Taco Bell

3.2
1420 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8541 W Grand River Avenue in Brighton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8541 W Grand River Avenue, Brighton, MI
48116, United States

Hours

Reviews

3.2
1,420 reviews
5 stars
443
4 stars
255
3 stars
190
2 stars
145
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Food Quality

Many reviews indicated dissatisfaction with food quality, including missing items, poorly prepared food, and inconsistent ingredient distribution.

Customer Service

Numerous complaints highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected or ignored.

Cleanliness

Several customers noted unsanitary conditions in the dining area, including dirty tables and trash at the drink station.

Management Issues

Feedback pointed to poor management practices, including staff being unresponsive and a lack of accountability for mistakes.
  • NM
    Nicole Meiner
    1 day ago
    1.0
    AI ordering system is the last straw for this place. Can't ask any menu questions, it gets things wrong, and then it tells you to go to the window to pay but you actually pay at the second window so you wind up sitting at the first one - which does have an unmanned register visible - until staff comes and directs you. Crazy how real people are more accurate and give better instructions than AI. GET RID OF THE AI ORDERING.
  • JF
    Jacob Friskey
    Jan 4, 2026
    5.0
    The food was delicious, always is. Fast and friendly service, thank you. I really appreciate the hard workers here and the grilled burritos are really where it is at.
  • MH
    Megan Harvey
    Dec 27, 2025
    2.0
    Honestly only getting worse. The Ai ordering system is ridiculous and then the people have no personality or communication skills. Literally yelled my total at me and snatched my card out of my hand. Then when they give me my bag, " here's yours 6 piece order." Then closed the windows, before I could say a thing. When I parked and checked my order, the discovey lux box wasnt in a box and everything looked chucked in the bag. Barely even wrapped and some thing even falling out of its wrapping. Then the quesadilla was not cut and barley even filled. Only the right side has chicken, cheese and sour cream. The other side only a little cheese. You guys need to really do better. Very disappointed.
  • CL
    Connor Lucas
    Dec 24, 2025
    1.0
    There were crumbs and a mess on every single table and floor under the table and I mean not a single table was clean for me to sit at I had to clean one myself that’s gross
  • TF
    Tristan Frazzini
    Dec 20, 2025
    1.0
    Absolute joke of a Taco Bell. I don’t except high end but I expect a little fast not 25 mins for 2 combo boxes. What was worse there was no one in store or the drive thru just employees messing around and a manager who doesn’t care. It very sad that I had to leave my first ever review because of how poor this place is, just a disgrace

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at the Taco Bell on 8541 W Grand River Avenue in Brighton?

The drive-thru is open Monday to Wednesday and Sunday from 9:00 AM to 2:30 AM, Thursday from 9:30 AM to 4:00 AM, Friday and Saturday from 9:00 AM to 4:00 AM.

Where is the Taco Bell located in Brighton, MI?

It is located at 8541 W Grand River Avenue, Brighton, MI, 48116, USA.