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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Birch Run, MI. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8650 Main Street for the ultimate SONIC experience!
Numerous customers reported extremely long wait times, unresponsive staff, and rude service, particularly in the drive-thru and carhop areas.
Food Quality
Many reviews mentioned that the food was often cold, greasy, or not as advertised, leading to disappointment among customers.
Staffing Problems
Several reviews indicated that the location is frequently understaffed, contributing to slow service and poor customer experiences.
Positive Highlights
Despite the negative feedback, some customers praised specific menu items like slushies and burgers, and noted that certain staff members were friendly and accommodating.
RM
Rorie Merz
Feb 23, 2026
4.0
Looks like little Bavarian right out of a Hallmark movie. Lots of shopping and food options.
TJ
Tieara Johnson
Feb 19, 2026
1.0
Didn't like my sandwich the mash burger wasn't a smash burger wasted my money and I didn't get my bacon.
MW
Mark Willis
Feb 12, 2026
1.0
I guess I Won't be dining here... Negative reviews
HC
hailey carlton
Jan 24, 2026
1.0
i had to drive back around three times because they gave me the wrong order multiple times.
EE
Elizabeth
Jan 20, 2026
1.0
Bad Customer service. Waited at the speaker for about 20 minutes, barely any cars, the car infront of me has waited 30 minutes. Very Unprofessional and the workers were rude. If you thinking about going to sonic just go to Culver’s down the street, Im telling you their customer service is 100x better.