Tropical Smoothie Cafe

Reviews

• MB

  Malik Brown

  Mar 1, 2026
  2.0
  Service is very slow, when I walked into the store and it took a while for the staff to even acknowledge I was standing at the register. Maybe they need more staff or better training. Other tropical smoothie locations are much better. Let’s do better guys
• BB

  Brian Barens

  Feb 21, 2026
  4.0
  A little small for the price but very good.
• MG

  Manar Gorna

  Feb 12, 2026
  1.0
  This is how I received the cheese dilla, cheese is burned and all out of the bread! Received a very rude service make and receiving my order
• KM

  Kayla Morris

  Feb 1, 2026
  1.0
  We ordered our food and smoothies at 11:43am, our name was not asked during the order and we were not served with a smile. We were barely served with any words. While waiting for our food for 10 minutes we sat down to eat inside when we finally got it. The chicken pesto I had remade was given to me with tomato's - I asked for not tomato's - and the same small amount of chicken I got before hand which is why I wanted a remake. The problem was not fixed. My fiance got the jerk chicken wrap, when he opened it to eat it was the wrong sandwhich entirely. He got served a buffalo chicken wrap, we got up and asked for a remake and we're met with, again, barely any words a head nod and an eye roll by a younger girl with dark long hair and braids. Nobody smiled, nor talked and nobody was willing to offer even an apology. The effort to get food out fast and efficiently was ZERO. The customer service was awful and it seemed nobody truly cared to be there. I understand its work and work is .. work, but to not care about any of the customer as well as your smoothie and food making is beyond me. You're getting paid to do a certain job so do it correctly. On to the smoothies - since we were not asked our names for our order our smoothies were placed on the far left side of the counter near the door. There were online orders and people ordering smoothies while we were there so we had no clue those smoothie were ours. When the employee placed our smoothies of course our name wasn't called but nor were the names of the smoothies we ordered to let us know that those were indeed our smoothies. 12:10pm rolls around and we are sitting there waiting for our smoothies. We decided to finally go up to the front desk were the smoothies are being made and ask about our smoothies that we've waited over 20 minutes for. Mind you I have no idea when our smoothies were placed on the counter because nobody said anything. They were placed in silence. The employee had no idea and said she would get to them when she got to them. My fiance decided to check out the smoothies placed on the counter and sure enough they were ours. Melted down and frothy from sitting for so long as we were not made aware that they were done. Again, nobody talked, nobody smiled. I want to contacted as this was absolutely insane to witness and other tropical smoothies are not nearly this bad. Thank u.
• DE

  Damion Earle

  Jan 9, 2026
  1.0
  If you order online, make sure to let them know that you’re there. Otherwise they let your food sit in the back and not bring it out

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