Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customer service experiences varied widely, with some praising staff for being attentive and friendly, while others reported rudeness and poor service.
Food Quality
Food quality was inconsistent, with several customers noting issues such as cold or overcooked items, while others enjoyed fresh and tasty meals.
Speed of Service
Many customers complained about slow service, particularly during busy times, with long wait times reported at both the drive-thru and walk-up windows.
Order Accuracy
Numerous reviews highlighted problems with incorrect orders and missing items, leading to frustration among customers.
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Christine Sbihli
4 days ago
1.0
Hamburgers were made wrong and smashed FLAT! Ordered fries and got 5 fries thrown in bottom of bag. Ordered a strawberry shake, got a chocolate one that was SO bitter it was thrown away. Absolutely horrible experience! Will never be back! Where is the thick burger on the app? Where are my fries? Why is my shake disgusting?!?
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Toni Smithley
4 days ago
5.0
Tim is an amazing manager!! He took care of an order problem and even remade the other food because it was cold!! You know how to work well with others and he has good management skills. Thank you Tim!! What you do doesn't go unnoticed!!
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Denny stan
Dec 28, 2025
5.0
I am very proud of myself for going to this location food is great the service was beyond excellent instead of having me wait behind a huge order the worker brought my order to me which was just a couple of burgers I am so grateful for this employee that was there at 8:00 p.m. Sunday December 28th this fellow deserves a raise his parents raised to find young man 💯
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Lynette Evans
Dec 24, 2025
2.0
Got truly robbed when it came to the fries. Spent $11.00 for a medium combo and got cheated on the serving of fries received. Very disappointed....
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Clark Camren
Dec 4, 2025
1.0
I eat here pretty regularly, food used to come out quick and hot. Now I get to wait at the window while 3/4 of the staff does anything but their job. A young man with dark hair and an older woman are both constantly making disgustingly inappropriate remarks to eachother and other staff members. I just want my food, I dont want to be a witness to your gross foreplay at work!! The other staff is clearly uncomfortable aswell. There is always another young man who is very attentive and apologetic for my inconvenience, hes the only reason this rating isnt all ZEROS!!!!! Customer service is terrible, and food quality has gone down the drain!