McDonald's

Reviews

• TL

  Tammy LeGrand

  Nov 7, 2025
  1.0
  I placed my order through the mobile app and waited in the parking spot, two weeks and a row. My food never came out, when I went in to get it the person said our system for mobile orders is down. I get a 1/2 an hour for lunch, my lunch is all used up by the time I get my food! If your mobile order system is down why are you still allowing people to place orders and sit in their car and wait. Boyne City McDonald's needs to stop taking mobile orders!!!!
• AA

  AliciaYPhoenix

  Oct 28, 2025
  3.0
  Don't usually have too many issues here. But they seem to have an issue with correct orders through the drive through lately. Ordered an "Iced Caramel Coffee", got a caramel frappe (and paid for it thinking iced coffee prices went back up, they didn't). Ordered another one during monopoly, no monopoly sticker and was luke warm. Only have the issues if ordered at the restaurant, when I order with the app beforehand, it's usually correct.
• SE

  Saad Esaq

  Oct 25, 2025
  1.0
  There was a missing in my order and when I returned to them they delayed me and did not even apologize and they deliberately delayed me and when I asked them, one of them had put my order aside and they did not even tell me.. What contempt, disrespect and indifference is this?
• CS

  Cameron Wiley (SWiRLL)

  Oct 12, 2025
  4.0
  It's McDonald's, and yes young people are going to work there, but they need to understand that being on their phone isn't what is important at the time. Literally in the time between the car in front of me and me pulling up the card for the previous driver declined, but the drive thru person didn't see because they were concerned about their phone. Also McDonald's why don't you have breakfast burritos available, not because they are sold out, I was told this particular store doesn't have them.
• MB

  Mary-Alice Brooks

  Oct 10, 2025
  1.0
  Ordered breakfast on the app prior to 10:30 and they canceled my order cuz they didn't want to crack another egg. I didn't even get my food I got nothing I drove 10 miles out of my way for nothing. ***File complaint #34148206 yesterday before I posted this review ****2 weeks later still have yet to talk to anyone from the restaurant....... Even though I've contacted them through the McDonald's website and Facebook *****Edit added picture of their response....... If you're not going to use the mobile app and fulfill the orders you get on the mobile app maybe you shouldn't be in business. We'll make up for the time and gas that you wasted for the product I didn't get I drove 10 miles out of my way to get there and got nothing. Your response is not sufficient.

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