Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times in the drive-thru, with some stating it took over 20 minutes to receive their orders.
Food Quality
Many reviews mentioned issues with food being cold, undercooked, or not fresh, leading to dissatisfaction with the overall dining experience.
Customer Service
While some employees were noted as friendly, numerous reviews highlighted rude or unhelpful staff, contributing to a negative customer experience.
Order Accuracy
A significant number of customers experienced incorrect orders, missing items, or items that did not match their requests.
SS
Sarina Stoffer
Dec 22, 2025
5.0
Best wendys downriver
AO
Anthony O
Nov 15, 2025
1.0
Ate the food 4 times got food poison every night after eating it never return to this restaurant possibly any wendys again
PS
Paul Slovik
Nov 5, 2025
5.0
All employees are very polite they make your food as you order it
KL
Katie Lambert
Oct 17, 2025
1.0
Waited 20 minutes in drive through just now for them to say they’re cash only when I finally get to the speaker. This is why I usually drive farther to avoid this location.
JF
John Ferguson
Sep 6, 2025
1.0
Went here few months ago was 5 stars out of 5. Last 2 times I went after work around 10-11pm the fries were warm-ish but my burger was absolutely cold. Not I got home and it was cold I checked it as I was pulling away and it was absurdly cold, I didnt go back to complain because I don't trust they wont mess with a remake. Nothing is made even close to fresh.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Brownstown Wendy's location currently open?
Yes, Wendy's at 20561 Gibraltar Rd, Brownstown Township, MI is open and serves customers daily.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open every day from 6:00 AM to 1:00 AM.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or via app for this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app to have your food delivered or ready for pickup.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call (734) 676-1406 or reach out via Wendy's Contact page online. Additionally, you can provide feedback through Wendy’s Customer Satisfaction Survey.
Are there any nearby banks if I need financial services before or after visiting Wendy's?
Yes, nearby banks include Advia Credit Union, Fifth Third Bank, Michigan First Credit Union, Coinstar, and Best Bank, convenient for any financial needs.
What nearby locations offer fuel or automotive services while visiting Wendy's?
Nearby you can find Kroger Fuel Center for gas and convenience items, and Gibraltar Quick Lube for automotive repairs.
Are there any nearby coffee shops or health food stores to visit along with Wendy's?
Yes, nearby Starbucks offers coffee and bakery items, while Gibraltar Rd. Nutrition provides health food and smoothies.
Is there a nearby gym if I want to work out before or after dining at Wendy's?
Yes, Syphus Training is located nearby and offers gym and sports recreational services.