Brand Certified
Wendy's
3.4(1349 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1138 N. Belsay Rd., Burton, MI
48509, United States
Certified by Wendy's • Mar 01, 2026
(810) 715-3810
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/burton/1138-n-belsay-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
1,349 reviews
5 stars
464
4 stars
284
3 stars
225
2 stars
125
1 star
251
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and poorly prepared meals.
Cleanliness
The cleanliness of the restaurant, particularly the restrooms, was a significant concern among customers, with many describing them as filthy.
Atmosphere
The atmosphere was often criticized due to the location being adjacent to a gas station and the overall disorganization of the staff.
Order Accuracy
Numerous customers experienced issues with order accuracy, including missing items and incorrect food preparation.
- DMDevin Martin1 day ago1.0They're completely out of all drinks except diet. And they must have neglected to tell me they had no cheese either. They burned my burger, forgot cheese, lettuce and tomatoes. Definitely not coming back to this one 👎👎👎
- TATerry Andrews1 day ago3.0If you have to be somewhere don't go here they have real issues with employees here like its there first day the manager is very polite but looks stressed out everybody last time I had to nuke my burger to finish cooking it
- JJJo M JoFeb 4, 20265.0This location has improved in the last year. Visited a few times in the last month at lunch time. Friendly service and speed at the drive-through was great. Wouldn’t recommend a salad, they’re really small now but the burger, fries, baked potato and chili was very good. Location with a gas station adjacent doesn’t help the atmosphere score.
- CHCathy HallJan 31, 20262.0We came through the drive thru and ordered a large chili and two classic large frosty. The chili was literally juice and one of the frosty had to have half vanilla because the chocolate wasn't working or they didn't have enough. Not sure why. It's been years since I've eaten here, and looks like it will be years before I come back.
- TBTracy BJan 26, 20263.0Their food is good and service is usuallyvery nice, but if one can judge a restaurant's kitchen by their bathroom we're in trouble. Their bathroom is nasty. It smells horrible. The walls are gross. It needs a power washer. And soap. And disinfectant! I once walked in to find an employee "cleaning" it. She was standing in the last stall on her phone. After seeing me she quickly walked out with her broom or mop. I don't recall which one she had. She didn't know how to use it regardless. If Wendy's is closed and their dining room light is off, so are the lights in the bathroom, which is just as well. It's ridiculous and I don't understand how it passes health department inspections. Do they even do inspections? Idk, but it gets me wondering what is going on behind their counter.
Frequently Asked Questions About Wendy's
Is Belsay Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1138 N. Belsay Rd. still open?
Yes! Wendy's at 1138 N. Belsay Rd., Burton, MI is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast?
Yes, the Burton, MI Wendy's serves breakfast with a variety of combos and sandwiches.
What payment options are accepted at Wendy's on N. Belsay Rd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers dine-in, drive-thru, delivery, and takeout options where available.
How can I provide feedback or contact the Wendy's location on Belsay Road?
You can contact the Customer Care team via live chat or phone at 888-624-8140, use the online survey, or call the restaurant directly at (810) 715-3810.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be found on Wendy's official menu website or mobile app by selecting this location.
Are there convenient nearby places to visit before or after Wendy's on Belsay Road?
Nearby places include Subway, Taco Bell, McDonald’s, and Halo Burger—great options for varied dining experiences around Wendy's.
How can nearby gas stations around Wendy's help customers?
Nearby Marathon Gas stations and AmeriGas Propane provide convenient options for customers to refuel their vehicles before or after visiting Wendy's.
Are there any nearby schools around Wendy's that might be relevant for families visiting?
Bentley Middle School, Bentley High School, and Bentley Junior High School are nearby, making this Wendy's a convenient spot for families and school events.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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