Dunkin'

3.5
488 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Birch Run, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8830 Main St, Birch Run, MI
48415, United States

Hours

Reviews

3.5
488 reviews
5 stars
233
4 stars
57
3 stars
40
2 stars
33
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, often waiting 20 minutes or more for their orders, even when few customers were present.

Staff Attitude

While some reviews praised friendly staff, others noted instances of rudeness and lack of attentiveness, particularly during busy times.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Product Quality

Feedback on food and drink quality was mixed, with some enjoying the coffee and donuts, while others reported stale items and poorly made drinks.
  • AL
    Ann-Marie Lavoie
    Dec 29, 2025
    5.0
    The woman at the counter was awesome. She gave us the senior discount with out having to ask, and was patient with our order when we stumbled over it.
  • MP
    Muzic Empire (PhillyBlunt2000)
    Dec 28, 2025
    5.0
    Great peppermint mocha
  • FG
    Fulvio Guggino
    Dec 20, 2025
    1.0
    Took 20 minutes to get a single coffee, they'd focus entirely on mobile orders and drive through while ignoring the main register
  • NW
    Nikki Wachowicz
    Dec 14, 2025
    3.0
    Everything always tastes great and everyone is usually pretty nice, but my goodness they are SLOW, especially during the afternoon. 4 4 cars in front of me and took a half hour to get my mobile order consisting of 1 drink. Wish there were more Dunkin's around!
  • KB
    Kristie Betty
    Dec 8, 2025
    3.0
    In Birch Run for the day, and my son wanted an iced coffee. While it was delicious, we spent a ridiculous amount of time in the drive through, waiting for the cars ahead to get their orders (1-2 drinks each). It took us about 16 minutes from start to finish for ONE iced coffee. Hire more staff, or train them better.

Frequently Asked Questions About Dunkin'

What are the operating hours at Dunkin' in Birch Run, MI?

Dunkin' in Birch Run, MI is open 24 hours every day of the week.

Does Dunkin' in Birch Run offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at this location.