Jimmy John's

3.9
186 reviews

About

Sandwich Restaurant

Location

Jimmy John's
207 S. Mitchell Street, Cadillac, MI
49601, United States

Hours

Reviews

3.9
186 reviews
5 stars
107
4 stars
22
3 stars
15
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rudeness from staff and issues with order accuracy.

Food Quality

While some customers praised the food quality and freshness, others noted inconsistencies in their orders, such as missing ingredients or incorrect items.

Speed of Service

The business is often recognized for its quick service, but there are complaints about delays in delivery and order preparation.

Cleanliness

The restaurant is frequently described as clean, contributing positively to the overall dining experience.

Pricing Concerns

Several customers expressed concerns about pricing, feeling that the value for money has declined.
  • MP
    Margo Peller-Morrison
    Dec 30, 2025
    5.0
    THEY ALL NEED A RAISE! Our car got stuck because we aren’t from the area and we didn’t have the correct tires, as we don’t get snow down in Georgia. That being said when the employees noticed we were struggling to get our car out of the parking spot right in front of the store the employees immediately came to help us with snow and shovels. Thank you so much to all of these employees we can never thank you enough!
  • LM
    Lacie Marie
    Nov 20, 2025
    5.0
    My mom and I come here at least once a week and everytime we’re pleased with our subs. The workers are always kind!
  • RP
    Rocky Pollington
    Nov 5, 2025
    2.0
    Not sure whats going on here but they're now serving their subs in hotdog buns and calling it a sub. shrinkflation hitting them HARD.
  • CK
    Chris Knight
    Oct 25, 2025
    5.0
    I love the food and the fact that it can be toasted now but when I order yesterday I did not get 2 of the right subs and this no expansion only 1 of the 3 subs I order was right and the other 3 were wrong ( 2 giants and 1 half thats what I mean 3 of what I got) this is out of cadillac
  • MM
    Michael McDonald (Mike MC)
    Oct 19, 2025
    5.0
    If you get takeout, you have to fill your own drinks - but that makes sense since you don't want all the ice to melt. On the plus side, they only take like 5-10 minutes TOPS to make a pickup order for 4-5 people. And for in town delivery, it only takes 20-30 minutes during lunch/dinner time.....but only 15-20 minutes if you order during off hours.