McDonald's

2.5
1373 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
306 S Main St, Brooklyn, MI
49230, United States

Hours

Reviews

2.5
1,373 reviews
5 stars
248
4 stars
153
3 stars
202
2 stars
167
1 star
603

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty tables, floors, and bathrooms.

Management Issues

Several reviews mentioned poor management practices, including yelling at employees and lack of oversight.

Mixed Experiences

While many had negative experiences, a few customers reported improvements in service and food quality, suggesting some inconsistency.
  • BP
    Brittany Pettit
    2 days ago
    1.0
    This location has stolen so much money for me almost every time I come here they miss putting items in my bag, today I paid for 2 milkshakes and was given 1 told the lady at the window and she argued with me and told me I only ordered one drove off an checked my receipt and guess what I paid for 2
  • TB
    True North BBQ
    2 days ago
    1.0
    Employees are rude and have no idea what they’re doing and mess up your food almost every single order, CHECK YOUR BAG AT THIS LOCATION
  • PT
    paula Thimlar
    Nov 15, 2025
    2.0
    While in line waiting on food . Manager was in back screaming and threatening him at a minor because they got busy. Better plan better next time
  • CC
    Chastity Clevenger
    Oct 26, 2025
    1.0
    Went through th drive through at 215 sorry no soda can be ordered yet when I got to the window they tried to hand me a cocoa cola Not to mention that I didn’t get all my food and when I tried to call there it says their phone isn’t a working number I will not be ignored!
  • AC
    Alissa Crick
    Oct 21, 2025
    1.0
    We pulled up to the speaker to order and they had asked us “are you using your mobile app” my dad said no. We continued to wait for 15 minutes and in the meantime they took another order in the other lane. The only reason she had said anything else was because my dad backed up and triggered the censor again. Obviously frustrated my dad asked her “how long does a person have to wait before they can order” she had said “my headset just went off” so my dad had explained we had waited for her to continue taking our order for 15 minutes and she responded with “sir just place your order”. Extremely disrespectful and unprofessional. I have never had a bad experience at a Mcdonald’s until today and definitely will not be back to this location. On top of that the dumpster out back was overflowing into the parking spaces around it. If they treat the outside like that I can only imagine what the inside looks like.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 306 S Main St, Brooklyn, MI?

The store is open daily from 5:00 AM to 11:00 PM.

Does McDonald's in Brooklyn, MI offer drive-thru service?

Yes, the drive-thru is available daily from 5:00 AM until midnight.