Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
781 reviews
5 stars
457
4 stars
160
3 stars
67
2 stars
30
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, slow service, and incorrect orders.
Food Quality
Many reviews mentioned dissatisfaction with food quality, particularly regarding burgers and portion sizes.
Positive Staff Interactions
Some customers highlighted friendly and helpful staff, particularly in resolving issues or providing good service.
Ice Cream Praise
The ice cream, especially Blizzards, received positive feedback for taste and quality.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
- MRMason Rosa3 days ago1.0Service was terrible received terrible attitudes when requesting not only the manager, but somebody to correct our order, 0 out of 100 would never recommend!!!!
- JIJaden Iler3 days ago1.0They got our order wrong and tried to make us pay the difference for them to give us the correct order AFTER we already paid. Manager had a terrible snarky attitude. Staff were incredibly slow. We requested a refund and left.
- JNJayden NilesSep 7, 20255.0Ordered a burger without knowing there was bacon on it and the lady at the front counter was very nice and helpful changed out the burger without a new one without bacon awesome customer service
- MWmike waltAug 23, 20251.0Ok I guess don't live there
- JDJanette DeckerAug 11, 20255.0Stopped in on 8/11/25 around 8pm and got two banana splits and they where the best we had in years not sure who made them at the burton store but they should teach everyone because those splits where fantastic
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill in Burton, MI serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries, focusing on fast-food favorites.
What are the opening hours of Dairy Queen Grill & Chill located at G4145 S Saginaw St?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does this Dairy Queen location have a drive-thru and family-friendly environment?
Yes, it features a drive-thru service and is family-friendly, welcoming children as well.
Can I place an order online for pickup at Dairy Queen Grill & Chill in Burton?
Yes, customers can order online for pickup via their official order page.
Are restrooms available for customers at this Dairy Queen location?
Yes, restrooms are available for customer use.
What is the phone number for Dairy Queen Grill & Chill in Burton, MI?
You can reach them by phone at +1 810-744-3590.
Does Dairy Queen Grill & Chill offer any mobile app promotions?
Yes, you can download their app for exclusive deals and mobile ordering rewards.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Tia Helita's Mexican Cuisine for Latin American food or check out the Sweet Shoppe for candy and bakery treats nearby.
Are there any wellness or fitness centers near Dairy Queen Grill & Chill?
Yes, nearby wellness and fitness options include Greenlight Wellness cannabis clinic and Gracie Barra Burton, a martial arts club and gym.
Is there convenient automotive service near Dairy Queen Grill & Chill for customers who drive?
Yes, services like American Autoworks Inc. and T-Rods automotive repair are located nearby to assist with vehicle needs.