McDonald's

2.6
1034 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2626 84th St SW, Byron Center, MI
49315, United States

Hours

Reviews

2.6
1,034 reviews
5 stars
191
4 stars
147
3 stars
157
2 stars
119
1 star
420

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Food Quality

Numerous reviews highlighted issues with cold, stale, or incorrect food orders, leading to dissatisfaction.

Staff Behavior

Many customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, impacting customer comfort.

Management Issues

Reviews indicated poor management practices, including understaffing and lack of accountability for mistakes.
  • MK
    Max Kuiper
    3 days ago
    1.0
    This is the worst service possible for a fast food restaurant. They have retired men running the counter and only offer reheated meat and soft drinks. We were the only people in the drive thru and lashonna and bill were having a 10 pm snack break in the back. This place needs to figure things out or go out of business to a Taco Bell.
  • CH
    Chase Hoffman
    Nov 11, 2025
    1.0
    Service was extremely slow. Took more than 10 minutes to get three kids meals. The staff can be hard arguing about pay through the window. If you want your order in a timely manner. I would recommend going here.
  • EA
    Elisha Ash
    Nov 5, 2025
    1.0
    Lots of flies which makes it very uncomfortable and unappetizing
  • JM
    Jaskaran Multani
    Oct 31, 2025
    1.0
    I don’t think I’ve ever gotten food from here without them forgetting something in my order, or messing up the food, terrible job.
  • TC
    Taylor Cegelis
    Oct 27, 2025
    1.0
    I’m so irritated, I know these are younger kids learning and probably experiencing their first job, but seriously i asked for extra onion and pickle and got this, also on TWO BOTTOM buns. The fries were old and definitely the bottom of the basket. I don’t have to go to mcdonald’s but maybe check and see if they know what they are doing because this is frustrating especially for waiting as long as we did you would expect the food to be hot. sincerely a pregnant women 🤷🏼‍♀️

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Byron Center, MI?

McDonald's in Byron Center, MI is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru at McDonald's Byron Center close?

The drive-thru is open every day from 6:00 AM until 11:00 PM.