McDonald's

3.5
968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2445 Center Rd, Burton, MI
48519, United States

Hours

Reviews

3.5
968 reviews
5 stars
331
4 stars
200
3 stars
190
2 stars
95
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly packaged food.

Positive Experiences

Despite the negative feedback, some customers praised specific visits for friendly service and fresh food.
  • TS
    Tonya & Tommy Stogner
    4 days ago
    4.0
    Great prices & delicious wonderful tasting food!!
  • KK
    Kipper Keeper
    Nov 17, 2025
    1.0
    I love McDonald's, but I won't be coming back to this one. I have been to this one regularly and the lady manager refuses to give sauces even the ones listed as $0.0. it doesn't matter if I'm ordering food, she won't give them unless you pay $.25 each for them. I just want a little extra sauce for my nuggies and burger. Even when going through the drive through or through the app they short you on sauces. This is stressful thinking I won't get enough sauce and makes the experience bad even after leaving the restaurant. You need to get her an attitude adjustment and also don't list the sauces for free if they won't even give them to you.
  • BS
    Big Smoke
    Nov 13, 2025
    2.0
    The fries suck, they're more flaccid than an old man
  • EA
    Emily Anderson
    Oct 24, 2025
    1.0
    Service is horrible, I went though the drive thru and the person on the mic was so rude and nasty to me I asked for one simple fry and she refused to even take my order and told me to go eat somewhere else, very DISRESPECTFUL.
  • ML
    Michael Long
    Oct 11, 2025
    1.0
    This McDonald's has gone downhill just like the surrounding McDonald's. I ordered a quarter pounder with only big Mac sauce the burger was made correct but the burger itself was disgusting it was burnt and flat and had a lot of seasoning on it. They had my order out in less than 2 minutes which normally when I've gone too other McDonald's they make the quarter pounders fresh not this McDonald's. This location used to have good food but the last few times I've eaten here for lunch/dinner it has been disgusting. I don't understand why they can't get it together. Won't be eating at this location anymore.

Frequently Asked Questions About McDonald's

What are McDonald’s regular operating hours in Burton, MI?

McDonald's in Burton, MI is open daily from 5:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until 1:00 AM.