McDonald's

3.1
1900 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
40241 Michigan Ave, Canton Township, MI
48188, United States

Hours

Reviews

3.1
1,900 reviews
5 stars
566
4 stars
325
3 stars
322
2 stars
168
1 star
519

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold, poorly prepared items, and inconsistent freshness.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and indifference from employees.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.
  • JO
    Jodie Oconnor
    5 days ago
    1.0
    Ordered food for lunch bestie had to grab and go so didnt get a chance to check the food. So besides this mcdonalds employees having attitude like they dont want to be there. They done forgot to put my damn burger in the bag. If this is how it is normally then they should close permanently. They obviously dont like the store, the customers or the money. Out here just stealing peoples money. You should be ashamed of yalls selves.
  • AA
    Ashley Atherton
    Nov 6, 2025
    1.0
    Y’all‘s got the worst attitude here and if y’all didn’t like your job go find somewhere else to work because every time I come in here, everyone has a poor attitude or getting orders wrong. You guys want 20 an hour then fix your attitude and do your job right. Idk how they are still open and no management is not taking the extra length to get there workers attitudes corrected. And the lady with blonde hair what’s her name Pam. She worked at Ecorse or river rouge and her employees sucked there too. You need to find better management and employees that actually care about customers service. Because that was terrible you guys forgot my pop and my two small fries while I’m parked in this little parking spot. Greg and Takaya ( if I’m spelling it right) should not be accountable for this because they have helped me while I’m getting frustrated and apologize to my frustration because I’ve been on the other side but I do not understand. Why is this so complicated to get orders correct. Now I get to go home and eat cold chicken nuggets and hot french fries with the three-year-old whose birthday is today thanks for making her birthday a wonderful with cold food. And the manager gave me an attitude when I told her my pop was wrong that’s wild. Be more professional and just change the order if it’s wrong.
  • AS
    Austin Sulkey
    Oct 26, 2025
    5.0
    I visited today, October 26th, around 3:50 PM, and whoever was working the drive-thru windows absolutely made my day! I’ve been collecting the Boo Buckets and had only gotten white and orange ones so far, but they went above and beyond to make sure I got a green one to further my collection. To say I’m happy would be an understatement!
  • TC
    Tom Costello
    Oct 21, 2025
    1.0
    Not worth the time it takes to stop, just go to the next.
  • TW
    Tina Worden
    Oct 17, 2025
    1.0
    Only leaving a star because I have to. Sat behind a car for 10 minutes he was already waiting when we pulled up. The worker asked the other lane for their order. The car in front of us pulled away. We pull up and wait. They finally came over the speaker and said hi we will be with you in a little while. Sat some more then they finally took our order ( a 6pc kids meal) way too much time for just a kids meal

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Canton Township, MI?

McDonald's in Canton Township, MI operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that is open 24/7.