Brand Certified
Dairy Queen Grill & Chill
3.7(805 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
12101 Market Place Dr, Birch Run, MI
48415-9489, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(989) 624-0153
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Dairy Queen Grill & Chill
12101 Market Place Dr, Birch Run, MI
48415-9489, United States
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
805 reviews
5 stars
367
4 stars
158
3 stars
97
2 stars
50
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and poor order accuracy, often citing understaffing and lack of training as contributing factors.
Food Quality
Many reviews mentioned subpar food quality, including small portions, incorrect orders, and food that was either cold or poorly prepared.
Cleanliness
Several customers noted cleanliness issues, particularly with the bathrooms and dining area, which detracted from their overall experience.
Friendly Staff
Despite the negative feedback, some customers praised the friendliness of the staff, highlighting positive interactions with individual employees.
Ice Cream Quality
While food quality was often criticized, many customers enjoyed the ice cream, noting it was delicious and well-prepared.
- EMElizabeth McDermott2 days ago3.0It took about a half hour to get our food. When we asked for condiments for our hot dogs, they wanted to charge us for them. They didn't have packets of mustard or ketchup supposedly. The kid giving us our food was pretty oblivious to condiments. Also almost all the sodas were out. They had no diet or zero sugar soda.
- JCJayden CrawfordFeb 18, 20261.0I shouldnt get more value out of the fries.... these chicken tenders are the size of a wendys nugget. Relatively dissapointed and not getting tenders again.
- LFLisa FinlaysonJan 17, 20265.0The place had excellent dessert and the people were very friendly.
- PDPam DPJan 5, 20265.0Good food. Freshly prepared. Friendly staff. It's DQ...what's not to like?
- JJjoshDec 30, 20251.0Took forever to even take my order even when I was the only person there. I figured they were busy but no all 3 girls were just gossiping in a circle. Took their time even after making eye contact with Me. Good thing im only passing through and I won't have to come to this place again.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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