McDonald's

3.1
1545 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20815 Gibraltar Rd, Brownstown, MI
48183, United States

Hours

Reviews

3.1
1,545 reviews
5 stars
459
4 stars
233
3 stars
247
2 stars
145
1 star
461

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some waiting over 30 minutes.

Staff Behavior

Feedback highlighted a mix of friendly service and unprofessional behavior from some staff, particularly management.

Food Quality

There were complaints about food quality, including cold items and incorrect preparation, alongside some positive remarks about freshness.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • FR
    Fred Ruble
    2 days ago
    5.0
    I come here almost every Friday and it is great and sometimes I'll leave with 11-12 nuggets i get the 10 piec and its great I really recommend it.
  • TM
    Tina Marie
    Nov 12, 2025
    1.0
    You have to buy something to use their bathroom. They a comb lock on the bathrooms!
  • KM
    Kris McGuire
    Nov 12, 2025
    1.0
    This place is so consistently filthy on the inside. Tables never wipe down, floor is always hot mess, and the inside has a foul odor. A little TLC can go a long ways here. Ick.
  • CJ
    Corinna Johnson
    Nov 8, 2025
    3.0
    Fries are barely done. All the time. They need to up the time on the fryer. The lady at the window in the morning in the best!!
  • TT
    Tyler
    Oct 29, 2025
    4.0
    Constantly tell me they are closed when they are in operating hours or they will tell you that the ice cream machine is down. Besides that I like them.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 20815 Gibraltar Rd, Brownstown, MI?

McDonald's at 20815 Gibraltar Rd, Brownstown, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates 24 hours daily.