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Jimmy John's

3.5
(225 reviews)

Business Details

1625 Marketplace Dr, Caledonia, MI
49316, United States
(616) 656-5570

About

Sandwich Restaurant

Location

Jimmy John's
1625 Marketplace Dr, Caledonia, MI
49316, United States

Hours

Reviews

3.5
225 reviews
5 stars
90
4 stars
44
3 stars
30
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and quick service while others faced rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

While some customers enjoyed the sandwiches and found them fresh, others complained about small portions, stale bread, and high prices.

Delivery Issues

Numerous customers expressed frustration with slow delivery times and orders being delivered incorrectly or to the wrong address.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some customers reported unsanitary conditions.
  • MM
    Mike
    Jan 13, 2026
    5.0
    Excellent sandwich and fast service
  • MP
    Morgan Peckham
    Jan 12, 2026
    5.0
    Food is always fast and delicious. Staff is super friendly, love coming to this JJs
  • IK
    Ingrid Koster
    Dec 6, 2025
    3.0
    Wow! I haven't been to a Jimmy John's in quite some time. Their sandwiches got smaller but the prices went way up. I'll think twice if I get a craving for them again.
  • JW
    Jeff W
    Dec 1, 2025
    3.0
    Food wasn't freaky fast this time. And while the sandwich looks good in the picture and was indeed 'fine'. It just seemed to be a little light on ingredients. Maybe it's because I've been eating at a competitor's sandwich shop for a while and their subs are definitely meatier in my opinion.
  • AL
    Angie Lateise
    Oct 3, 2025
    1.0
    What an experience! So I go in to get my online order and didn’t notice that pickup orders are by the door on a shelf. I stand there, no one greets me and this individual I’m assuming the supervisor looks at me likes he’s stoned, says nothing and proceeds to wipe down tables. The young guy asks me who the order was for that’s when the weird supervisor says it’s by the door. While I was there a customer came back in after picking up her order they messed up and instead of telling her they were out of the bread she wanted they tried to be slick and give her something else and she stated before leaving you all could’ve told me that. I’m never returning to this JJ’s just gave it a try because it’s close to my job,

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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