Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and attitude from employees.
Food Quality
Several reviews highlighted issues with food quality, including melted ice cream, incorrect orders, and spoiled flavors.
Cleanliness
Mixed feedback on cleanliness, with some customers noting a clean environment while others reported dirty conditions.
Long Wait Times
Many customers experienced long wait times for their orders, often exceeding 20 minutes, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their ice cream treats.
AB
Alyssa Bonikowski
Aug 17, 2025
1.0
If I could leave no stars I would Came in with my family order a chocolate milkshake, a moolatte made special, a caramel sundae, and a chocolate dipped cone. My milkshake tasted of spoiled milk had chunks of what looked like milk in it couldn't drink at all. The moolatte did not have the requested flavors my husband wanted and he asked for no whipped cream it and they didn't listen and it alwell tasted spoiled or just plain off since he orders these quite regularly. After sipping my shake twice I immediately felt the need to puke. We returned to the counter to inform the stafd they were very rude and all they said was "well we can remake it but there's nothing else we can do", I refused the remake on the shake since I now felt nauseous my husband took the remake on his moolatte and it still tasted horrible he immediately threw it away and we left. WILL NOT BE RETURNING TO THIS LOCATION MAY NOT RETURN TO DQ AT ALL HORRIBLE EXPERIENCE
RT
Roger Taylor
May 4, 2024
1.0
She didn't spell my kids name right on the cake we bought an didn't use the right colors. Was also very rude when my wife and kids walked in. I'd recommend going to a different location for good service and proper spelling
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in Brownstown specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
Where is Dairy Queen (Treat) located?
It is located at 23127 Telegraph Rd, Brownstown, MI 48134-9027, USA.
What are the opening hours of Dairy Queen (Treat)?
Dairy Queen (Treat) is open daily from 10:30 AM to 10:30 PM.
Does Dairy Queen (Treat) offer mobile ordering or app deals?
Yes, you can download the Dairy Queen app to access exclusive deals and use mobile ordering and rewards.
Is Dairy Queen (Treat) family-friendly and accessible for children and people with disabilities?
Yes, the location welcomes families and children and is wheelchair accessible with seating and restrooms available.
How can I place a pickup order at Dairy Queen (Treat)?
You can place a pickup order online through their ordering website: https://www.dairyqueen.com/en-us/order/pickup/n/40481/
Are there any other ice cream shops near Dairy Queen (Treat) in Brownstown?
Yes, there is another Dairy Queen nearby, which also offers ice cream and fast food options.
What nearby dining options are available around Dairy Queen (Treat)?
Nearby dining includes Dynasty Restaurant for Asian cuisine and Subway for sandwiches and fast food.
Which nearby stores could I visit for electronics or mobile phone needs?
Cellular Advantage AT&T Wireless and AT&T Store are close by for electronics and mobile phone accessories or services.
What beauty and spa services are available near Dairy Queen (Treat)?
Nearby beauty and spa options include Luxy Nails & Spa, TNS Beauty, Shear Sass Studio, Dollface & Co., Monique Therese Skin Spa, and Top Notch Salon Studios.