Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
1,204 reviews
5 stars
622
4 stars
311
3 stars
127
2 stars
50
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, stale, or poorly prepared items.
Service Speed
Numerous reviews highlighted slow service, both in the drive-thru and at the counter, leading to long wait times.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Ice Cream Consistency
Feedback on ice cream quality was mixed, with some enjoying it while others complained about melted or poorly made products.
- MJMel JeanNov 5, 20252.0Not the best or cleanest DQ but was okay
- NBNikki BakerAug 17, 20251.0I love dairy queen but this location just seems to have gone down hill. Our blizzards were very soft and I had huge clumps of chocolate. This was not a good experience
- SCSloths CuteAug 2, 20251.0Got a chocolate sundae and the icecream was super sour. Ended up throwing it away. Called and they asked if I wanted to drive back, so they could make another. Um no. If the icecream is spoiled I definintely do not want another one. 😑
- JLJAMES LAWSONJul 31, 20252.0They microwave everything here.
- BHBrenda HarperJul 16, 20252.0The 2 fish sandwiches, fries and onion rings all left a bitter after taste. I think it was the cooking oil. I did call and let them know. They said they haven't had any other complaints and they change the oil. Thats Ok, I'll drive a little farther down the road to Starlight next time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Burton, MI?
The restaurant is open daily from 10:00 AM to 9:30 PM.
Is there a drive-thru option available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide seating options for families with children?
Yes, the location has high chairs, booster seats, outdoor seating, and is family-friendly and welcoming to children.
Are there any amenities like Wi-Fi or restrooms at this Dairy Queen?
Yes, the location offers free Wi-Fi and has restrooms available for customers.
Can I order food online or via mobile app from Dairy Queen Grill & Chill?
Yes, you can order online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering features.
Where is Dairy Queen Grill & Chill located in Burton, Michigan?
It is located at 2444 S Center Rd, Burton, MI 48519-1152, USA.
What nearby restaurants can I visit around Dairy Queen Grill & Chill in Burton?
Nearby restaurants include Subway, Biggby Coffee, Hungry Howie's Pizza, McDonald's, and The Red Baron bar and grill.
Are there any nearby places where I can get a coffee or a quick snack near Dairy Queen Grill & Chill?
Yes, Biggby Coffee and Subway are close by, offering coffee and quick meal options easily accessible to customers visiting Dairy Queen.
If I'm visiting the area, what nearby places might I find useful along with a trip to Dairy Queen Grill & Chill?
Nearby you can find services such as Batteries Plus Bulbs for automotive and lighting needs, Sprint Store for mobile phones, and the Burton Auto Plaza for automotive services and shopping.