McDonald's

3.1
1915 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40241 Michigan Ave, Canton Township, MI
48188, United States

Hours

Reviews

3.1
1,915 reviews
5 stars
572
4 stars
327
3 stars
323
2 stars
168
1 star
525

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their meals.

Speed of Service

Customers consistently complained about long wait times in both the drive-thru and in-store, with some stating it took excessively long to receive their orders.

Food Quality

Feedback indicated that food quality was inconsistent, with reports of cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, suggesting a lack of proper maintenance.
  • DL
    David Laskey
    Jan 2, 2026
    5.0
    I don't even know where to start with how disappointing this visit was. I went through the drive-thru for a quick lunch, ordered a Big Mac combo and some nuggets. What I got was a complete disaster. The "Big Mac" was slapped together like it was an afterthought – the patties were dry and overcooked, the lettuce was wilted and brown, and there was barely any sauce. It tasted like it had been sitting under a heat lamp for hours. The fries were cold, soggy, and undersalted – basically limp potato sticks. The nuggets were somehow both burnt on the outside and cold in the middle. How do you even manage that? The service was rude and slow. The employee at the window barely acknowledged me, mumbled something incoherent, and handed me the bag without a receipt. When I realized my order was missing the drink, I had to go inside, where I waited 10 minutes just to get a flat, watery Coke. The place itself was filthy – sticky tables, trash overflowing, and the bathroom looked like it hadn't been cleaned in weeks. For a fast-food chain that's supposed to be "fast," this location is an embarrassment to the brand. McDonald's used to be reliable for cheap, quick food. This visit made me question why I ever bothered. Save your money and go literally anywhere else.
  • BB
    Brandon boone
    Dec 26, 2025
    3.0
    Foods right 80 percent of the time they got that going for them but I swear these guys have no customer service skills and always pull people up into spaces and make them sit when there's literally no people in line
  • JH
    James Hudgins
    Dec 26, 2025
    1.0
    I will never eat McDonald's again after waiting twenty minutes in the drive thru this morning. McDonald's is just nothing like it use to be and I will never give them another dollar. This restaurant has the worst employees in town and I don't understand why they wake up to come to work each day if they are that bad at what they do.
  • KJ
    Kate Jones
    Dec 14, 2025
    1.0
    crazy african american blonde girl at the front, manager? lmao. she yelled at me for asking for sauce they didn’t send out and i had to wait 10 minute for while she hid behind the wall. then when someone did see me she told him to hide too then i peaked around the corner and they are both there looking at me 😅 i said i just wanted a few sauces and she replies “we’re busy” ……. she was standing there waiting for me to leave ….. go anywhere but here
  • DD
    Danie
    Dec 11, 2025
    1.0
    Little girl at cash out drive through is a thief! My order was 30 dollars and some change so I have her 40$. She closes the drawer and hands me 4 and some change back. When I counted she said oh you missing a 5 and hands it to me out her other hand. Awfully bold of her to think she can just keep my change? Make sure to count your change or its going right into her pocket.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Canton Township, MI?

McDonald's in Canton Township, MI operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that is open 24/7.