Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect order handling.
Cleanliness
The cleanliness of the restaurant, particularly the restrooms, was a major concern for multiple customers.
Order Accuracy
Consistent complaints about orders being wrong or incomplete were noted, leading to customer frustration.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others reported negative interactions with staff.
GS
Gina Shippritt
Jan 1, 2026
1.0
Food was cold, service was terrible and place was dirty.
MW
Madison Woodruff
Dec 16, 2025
3.0
Gave me an extra cookie
LG
Louella Goss
Nov 16, 2025
1.0
I went in yesterday after doing a lil shopping at Walmart myself and my son, I had to use the restroom and decided to do so before we ordered food. Well I pushed the women’s bathroom door opened and I swear on my life the smell of urine slapped me in the face so hard 🤮 I didn’t step another foot in there I turned around and we left didn’t even wanna eat there after that. And when leaving out I heard an elderly woman telling her husband “they didn’t have crackers for your chili” he responded “they never have everything you need here”. PLEASE CLEAN THOSE RESTROOMS SMELL LIKE STRONG URINE.
MM
Marco
Nov 11, 2025
3.0
My food look slapped together and rushed Wouldn't recommend at all
JM
Jessica m
Nov 7, 2025
1.0
They were out of half their drinks, my fries were actually cold, and there was a hair in my frosty 🙃
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1138 N. Belsay Rd. still open?
Yes! Wendy's at 1138 N. Belsay Rd., Burton, MI is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast?
Yes, the Burton, MI Wendy's serves breakfast with a variety of combos and sandwiches.
What payment options are accepted at Wendy's on N. Belsay Rd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers dine-in, drive-thru, delivery, and takeout options where available.
How can I provide feedback or contact the Wendy's location on Belsay Road?
You can contact the Customer Care team via live chat or phone at 888-624-8140, use the online survey, or call the restaurant directly at (810) 715-3810.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be found on Wendy's official menu website or mobile app by selecting this location.
Are there convenient nearby places to visit before or after Wendy's on Belsay Road?
Nearby places include Subway, Taco Bell, McDonald’s, and Halo Burger—great options for varied dining experiences around Wendy's.
How can nearby gas stations around Wendy's help customers?
Nearby Marathon Gas stations and AmeriGas Propane provide convenient options for customers to refuel their vehicles before or after visiting Wendy's.
Are there any nearby schools around Wendy's that might be relevant for families visiting?
Bentley Middle School, Bentley High School, and Bentley Junior High School are nearby, making this Wendy's a convenient spot for families and school events.