Arby's

4.0
1162 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1714 N Mitchell St, Cadillac, MI
49601, United States

Hours

Reviews

4.0
1,162 reviews
5 stars
522
4 stars
332
3 stars
180
2 stars
55
1 star
73

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and restrooms.

Service Quality

Service quality varied significantly; some praised friendly and fast service, while others experienced long waits and incorrect orders.

Food Quality

Food quality received mixed reviews; while some enjoyed the meals, others complained about incorrect orders and unsatisfactory food preparation.

Staff Attitude

Staff attitude was generally positive, with many customers noting friendly and helpful employees, although there were instances of rudeness reported.
  • EH
    Elizabeth High
    Dec 18, 2025
    2.0
    Ordered at drive thru three roast beef and cheddar combos and got the french dips instead I was so hungry for a roast beef and cheddar too!!! The food was good but not what I ordered at all
  • KK
    Kory
    Oct 12, 2025
    1.0
    Dirty and outdated inside. I’d rather go to the bathroom in the field behind than use their restroom. The sink is falling out of the wall. Floors have dirt/mold on them. Toilet is super outdated. Food all over the dining room floor. The crew was even scarier, like something out of the twilight zone. Kid running the register was loud and unorganized. The other people in the back seemed like zombies just standing in place doing nothing. Nobody knew what they were doing. The whole situation was very unsanitary. They need to demolish this place.
  • JJ
    Jordan Johnson
    Oct 7, 2025
    5.0
    Come on. . . They have the meats!!
  • DK
    Dan Kitson
    Sep 11, 2025
    5.0
    This particular location is extremely clean! The service is fast and friendly! Twice now when we have come in we have had the nicest front counter person taking our order, Kaden. Very polite, courteous, helpful and fast. Talk about service with a smile!
  • MH
    Morrigan Hellfire
    Sep 5, 2025
    3.0
    They forgot my sauce with my Swiss n dip but besides that its pretty alright