Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
674 reviews
5 stars
240
4 stars
199
3 stars
94
2 stars
37
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported unprofessional and rude staff, with many experiences highlighting slow service and incorrect orders.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, stale, or poorly prepared items, while a few praised specific menu items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.
Wait Times
Many reviews expressed frustration with excessively long wait times in both the drive-thru and inside the restaurant, often despite low customer volume.
- AHAmber HDec 27, 20255.0The workers are all great the young man who took my order I believe his name was Jackson or something like that was terrific. I would rather go to Birch run Wendy's than any Wendy's by us.
- SMSteve McDonaldDec 27, 20251.0Raw nuggets. Cold fries. Took awhile.
- SPSusan PbellDec 21, 20253.0Those breakfast offers need improvement. Very dry and old coffee. Chilli now has mixed beans and baked potatoes old and brown.
- JBJohnathan BradeenDec 19, 20251.0Was here on 12/19/2025 the workers were very unprofessional. One younger fellow was wondering around and being loud and obnoxious the whole time. Lady in the green shirt left mid shift for a short smoke right by the front door. The people working this shift in general just treated the place like a hangout for their friends that just loitered in the lobby. Coke machine was in need of a good cleaning.
- KMKelly MarletteNov 21, 20253.0Okay so, the fact that their mobile app isn't synced up with this locations availability is horrible. We have tried using it to order in advance on a few different occasions, all of which were unable to be fulfilled. The first time they didn't have nuggets or Coke (or any fountain beverages for that matter!). How is this even possible? But, that's not even the worst part!! They weren't able to refund our order! We contacted Customer Service and didn't get any help, so then we contacted Corporate and STILL didn't get any help. We never did receive our refund. Months and months had gone by and we decided to give it a try again because of the deals on the app, but ONCE AGAIN lacked availability. The service is...meh. Their prices are getting a bit ridiculous if you ask me, but I'm not entirely sure if it's franchise specific. I will say their food is delicious though, just don't ever order ahead!
Frequently Asked Questions About Wendy's
Is Birch Run #10 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's in Birch Run?
The drive-thru is open every day from 6:30 AM to 10:00 PM.
Does the Birch Run Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available at Wendy's in Birch Run?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact the Wendy's location at 12150 Market Place Dr?
You can call the location directly at (989) 624-1022 or reach the Customer Care team via Live Chat or at 888-624-8140.
What payment options does Wendy's in Birch Run accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online for pickup or delivery?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app.
Where is Wendy's located in Birch Run, MI?
Wendy's is located at 12150 Market Place Dr, Birch Run, MI 48415, United States.
What nearby dining options are available around Wendy's in Birch Run?
Nearby dining options include Victor & Merek's Deli-Pizzeria-Bakery, Beijing Express, A&W Restaurants, Dairy Queen Grill and Chill, and Sonic Drive-In, offering a variety of cuisines from pizza to American fast food.
What shopping outlets can I visit near Wendy's in Birch Run?
Nearby shopping outlets include Lee | Wrangler, Brooks Brothers Factory Outlet, Kate Spade, Gap Factory, Aeropostale - Birch Run, and Banana Republic Factory Store, perfect for fashion and gift shopping before or after your meal.
Are there hotels near Wendy's in Birch Run for travelers?
Yes, nearby accommodations include Country Inn & Suites and Country Inn & Suites By Carlson, Birch Run, MI, convenient for visitors planning to stay overnight.