Jimmy John's

Reviews

• JM

  Janeen Moskal

  Dec 15, 2025
  5.0
  For one week the employees at this store took my orders for our many volunteers for our Oakland Family Services Gifts of Hope event (a toy and gift drive for families in need). Everyone was super nice, and helpful and even delivered the food on time with a smile on their face in the harsh horrible Michigan weather! Austin and Brenden were super amazing!!!! Great job and thanks to all that helped!
• GW

  George W

  Oct 13, 2025
  1.0
  Ordered on app and arrived 15 - 20 minute’s after - sandwich not ready, place was not busy just slow. There goes the motto
• RY

  Reanne Young

  Feb 7, 2020
  1.0
  Honestly the least professional experience trying to order a sandwich! First they said they’re aren’t taking orders because they’re closing soon (they close at 9 and it was 8:15). Then when I asked the person which condiments came on the sandwich she repeated my question to the other person, and the person said “you know” to which the order taker said “like I know what’s on the sandwich.” Theeeeeennnn - when it came time to share my address she couldn’t get it right after I repeated it 3 times. At that point I said, “this is taking entirely too long...just cancel the order.” She said “ok” and hung up. Wow!!! What happened to customer service Jimmy John’s!!!
• SC

  space cowboy

  Aug 19, 2017
  1.0
  been waiting an hour for my order..im only .7 miles away...the manager was rude over the phone when i called an asked where my food was