Wendy's

3.7
819 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8258 Broadmoor Avenue Se, Caledonia, MI
49316, United States

Hours

Reviews

3.7
819 reviews
5 stars
328
4 stars
216
3 stars
107
2 stars
58
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and efficient staff, while others report rude and unhelpful service.

Food Quality

Food quality is inconsistent, with several customers noting cold, poorly prepared, or incorrect orders, while others enjoyed fresh and well-prepared meals.

Cleanliness

Multiple reviews highlight cleanliness issues, particularly in restrooms and dining areas, with some customers expressing concern over unsanitary conditions.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.

Speed of Service

Service speed varies, with some customers reporting quick service while others experienced long wait times and delays.
  • TH
    Timothy Hall
    Nov 16, 2025
    5.0
    It’s what you expect from a Wendy’s
  • DF
    DAN FORMAN
    Sep 28, 2025
    1.0
    Worst experience EVER at a Wendy’s. ZERO customer service skills. I will NOT be back.
  • AL
    Alyssa Lilly
    Sep 19, 2025
    5.0
    I love onion more than lost people so when I say EXTRA ONION I really mean A LOT. 5 starts because they made my burger EXACTLY how I like it and they didn't even make me feel bad for asking for a lot. Thanks guys
  • JF
    Joyce Farkas
    Aug 16, 2025
    5.0
    This is my favorite Wendy's. I stop here on my way to work between 5 and 6 pm. The young people working there are always extremely polite, professional, and efficient. And they are very patient with this senior lady. If I have a problem, they fix it. Kudos to their supervisor for excellent training.
  • JM
    Jeremiah Mostrom
    Jul 23, 2025
    1.0
    This place struggles. I wish it was better for them.

Frequently Asked Questions About Wendy's

Is Caledonia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.