Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
While some customers praised the food as hot and fresh, many others complained about cold food, missing items, and overall poor quality.
Cleanliness
Some reviews noted clean restrooms and well-maintained dining areas, but others described the restaurant as dirty and poorly managed.
Mobile Ordering Problems
Several customers experienced issues with the mobile ordering system, including long waits and cancellations of orders.
SM
Steve Murray
5 days ago
5.0
Very quick drive through and very good staff
NB
Nick Buchanan
Jan 1, 2026
5.0
Staff member Eric is awesome! He worked hard while entertaining us with his wealth of knowledge. ~ Nick from Florida
AK
Amanda Kenney
Dec 27, 2025
1.0
They always brake the espresso machine or the frappe machine or the ice cream machine they are not broken they just don't want ti wash or fix them ridiculous
CT
Connie T.
Dec 8, 2025
5.0
The best McDonald's ever. The staff was polite and very helpful. Food was hot and good. Will definitely stop again when I'm in town.
TL
Tammy LeGrand
Nov 7, 2025
1.0
I placed my order through the mobile app and waited in the parking spot, two weeks and a row. My food never came out, when I went in to get it the person said our system for mobile orders is down. I get a 1/2 an hour for lunch, my lunch is all used up by the time I get my food! If your mobile order system is down why are you still allowing people to place orders and sit in their car and wait. Boyne City McDonald's needs to stop taking mobile orders!!!!