Wendy's

3.7
705 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8545 W. Grand River, Brighton, MI
48116, United States

Hours

Reviews

3.7
705 reviews
5 stars
285
4 stars
182
3 stars
106
2 stars
37
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving fresh meals while others experienced old or poorly prepared items.

Service Speed

Service speed is frequently criticized, with many customers noting long wait times for both drive-thru and in-store orders.

Customer Service

Customer service experiences vary widely; some staff are praised for friendliness, while others are reported as rude or dismissive.

Cleanliness

Cleanliness of the restaurant is a concern, with reports of dirty restrooms and unkempt dining areas.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
  • TM
    Teresa McDaniel
    Nov 17, 2025
    1.0
    We stopped in to grab a bite to eat, while on a 5 hour road trip. I couldn't even eat my food. Tasted old and warmed up in a microwave.
  • DG
    Dennis Gabrielov
    Nov 8, 2025
    3.0
    Order was made wrong but still was fresh and hot.
  • TH
    Thomas Harris
    Oct 29, 2025
    1.0
    My order was totally wrong, I ordered a triple with cheese combo, got a Chicken sandwich, my wife's single looked slopped together, I told the manager and did not get an apology she grabbed the order, threw it away and walked away. Never come here again
  • BP
    Bruce Porcaro
    Oct 27, 2025
    4.0
    Baconator combo was delicious! Fast! Hot! Ironic part is... I'm turning a recently closed Wendy's in Brighton in to a Taco Bell but really wanted Wendy's!
  • CR
    Cole Reuter
    Oct 15, 2025
    5.0
    I went to this Wendy's location on October 1st 2025 I was on my outing at Burlington coat factory I was walking around this area I was wearing my safety vest to protect myself from distracted drivers I went inside this Wendy's location wearing my safety vest and the employees asked me why I was wearing my safety vest i told them I wear my safety vest to protect myself from distracted drivers. I had their biggie bag and I used the scorching hot sauce it the spiciest sauce ever at Wendy's I had their Orange Cream Coke and the Orange Cream Coke was very good. The employees were very nice to me.

Frequently Asked Questions About Wendy's

Is Brighton #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.