Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported that the food was often cold, dry, or not prepared as ordered, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted slow service, with long wait times for both drive-thru and in-store orders.
Cleanliness
Several customers noted that the restaurant was dirty, including unsanitary conditions in the dining area and restrooms.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with items missing or not prepared as requested.
Staff Friendliness
While some customers praised the friendliness of the staff, others reported rude behavior and poor customer service experiences.
JJ
Jacob j
Nov 7, 2025
2.0
Came in and ordered a chili and medium drink with a 10 pc nugget, medium fry and a small drink. I instead got a second medium drink with no fry...and for some reason we got buttery spread with the chili instead of sour cream?? What are you supposed to do with butter spread with chili? I asked the lady at the counter about it and she said she would get me a fry..she never corrected the issue. Literally after getting our food, lady came in from the drive thru with a messed up order..this is kinda the reason why I stay away from fast food. Its more of a headache than what its worth.
EF
e fg
Oct 28, 2025
5.0
Great place!
TM
Trent M
Oct 25, 2025
3.0
Food is mediocre. Sometimes not hot. Sometimes dry. Pretty consistently let down down by this wendys location compared to others. Service is friendly but can be slow.
JS
Jeffery Smith
Oct 22, 2025
2.0
All fast food joint have went downhill over the years especially in value
JK
Joseph Kadzban
Oct 20, 2025
5.0
Lot of good people work here. They make some pretty good food
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cadillac, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cadillac, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (231) 775-5204.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cadillac Wendy’s serve breakfast?
Yes, this Wendy’s location in Cadillac, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Cadillac, MI currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the drive-through hours for Wendy's in Cadillac, MI?
Drive-through is open Monday to Friday from 7:00 AM to 12:00 AM, and Saturday to Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Cadillac Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, this location offers drive-thru, dine-in, delivery, and takeout services. Delivery availability can be checked via the Wendy's app or order.wendys.com.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing can be viewed online at order.wendys.com or through the Wendy's mobile app by selecting this location.
What payment methods are accepted at Wendy's in Cadillac?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat on Wendy's Contact page or call (231) 775-5204. Feedback can also be provided through Wendy's online survey using your receipt details.
Are there any interesting places near this Wendy's where I can visit before or after my meal?
Yes, nearby places include Ticconi's ATA Martial Arts for fitness, Skeggox axe throwing for entertainment, and GFS Marketplace for grocery shopping.
Can I find other restaurants near this Wendy's location?
Nearby restaurants include 'Let's Roll With It' which offers smoothies and frozen yogurt, as well as Cantina Bamba: Sabor a Mexico for Mexican cuisine.
What other retail or service stores are close to Wendy's in Cadillac?
Nearby retail and services include Dollar Rush discount store, Organic Spray Tanning by Jess beauty salon, and JCPenney department store.