Buffalo Wild Wings

4.0
2503 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8811 Birch Run Road, Birch Run, MI
48415, United States

Hours

Reviews

4.0
2,503 reviews
5 stars
1,296
4 stars
554
3 stars
242
2 stars
151
1 star
260

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for seating and food, with some experiencing poor service and inattentive staff.

Food Quality

Numerous reviews mentioned cold or improperly prepared food, including issues with wings being undercooked or overcooked.

Positive Staff Experiences

Despite the issues, several customers praised specific staff members for their excellent service and friendliness.

Atmosphere and Community

The restaurant is appreciated for its atmosphere, especially during sports events, and its involvement in the local community.

Inconsistent Experiences

Overall experiences varied widely, with some customers having great visits while others reported significant dissatisfaction.
  • MH
    Matt Helm
    4 days ago
    1.0
    Nothing about our order was correct. Sauce on the side, don't bother you will not receive any sauce. Ranch, nope you guessed it all blue cheese. My coworkers order from here on a weekly basis and I never order with them because the order is always incorrect. They never complain and just deal with but, honestly this is becoming ridiculous. Do better!
  • BP
    Brian Parker
    Dec 20, 2025
    1.0
    :( just wanted good hot B-Dub’s! My whole family’s food came out ice cold after waiting over an hour. I sure do miss pre covid service!
  • MK
    Michael Kyle
    Dec 20, 2025
    1.0
    Saturday at 4:30pm and not busy at all. Took 10 mins to sit down and waited over an hour for our food before we left. People sat down after us, got their food and left and we still didn’t get our food. We were a group of 4 so nothing major. Sad experience here
  • BD
    Barbara Delore
    Dec 20, 2025
    5.0
    Stopped in today on the idea we had more time. Our server was WONDERFUL! we had my step son's join us after we had ordered and she was so accommodating! We were perfectly fine with food being served separately, and our family owns a small restaurant so we try to clean up after ourselves. I didnt get her name and of course he paid, she had brownish hair and bangs, she gave us hugs when we left. 🥰 so yes, whatever your name was we do understand the 'tis the season' comment and we hope you and your family have a very merry Christmas and happy new year!
  • AP
    Ashleigh Percival
    Dec 13, 2025
    1.0
    The last two times we have visited BWWs Birch Run have been subpar at best. We sat for over an hour to get our food (mind you this isnt busy time and plenty of tables were open) both times. Today we arrived just before 2. We were seated by 2:15 and did not receive our meals until 3:20. Our server informed us the wait was for the wings. Once we received our meal it was luke warm. The cheese on the wedges had hardened and two of our meals did not have the correct sauce on the wings. The fries were also cold. Our server was friendly but didnt seem concerned that we were going oj an hour of no food. We are disappointed and don't plan to come back after two less than spectacular visits.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Birch Run offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Birch Run?

The restaurant is open Monday through Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday through Saturday from 11:00 AM to midnight.