McDonald's

3.4
1969 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
G-3391 S Saginaw St, Burton, MI
48529, United States

Hours

Reviews

3.4
1,969 reviews
5 stars
643
4 stars
399
3 stars
386
2 stars
174
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional service, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Cleanliness

Customers noted unsanitary conditions and a generally unpleasant atmosphere at the location.

Management Issues

Feedback indicated a lack of accountability and professionalism from management, contributing to poor customer experiences.

Inconsistent Experience

While some customers praised the food and service, many others reported frequent problems, suggesting a lack of consistency in operations.
  • CB
    courtney bruce
    6 days ago
    2.0
    I have been coming to this location for almost 40 years. The amount of times they get my stuff wrong is insane. No mustard, no pickle, extra onion equals zero onions and 4 pickles which I am assuming is extra pickles. No mustard tho so I guess something was right. At this point I’ll continue to drive out of my way to go to another location because it gets old.
  • TM
    Trevor Maitland
    Jan 1, 2026
    1.0
    Worst McDonald's location in the state without a doubt.
  • XX
    xEnvy
    Dec 26, 2025
    1.0
    An hour and nearly 30 minutes late on opening. With rude service saying they arent open yet, like I was supposed to know. But they say they are open online.
  • BB
    Bre B
    Dec 11, 2025
    1.0
    Worst location in the county. Smells more like marijuana than mcdonalds and your order will be wrong multiple times. Enjoy!
  • SS
    Sheldon Smith
    Dec 7, 2025
    1.0
    I ordered food and not only did they not give me my full order..I tried contacting the store over 5 times that same night no awnser....then the manager in the morning when they finally awnser tells me the only way I can get my order corrected is if I saved the food over night

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Burton, MI?

McDonald's in Burton, MI is open daily from 5:00 AM to 3:00 AM.

Is the drive-thru at McDonald's in Burton open later than the restaurant?

Yes, the drive-thru is open daily from 5:00 AM to 3:00 AM, matching the restaurant's hours.