Chipotle Mexican Grill

2.8
1183 reviews
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About

Mexican Restaurant
Chipotle Bloomfield - MI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2100 S Telegraph Rd, Bloomfield Hills, MI
48302, United States

Hours

Reviews

2.8
1,183 reviews
5 stars
364
4 stars
131
3 stars
83
2 stars
86
1 star
519

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.

Food Availability

Customers frequently reported that the location was out of various ingredients, including staples like chicken, rice, and guacamole.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food preparation areas.

Speed of Service

Many customers experienced extremely slow service, with long wait times and disorganized order fulfillment.

Management Issues

Reviews indicated a lack of effective management, with complaints about understaffing and poor employee training.
  • SV
    Shane Vorhes
    Nov 14, 2025
    1.0
    Managers are horribly rude. They told me no card sales for had cash then when I went to pay they didn’t have change for me. Not only that the manager yelled it. No change. Went there a month ago and they had no meat. Non. 15 wait at 12:15. I have no idea how a place I used to go to every Friday for years has fallen so fast.
  • KY
    Kao Yang
    Nov 11, 2025
    1.0
    This place is a joke. Decided to give them another try after getting uncooked rice a few months ago. Turns out nothing has changed. How do you run out of 1/3 of your ingredients when there's still 3hrs until closing time? And when asked if there's more coming, i just get an annoyed shrug. Many workers still on duty, but it looks like most were checked out already. Judging from the other comments on here, this place will be out of business soon.
  • CF
    Chelsea Fletcher
    Nov 9, 2025
    1.0
    Ordered my go to order online. It’s never looked this like before and I was a little disappointed. The manager said this is how their quesadillas typically come and didn’t understand why I didn’t want it. (Mind you, the first pictures are of an untouched quesadilla). I ended up reordering the quesadilla because it looked so terrible. The last picture is how I’m used to my food looking. It’s just unfortunate that I had to waste time/money to get what I’m used to getting from Chipotle.
  • AA
    Andrew
    Nov 6, 2025
    1.0
    Extremely rude employee…one employee looked at me and said “why are you looking in the bag” when I was picking up an order of mine….I was like “to check and make sure everything is in there” The employees here have a very bad attitude….not the best customer service. Just avoid this place at all costs!
  • PP
    Pendleton Paracosm
    Nov 3, 2025
    1.0
    it's not that they're understaffed, it's that they don't care. I've been here several times and they have never ever ever had fajita veggies. not even once. I don't think they even acknowledge that people want vegetables. they never have ice or drinks either. and if I'm lucky they MIGHT have forks. again, they have the staff but most of them are intoxicated or just plain don't care.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Bloomfield Hills serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Bloomfield - MI?

Chipotle is open daily from 10:45 AM to 11:00 PM.