Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
1,206 reviews
5 stars
622
4 stars
311
3 stars
127
2 stars
50
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including cold, poorly prepared items, and incorrect orders.
Cleanliness
Several reviews mentioned that the dining area and overall cleanliness were lacking.
Ice Cream Consistency
Customers expressed dissatisfaction with the consistency and quality of ice cream, noting it was often melted or poorly made.
Positive Experiences
Despite the negative feedback, some customers praised specific items like the chicken strips and certain blizzards, indicating that there are still positive experiences.
- MSMike SJan 3, 20261.0Would give ZERO if I could. Made an online order, was CHARGED for said order only to show up saying there was an issue with online ordering and they were closing. Absolutely disgraceful.
- KRKaye RoseDec 16, 20251.0Today 12/16 I went to this location to purchase a cake. The young lady working the counter was extremely rude from the beginning of our interaction. I had a few questions and she acted like it was to much for her to help. So I proceed to pick a cake and ask if she can write on it, when she brought the cake back up it was almost illegible, and looked as if a 2 year old had wrote on the cake. She was snarking and making remarks to her coworkers while I and others were waiting. She also did not want to give a receipt for me to complete the survey. I will NEVER go back to this location and I will NOT recommend this location to nobody.
- SMSharon McCartyNov 26, 20251.0I ordered a birthday cake over a week ahead of time. It was not ready. They did give me some money off. They spelled my daughter‘s name wrong. I will not order a cake from this location again if from any.
- MJMel JeanNov 5, 20252.0Not the best or cleanest DQ but was okay
- NBNikki BakerAug 17, 20251.0I love dairy queen but this location just seems to have gone down hill. Our blizzards were very soft and I had huge clumps of chocolate. This was not a good experience
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Burton, MI?
The restaurant is open daily from 10:00 AM to 9:30 PM.
Is there a drive-thru option available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating options for families with children?
Yes, the location has high chairs, booster seats, outdoor seating, and is family-friendly and welcoming to children.
Are there any amenities like Wi-Fi or restrooms at this Dairy Queen?
Yes, the location offers free Wi-Fi and has restrooms available for customers.
Can I order food online or via mobile app from Dairy Queen Grill & Chill?
Yes, you can order online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering features.
Where is Dairy Queen Grill & Chill located in Burton, Michigan?
It is located at 2444 S Center Rd, Burton, MI 48519-1152, USA.
What nearby restaurants can I visit around Dairy Queen Grill & Chill in Burton?
Nearby restaurants include Subway, Biggby Coffee, Hungry Howie's Pizza, McDonald's, and The Red Baron bar and grill.
Are there any nearby places where I can get a coffee or a quick snack near Dairy Queen Grill & Chill?
Yes, Biggby Coffee and Subway are close by, offering coffee and quick meal options easily accessible to customers visiting Dairy Queen.
If I'm visiting the area, what nearby places might I find useful along with a trip to Dairy Queen Grill & Chill?
Nearby you can find services such as Batteries Plus Bulbs for automotive and lighting needs, Sprint Store for mobile phones, and the Burton Auto Plaza for automotive services and shopping.