Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
777 reviews
5 stars
456
4 stars
159
3 stars
67
2 stars
30
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were reported as rude or inattentive.
Food Quality
Many customers expressed disappointment with the quality of food, particularly burgers and blizzards, citing issues like smaller portions and poor preparation.
Speed of Service
Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and in-store orders.
Consistency
The location has been described as inconsistent, with some customers experiencing accurate orders and good service, while others faced issues with incorrect orders and poor management.
Atmosphere
The atmosphere received mixed reviews; while some enjoyed the environment, others noted cleanliness issues and a lack of attentiveness from staff.
- JNJayden NilesSep 7, 20255.0Ordered a burger without knowing there was bacon on it and the lady at the front counter was very nice and helpful changed out the burger without a new one without bacon awesome customer service
- MWmike waltAug 23, 20251.0Ok I guess don't live there
- JMJoe MurphyAug 15, 20255.0Awesome food and service
- JDJanette DeckerAug 11, 20255.0Stopped in on 8/11/25 around 8pm and got two banana splits and they where the best we had in years not sure who made them at the burton store but they should teach everyone because those splits where fantastic
- TBTigg BrooksJul 14, 20252.0This location is hit and miss. I had ordered a day before and I said extra toping and didn't get it. So I went back through and the nice girl was gonna not charge me this time for the extra and manager said no and had a fit. The customer service here isn't good. They skimp u what you order. Location has gone down hill
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill in Burton, MI serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries, focusing on fast-food favorites.
What are the opening hours of Dairy Queen Grill & Chill located at G4145 S Saginaw St?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does this Dairy Queen location have a drive-thru and family-friendly environment?
Yes, it features a drive-thru service and is family-friendly, welcoming children as well.
Can I place an order online for pickup at Dairy Queen Grill & Chill in Burton?
Yes, customers can order online for pickup via their official order page.
Are restrooms available for customers at this Dairy Queen location?
Yes, restrooms are available for customer use.
What is the phone number for Dairy Queen Grill & Chill in Burton, MI?
You can reach them by phone at +1 810-744-3590.
Does Dairy Queen Grill & Chill offer any mobile app promotions?
Yes, you can download their app for exclusive deals and mobile ordering rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Tia Helita's Mexican Cuisine for Latin American food or check out the Sweet Shoppe for candy and bakery treats nearby.
Are there any wellness or fitness centers near Dairy Queen Grill & Chill?
Yes, nearby wellness and fitness options include Greenlight Wellness cannabis clinic and Gracie Barra Burton, a martial arts club and gym.
Is there convenient automotive service near Dairy Queen Grill & Chill for customers who drive?
Yes, services like American Autoworks Inc. and T-Rods automotive repair are located nearby to assist with vehicle needs.