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Wendy's

3.6
(674 reviews)

Business Details

(989) 624-1022

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12150 Market Place Dr, Birch Run, MI
48415, United States

Hours

Reviews

3.6
674 reviews
5 stars
239
4 stars
199
3 stars
94
2 stars
37
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Food Quality

There were numerous complaints about cold, old, or improperly prepared food, including raw or stale items.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and restrooms, with reports of dirty tables and floors.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, including friendly service from some employees but rudeness and unprofessional behavior from others.
  • KO
    Kaden O
    Jan 25, 2026
    1.0
    The he she or who ever it was who handed us are food need to be fired all the food was out the bag and the frys was cold
  • AH
    Amber H
    Dec 27, 2025
    5.0
    The workers are all great the young man who took my order I believe his name was Jackson or something like that was terrific. I would rather go to Birch run Wendy's than any Wendy's by us.
  • SM
    Steve McDonald
    Dec 27, 2025
    1.0
    Raw nuggets. Cold fries. Took awhile.
  • SP
    Susan Pbell
    Dec 21, 2025
    3.0
    Those breakfast offers need improvement. Very dry and old coffee. Chilli now has mixed beans and baked potatoes old and brown.
  • JB
    Johnathan Bradeen
    Dec 19, 2025
    1.0
    Was here on 12/19/2025 the workers were very unprofessional. One younger fellow was wondering around and being loud and obnoxious the whole time. Lady in the green shirt left mid shift for a short smoke right by the front door. The people working this shift in general just treated the place like a hangout for their friends that just loitered in the lobby. Coke machine was in need of a good cleaning.

Frequently Asked Questions About Wendy's

Is Birch Run #10 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's in Birch Run?

The drive-thru is open every day from 6:30 AM to 10:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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