Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Multiple customers reported rude staff and poor service, including long wait times and incorrect orders.
Food Quality
There were numerous complaints about food being cold, overcooked, or not prepared as ordered, leading to dissatisfaction.
Positive Experiences
Some customers praised specific employees for excellent service and highlighted good food experiences, indicating that there are positive aspects to the service.
Inconsistent Experience
The overall experience varied greatly among customers, with some enjoying their meals while others had significant issues.
MA
Marcus Ampy
3 days ago
3.0
I tried both of the new chicken sandwiches. I got the grilled . I w a s good but it was way too salty. I got dizzy after I ate them
TC
Theresa Cobbs
Feb 3, 2026
1.0
I was cheated out of a 3 MVP value meals only hot 3 burgers and apple pies missing 3 other burgers that went with the meal plus the order came to 73 dollars didn't get a order of 10 piece wings paid for it twice order 1 ten piece original and 10 piece buffalo and 10 piece garlic and Parmesan was charged for 3 medium coke was given 2 smalls plus had to pay for the plain wings and buffalo again that place is horrible and they steal and not fix your food correct I'll ever go there again they need to change management
CS
Christine Sbihli
Jan 8, 2026
1.0
Hamburgers were made wrong and smashed FLAT! Ordered fries and got 5 fries thrown in bottom of bag. Ordered a strawberry shake, got a chocolate one that was SO bitter it was thrown away. Absolutely horrible experience! Will never be back! Where is the thick burger on the app? Where are my fries? Why is my shake disgusting?!?
TS
Toni Smithley
Jan 8, 2026
5.0
Tim is an amazing manager!! He took care of an order problem and even remade the other food because it was cold!! You know how to work well with others and he has good management skills. Thank you Tim!! What you do doesn't go unnoticed!!
DS
Denny stan
Dec 28, 2025
5.0
I am very proud of myself for going to this location food is great the service was beyond excellent instead of having me wait behind a huge order the worker brought my order to me which was just a couple of burgers I am so grateful for this employee that was there at 8:00 p.m. Sunday December 28th this fellow deserves a raise his parents raised to find young man 💯