Mixed reviews on food quality, with some praising specific items while others criticized changes in ingredients and portion sizes.
Customer Experience
Some customers highlighted friendly staff and good service, while others experienced rudeness and lack of attention.
Order Accuracy
Frequent complaints about missing items and incorrect orders, leading to customer frustration.
JJ
JustPassingBy
Feb 9, 2026
5.0
Gentleman working the window at 7:00pm was extremely nice. Rarely do i hear sincerity in peoples voice anymore and this guy had it. It’s always refreshing to run into people like this and it’s much appreciated. Makes my day a little better.
VM
Vashtiana Mitchell
Jan 27, 2026
1.0
This is the second time we've ordered from this location qnd have been missing things we ordered the 6 piece flame thrower chicken strip meal and ordered a sundae as dip was not given to us and ordered a flamethrower burger combo did not get the fries.. I love how on the app you can't leave a review for your order.. just get to not get things right
LG
Laura Gozie
Jan 15, 2026
5.0
Love this place since I was knee high toa grasshopper...lol🤗😎
MR
Mason Rosa
Jan 9, 2026
1.0
Service was terrible received terrible attitudes when requesting not only the manager, but somebody to correct our order, 0 out of 100 would never recommend!!!!
JI
Jaden Iler
Jan 9, 2026
1.0
They got our order wrong and tried to make us pay the difference for them to give us the correct order AFTER we already paid. Manager had a terrible snarky attitude. Staff were incredibly slow. We requested a refund and left.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill in Burton, MI serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries, focusing on fast-food favorites.
What are the opening hours of Dairy Queen Grill & Chill located at G4145 S Saginaw St?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does this Dairy Queen location have a drive-thru and family-friendly environment?
Yes, it features a drive-thru service and is family-friendly, welcoming children as well.
Can I place an order online for pickup at Dairy Queen Grill & Chill in Burton?
Yes, customers can order online for pickup via their official order page.
Are restrooms available for customers at this Dairy Queen location?
Yes, restrooms are available for customer use.
What is the phone number for Dairy Queen Grill & Chill in Burton, MI?
You can reach them by phone at +1 810-744-3590.
Does Dairy Queen Grill & Chill offer any mobile app promotions?
Yes, you can download their app for exclusive deals and mobile ordering rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Tia Helita's Mexican Cuisine for Latin American food or check out the Sweet Shoppe for candy and bakery treats nearby.
Are there any wellness or fitness centers near Dairy Queen Grill & Chill?
Yes, nearby wellness and fitness options include Greenlight Wellness cannabis clinic and Gracie Barra Burton, a martial arts club and gym.
Is there convenient automotive service near Dairy Queen Grill & Chill for customers who drive?
Yes, services like American Autoworks Inc. and T-Rods automotive repair are located nearby to assist with vehicle needs.
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