Arby's

4.1
702 reviews
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Business Details

8254 Grand River Rd, Brighton, MI
48114, United States
(810) 229-9070
http://www.arbys.com/locations/us/mi/brighton/8254-grand-river-rd/store-5232
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8254 Grand River Rd, Brighton, MI
48114, United States

Hours

Reviews

4.1
702 reviews
5 stars
363
4 stars
179
3 stars
79
2 stars
40
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Bobby and Hailey for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others reported issues with food freshness and incorrect orders.

Cleanliness

Several reviews noted that the restaurant was clean, although there were occasional mentions of dirty tables and unsanitary conditions.

Service Speed

While many customers experienced quick service, some reported longer wait times and slow service during their visits.

Pricing Concerns

Customers expressed dissatisfaction with pricing, mentioning that portions seemed smaller and prices higher compared to other locations.
  • JK
    Jessica Kessler
    Dec 25, 2025
    5.0
    Food was luke warm but the staff was real friendly.
  • AL
    Adam Lamrock
    Dec 5, 2025
    2.0
    Most days they kill it today was beef an almost cheddar
  • SJ
    Shawn Jobs
    Oct 24, 2025
    5.0
    Bobby took our order and was super friendly and kind. I asked his name because his sweater said Emily. Turns out its costume day and they forgot.😜 So shout out to Bobby and Emily! Thanks guys!
  • OB
    oliver chicken butt
    Oct 14, 2025
    5.0
    bobby is so nice, i typically don't eat fast food but this establishment might change that- very good
  • KB
    Kristine B.
    Oct 2, 2025
    5.0
    The only one I will go to. Fresh food. Friendly staff. They go out of their way customer service
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