Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burton Subway® Restaurant at 4013 East Court Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
There are mixed reviews on service quality, with some customers praising friendly and efficient staff, while others report rude behavior and poor customer service.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and tasty subs, while others complain about stale bread and incorrect orders.
Cleanliness Issues
Several reviews mention cleanliness concerns, including reports of cockroaches and unsanitary conditions.
Pricing Concerns
Customers express dissatisfaction with rising prices relative to the quality and quantity of food.
Order Accuracy
Many customers report issues with order accuracy, including wrong items and poorly made sandwiches.
JN
Jade Nord
2 days ago
1.0
I don’t usually write reviews but I never have a good experience with this subway!
Ordered ahead on the app. Got there and the lady told me to pull up to the window, where I sat for 20 minutes. I ended up going back through the drive through and the lady was really rude on the speaker, had me pull back to the window and handed me my sub without saying anything. I was given a cold, untoasted meatball sub with the wrong bread and American cheese instead of pepper jack (I didn’t realize until I already had it home and was eating it). It was the nastiest sub I’ve ever had in my life and the longest I’ve ever waited for one too.
AA
Akatsuki_Izzy
4 days ago
1.0
Myself and my coworker were going to Subway for lunch and decided to go through the drive thru since we only get 30 minutes for our lunch break.
There we were met with a very rude employee at the speaker. I’m the customer and I’m reading off the menu, trying to order a meatball sub with Parmesan and she rudely cuts me off and says she’s not asking for toppings and then asks if I have another sub. Which I told her yes, a chicken bacon ranch and then she cuts me off again and asks what bread. I understand they are assembling the sandwich, but that was no way to talk to a paying customer.
She had blonde hair.
Myself and my coworker won’t be returning. That was extremely rude and unprofessional with how she spoke to me at the drive thru.
DC
dale cross
Feb 22, 2026
1.0
This is the worst Subway in the area. They are always slow or out of stuff. I called ahead to see if there was soup, she said it would be ready in 45 minutes. I waited an hour. Went to the store to let me know that after she was finished with the person in front of me, she had to do 3 online orders. And that there was still no soup. I tried to give this location another chance after how crappy the visit was before. Nope never going back.
DS
Darrell Smith
Feb 14, 2026
1.0
I called at 8:13 AM asking if they accept my EBT card. The young lady told me yes I told her I was on my way. I drove 30 minutes to come grab some food from this place and when I arrived at 9 AM, the doors were locked and she refused me service. I will never ever even think about trying to grab food or contribute any of my money to this store ever again I hope it closes down so unprofessional.
AA
Austin
Jan 27, 2026
1.0
I ordered the protein wrap and I understand you can't customize them. But I don't understand why it was a big deal when I asked for mayo instead of honey mustard it's a condiment not veggies or meat or cheese. I think this is an easy request. The girl was very rude.
She was rude from the begining at the drive thru. She said I have two mobile order ahead of you're going to have to give me a minute. Like okay, normally they have to wait for paying guests and don't be so rude.