Wendy's

3.7
1229 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1570 N Mitchell, Cadillac, MI
49601, United States

Hours

Reviews

3.7
1,229 reviews
5 stars
471
4 stars
331
3 stars
192
2 stars
83
1 star
152

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, dry, or not prepared as ordered, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted slow service, with long wait times for both drive-thru and in-store orders.

Cleanliness

Several customers noted that the restaurant was dirty, including unsanitary conditions in the dining area and restrooms.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with items missing or not prepared as requested.

Staff Friendliness

While some customers praised the friendliness of the staff, others reported rude behavior and poor customer service experiences.
  • JJ
    Jacob j
    Nov 7, 2025
    2.0
    Came in and ordered a chili and medium drink with a 10 pc nugget, medium fry and a small drink. I instead got a second medium drink with no fry...and for some reason we got buttery spread with the chili instead of sour cream?? What are you supposed to do with butter spread with chili? I asked the lady at the counter about it and she said she would get me a fry..she never corrected the issue. Literally after getting our food, lady came in from the drive thru with a messed up order..this is kinda the reason why I stay away from fast food. Its more of a headache than what its worth.
  • EF
    e fg
    Oct 28, 2025
    5.0
    Great place!
  • TM
    Trent M
    Oct 25, 2025
    3.0
    Food is mediocre. Sometimes not hot. Sometimes dry. Pretty consistently let down down by this wendys location compared to others. Service is friendly but can be slow.
  • JS
    Jeffery Smith
    Oct 22, 2025
    2.0
    All fast food joint have went downhill over the years especially in value
  • JK
    Joseph Kadzban
    Oct 20, 2025
    5.0
    Lot of good people work here. They make some pretty good food

Frequently Asked Questions About Wendy's

Is Cadillac Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.