Dunkin'

3.1
312 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brighton, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9984 E Grand River Ave, Brighton, MI
48116, United States

Hours

Reviews

3.1
312 reviews
5 stars
136
4 stars
23
3 stars
17
2 stars
20
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and quick service.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistent drink preparation, leading to customer dissatisfaction.

Food Quality

Numerous reviews mention poor food quality, including cold or improperly prepared items, which has disappointed many customers.

Cleanliness

Some customers noted that the location is clean and well-maintained, contributing positively to their experience.

Inconsistency

Overall experiences vary significantly, with some customers enjoying their visits while others report repeated issues with service and food.
  • SJ
    Shawn Jobs
    Nov 17, 2025
    5.0
    Definitely giving this place my business way better then Tim horrtins.
  • JP
    Josieannl Parrish
    Oct 24, 2025
    5.0
    Everytime we go to Dunkin donuts in brighton mi the gentlemen Abhi is always have a smile on his face excellent customer service. This is best dunkin donuts.
  • GS
    genevieve st.charles
    Oct 10, 2025
    1.0
    i’ve ordered at this place so many times and they never fill my drink up all the way. i don’t know if the employees have something against me even though they don’t even know me but it feels like they purposely don’t fill my drink up. i paid 4.98 for this and i didn’t even take a sip yet and this is how full it is. the location near target fills my drinks up all the way. Some of my boyfriend’s friends work at the Dunkin near target and it’s much better than this. it still tastes good but it feels like i got scammed. if i said i wanted a medium drink then i would’ve ordered one.
  • KL
    Kayla LeBoeuf
    Sep 18, 2025
    1.0
    Worst location I’ve ever been to. The food is TERRIBLE. I go often because it’s close and I’m let down every time and won’t return. Attached is a picture of my “loaded hash browns” for $6 LOL
  • PM
    Patrick Mihalek
    Sep 16, 2025
    1.0
    Where did the sprinkles go on your donuts? Pretty pathetic.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brighton, MI?

Dunkin' in Brighton, MI is open Monday through Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.