Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of acknowledgment.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Contradictory feedback on speed; while some experienced quick service, many reported long wait times for both in-store and delivery orders.
Food Quality
General satisfaction with the taste of sandwiches, but some customers noted issues with freshness and preparation.
Cleanliness
Concerns raised about cleanliness, including reports of unsanitary conditions and unpleasant odors.