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McDonald's

3.9
(1524 reviews)

Business Details

8715 Main St, Birch Run, MI
48415, United States
(989) 624-5144
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8715 Main St, Birch Run, MI
48415, United States

Hours

Reviews

3.9
1,524 reviews
5 stars
659
4 stars
376
3 stars
252
2 stars
90
1 star
147

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor management and unresolved issues.

Food Quality

Inconsistent food quality was noted, with complaints about cold fries, incorrect orders, and overall dissatisfaction with the food.

Cleanliness

While some reviews praised the cleanliness of the location, others reported dirty restrooms and unkempt dining areas.

Speed of Service

Service speed varied significantly, with some customers experiencing long waits and others noting quick service.
  • JG
    Joshua Greer
    2 days ago
    1.0
    Always to lazy to have the ice cream machine going 10/10 recommend going to Clio They don’t suck like this one
  • JB
    Jasmine Ball
    Jan 11, 2026
    1.0
    Terrible customer service, I placed a mobile order and they couldn't find it in the system so they proceeded to argue with me in a very rude manor and refused to help resolve or correct the issue and then I was told they couldn't do anything after I had paid for food I didn't receive. No customer service or respect for their consumers at all, even the manager on shift, Billy, was no help and just wanted to argue with me the entire time for food that was already paid for. You should prioritize your customers when they are what keeps you in business. I will not be going back to this location, very unprofessional, uncalled for, and rude.
  • TM
    Tim M
    Dec 28, 2025
    1.0
    Honestly one of the most unfriendly locations around. The food wasn’t hot, the fries were stale and cold and when I was handed my drink they overfilled the cup and it spilled all over me. If you are looking for a quick bite, keep looking.
  • SW
    Steven Williams
    Dec 16, 2025
    5.0
    Always fast and friendly.
  • GH
    Gracie Hunt
    Dec 7, 2025
    1.0
    There is one employee here, a women who is always at the first window any time I come here.. she wears glasses, black hair, long eyelashes. I give this description because I want the manager to call her out because she is EXTREMELY rude everytime I see her. There is no need to treat people with such ugliness! Do better.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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