Dunkin'

3.1
317 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brighton, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9984 E Grand River Ave, Brighton, MI
48116, United States

Hours

Reviews

3.1
317 reviews
5 stars
138
4 stars
24
3 stars
18
2 stars
20
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are highly variable, with some praising friendly and efficient staff, while others report rude service and long wait times.

Order Accuracy

Many customers express frustration with incorrect orders and inconsistent drink preparation, leading to dissatisfaction.

Food Quality

Feedback on food quality is mixed, with some customers enjoying their meals while others report cold or poorly prepared food.

Cleanliness and Atmosphere

The location is generally described as clean and welcoming, but some reviews mention issues with staff professionalism and overall atmosphere.

Product Availability

Several customers complain about the lack of popular donut varieties and inconsistent availability of menu items.
  • JG
    Jarely Gomez
    6 days ago
    5.0
    Came here for the first time today and got a Shakin’ Espresso. Drink was good, but what really stood out was a small moment with one of the staff members. He noticed we had pets with us and casually asked if we wanted cups for them too, which honestly caught us by surprise in a good way. We even asked his name but forgot it right after (our bad 😅). Still wanted to leave a review because that little gesture meant a lot. Definitely left with a good impression.
  • CF
    Chris Fiebelkorn
    Jan 4, 2026
    3.0
    It is what you think it is.
  • AR
    Ashley Ruttman
    Dec 14, 2025
    5.0
    We had awesome service today getting donuts. The girl that was serving us was awesome.
  • BE
    brett elder
    Nov 29, 2025
    1.0
    Worst service ever. First time I went in to order and nobody even acknowledged I was at the counter so I just left. The second time I went through drive-through the guy had no idea what he was doing. He ran my card through twice and said it didn’t work so then I paid cash and realized it did go through on my card twice. Made me wait while he filled a door dash order and kept peeking around the corner to see if I left. He was the only one working he had no clue what to do, then proceeded to act like he didn’t know what I had just explained to him. Most ridiculous experience I’ve ever had. Will never go back here and will tell everybody!!!
  • SJ
    Shawn Jobs
    Nov 17, 2025
    5.0
    Definitely giving this place my business way better then Tim horrtins.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brighton, MI?

Dunkin' in Brighton, MI is open Monday through Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.