Brand Certified
McDonald's
3.0(1516 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
20815 Gibraltar Rd, Brownstown, MI
48183, United States
Certified by McDonald's • Mar 01, 2026
(734) 675-6718
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,516 reviews
5 stars
439
4 stars
222
3 stars
240
2 stars
146
1 star
469
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service experiences, with some praising specific employees while others noted unprofessional behavior and long wait times.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food, leading to customer frustration.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.
Cleanliness
Several customers mentioned unsanitary conditions in the dining area and bathrooms, indicating a need for better cleanliness standards.
Overall Experience
While some customers had positive experiences and praised the staff, many expressed dissatisfaction with service speed, order accuracy, and food quality.
- MWMichael Wilhelm4 days ago5.0The team came, ordered 7 sweet teas, they were out. An employee came and gave us a whole new batch of sweet teas. That’s a 5 star for the service and sweet teas❤️
- RRRevenge Shall return6 days ago3.0Save your money 💰 Ive had way better
- KSKayla SenkowskiFeb 4, 20265.0Hello. This is the greatest McDonalds in the world. Truly 5 star employees, wow can they make a McFlurry! Something about your ice cream blender is special. Also, the McChickens are something else. They’re tangy, sweet. crunchy, soft, and a perfect mix of mayo and lettuce to cocoon the perfect bite. Every man, woman, and child that works here makes it an incredible experience. I love you.
- SFSophia FantiFeb 4, 20265.0came here to recover from some tough times in my life. it never fails to cheer me up when i eat a mcchicken and drink a dr pepper. that fizz from the dr p mixed with the sponginess of the mcchicken tickles my senses in just the right way. shoutout to ya’ll for being 24 hours. i’ve came here at all hours of the night/super early morning. love you guys.
- CHCrystal HammonJan 20, 20261.0I would just drive the extra few miles to a different McDonald's. If it's not debris floating in the bottom of your pop, then it's going to be food that isn't hot. On top of everything else it's going to be slightly unprofessional employees. You'll never get your actual money worth. Just order a small fry because 8 of 10 times thats what you'll get no matter what size you've ordered.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website