mexican Grill Canton?
Nearby dining options include O’Sushi Japanese Restaurant for sushi lovers, Jersey Mike's Subs for sandwiches, and Little Caesars Pizza for pizza enthusiasts, providing a variety of cuisines near Chipotle.
What nearby stores can I visit for additional shopping when at Chipotle Canton?
You can visit nearby stores such as Verizon for mobile phones, CVS Beauty for beauty and spa products, and Signarama for retail needs, all located near Chipotle Canton for a convenient shopping trip.