Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,329 reviews
5 stars
457
4 stars
280
3 stars
220
2 stars
124
1 star
248
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders, with many customers noting that their orders were wrong or incomplete.
Food Quality
Mixed reviews on food quality; some customers received cold or poorly prepared food, while others enjoyed their meals.
Service Speed
Long wait times reported, especially in drive-thru, with some customers waiting over 30 minutes for their orders.
Staff Friendliness
Staff are often described as friendly and polite, but there are also reports of rude behavior from some employees.
Cleanliness
Restrooms and dining areas reported as dirty or poorly maintained, leading to negative impressions.
- LGLouella GossNov 16, 20251.0I went in yesterday after doing a lil shopping at Walmart myself and my son, I had to use the restroom and decided to do so before we ordered food. Well I pushed the women’s bathroom door opened and I swear on my life the smell of urine slapped me in the face so hard 🤮 I didn’t step another foot in there I turned around and we left didn’t even wanna eat there after that. And when leaving out I heard an elderly woman telling her husband “they didn’t have crackers for your chili” he responded “they never have everything you need here”. PLEASE CLEAN THOSE RESTROOMS SMELL LIKE STRONG URINE.
- MMMarcoNov 11, 20253.0My food look slapped together and rushed Wouldn't recommend at all
- JMJessica mNov 7, 20251.0They were out of half their drinks, my fries were actually cold, and there was a hair in my frosty 🙃
- JCJonathan ChapmanOct 28, 20252.0Placed a very large order they forgot to give the chicken tenders, bacon on some of the burgers, did not include the receipt. When I they realized how large the order was I felt like they were lying about the other things that we wanted to add to the order because all the sudden they were out of it everything that we tried to add to it. Maybe just a coincidence. It made others very unhappy with Wendy's disappointed in the quality of the food that we were going to get for and they won't be going there. I was embarrassed. My burger and fries were pretty good, nice and fresh just missing the Bacon. When we realize the error and we didn't have the receipt we didn't even bother going back inside so we just left. That's when we discovered later on the other items that were missing. When we got to our destination. Also the strawberry vanilla shake was pretty good.
- TTTaraOct 26, 20252.0Food was cold but they did remake it and the guy working was polite and helpful
Frequently Asked Questions About Wendy's
Is Belsay Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burton, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burton, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (810) 715-3810.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Belsay Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Burton, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1138 N. Belsay Rd. still open?
Yes! Wendy's at 1138 N. Belsay Rd., Burton, MI is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to 12:00 AM (midnight).
Does this Wendy's location serve breakfast?
Yes, the Burton, MI Wendy's serves breakfast with a variety of combos and sandwiches.
What payment options are accepted at Wendy's on N. Belsay Rd.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers dine-in, drive-thru, delivery, and takeout options where available.
How can I provide feedback or contact the Wendy's location on Belsay Road?
You can contact the Customer Care team via live chat or phone at 888-624-8140, use the online survey, or call the restaurant directly at (810) 715-3810.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details can be found on Wendy's official menu website or mobile app by selecting this location.
Are there convenient nearby places to visit before or after Wendy's on Belsay Road?
Nearby places include Subway, Taco Bell, McDonald’s, and Halo Burger—great options for varied dining experiences around Wendy's.
How can nearby gas stations around Wendy's help customers?
Nearby Marathon Gas stations and AmeriGas Propane provide convenient options for customers to refuel their vehicles before or after visiting Wendy's.
Are there any nearby schools around Wendy's that might be relevant for families visiting?
Bentley Middle School, Bentley High School, and Bentley Junior High School are nearby, making this Wendy's a convenient spot for families and school events.