Taco Bell

3.2
1412 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8541 W Grand River Avenue in Brighton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8541 W Grand River Avenue, Brighton, MI
48116, United States

Hours

Reviews

3.2
1,412 reviews
5 stars
441
4 stars
255
3 stars
190
2 stars
142
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with missing items or incorrect orders, leading to frustration among customers.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, including instances of rudeness and unprofessionalism.

Food Quality

While some customers enjoyed the food, there were complaints about inconsistency in portion sizes and quality.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of communication with customers.
  • JS
    Jeffery Simons
    3 days ago
    1.0
    Food is ok, most of the time. Wait tme? I just spent 40 mins waiting on just 5 cars ahead. Once, there were 2 chicks (the employees) sitting outside crying and turning cars around because of...oh yeah, they never told me. Never again. Wendys is one driveway up. Save your time.
  • LW
    Luke W
    6 days ago
    1.0
    I ordered through the app, drove 10 minutes to pick it up, only to wait another 15 minutes for my food, which was already made but sitting behind the counter instead of on the "grab and go" rack. Nobody acknowledged that I was there (even though I was the only person in the lobby) until I interrupted their loud conversation to ask about my order, which was now cold and gross. On top of all that, when I first walked in one of the male employees came out of the bathroom rubbing water all over his face, and then went on to start making people's food. DISGUSTING!! I'd honestly give this place 0 stars if I could, which really sucks because it's my local taco bell lol Anyway, the food is trash, service is terrible, "grab and go" is useless, and be prepared to wait 20-30 minutes for your food.
  • AR
    Amelia Reynolds
    Nov 16, 2025
    1.0
    Service was extremely slow and the place was nasty. The drink station was full of trash
  • JR
    Jessica Richter
    Nov 14, 2025
    1.0
    My son came to tell me that he went to go get food at this location and he ordered about $40 worth of food. When he opened the bag in his car he had less than half the items he paid for. He went back to get his food and he was verbally assaulted by Andrew and Mariah. He was lied to that they looked at the video footage and they called him a scammer while threatening to call the police. If later arrangements with the police want to be made, that can be arranged but this needs to be resolved because that is unprofessional and he needs to be compensated for his treatment and the food he didn't get. On top of this he was wrongfully banned from the store when he is a frequent customer. Edit: Customer service refunded him and they're going to see what needs to be done about Andrew and Mariah.
  • BB
    Bobby B
    Nov 3, 2025
    2.0
    Ordered a $5 box and $7 box with cokes. Stupid machine gets me a $7 box and three cokes. Guy at the window says it’s what I ordered. Thanks for convincing me to never return.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at the Taco Bell on 8541 W Grand River Avenue in Brighton?

The drive-thru is open Monday to Wednesday and Sunday from 9:00 AM to 2:30 AM, Thursday from 9:30 AM to 4:00 AM, Friday and Saturday from 9:00 AM to 4:00 AM.

Where is the Taco Bell located in Brighton, MI?

It is located at 8541 W Grand River Avenue, Brighton, MI, 48116, USA.