Wendy's

3.4
1333 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1138 N. Belsay Rd., Burton, MI
48509, United States

Hours

Reviews

3.4
1,333 reviews
5 stars
459
4 stars
281
3 stars
221
2 stars
124
1 star
248

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and incorrect order handling.

Cleanliness

The cleanliness of the restaurant, particularly the restrooms, was a major concern for multiple customers.

Order Accuracy

Consistent complaints about orders being wrong or incomplete were noted, leading to customer frustration.

Staff Friendliness

While some customers praised individual staff members for their friendliness, many others reported negative interactions with staff.
  • GS
    Gina Shippritt
    Jan 1, 2026
    1.0
    Food was cold, service was terrible and place was dirty.
  • MW
    Madison Woodruff
    Dec 16, 2025
    3.0
    Gave me an extra cookie
  • LG
    Louella Goss
    Nov 16, 2025
    1.0
    I went in yesterday after doing a lil shopping at Walmart myself and my son, I had to use the restroom and decided to do so before we ordered food. Well I pushed the women’s bathroom door opened and I swear on my life the smell of urine slapped me in the face so hard 🤮 I didn’t step another foot in there I turned around and we left didn’t even wanna eat there after that. And when leaving out I heard an elderly woman telling her husband “they didn’t have crackers for your chili” he responded “they never have everything you need here”. PLEASE CLEAN THOSE RESTROOMS SMELL LIKE STRONG URINE.
  • MM
    Marco
    Nov 11, 2025
    3.0
    My food look slapped together and rushed Wouldn't recommend at all
  • JM
    Jessica m
    Nov 7, 2025
    1.0
    They were out of half their drinks, my fries were actually cold, and there was a hair in my frosty 🙃

Frequently Asked Questions About Wendy's

Is Belsay Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 1138 N. Belsay Rd. still open?

Yes! Wendy's at 1138 N. Belsay Rd., Burton, MI is open and committed to serving quality food every day.