Many customers reported long wait times for seating and food, with some experiencing poor service and inattentive staff.
Food Quality
Numerous reviews mentioned cold or improperly prepared food, including issues with wings being undercooked or overcooked.
Positive Staff Experiences
Despite the issues, several customers praised specific staff members for their excellent service and friendliness.
Atmosphere and Community
The restaurant is appreciated for its atmosphere, especially during sports events, and its involvement in the local community.
Inconsistent Experiences
Overall experiences varied widely, with some customers having great visits while others reported significant dissatisfaction.
MH
Matt Helm
4 days ago
1.0
Nothing about our order was correct. Sauce on the side, don't bother you will not receive any sauce. Ranch, nope you guessed it all blue cheese. My coworkers order from here on a weekly basis and I never order with them because the order is always incorrect. They never complain and just deal with but, honestly this is becoming ridiculous. Do better!
BP
Brian Parker
Dec 20, 2025
1.0
:( just wanted good hot B-Dub’s! My whole family’s food came out ice cold after waiting over an hour. I sure do miss pre covid service!
MK
Michael Kyle
Dec 20, 2025
1.0
Saturday at 4:30pm and not busy at all. Took 10 mins to sit down and waited over an hour for our food before we left. People sat down after us, got their food and left and we still didn’t get our food. We were a group of 4 so nothing major. Sad experience here
BD
Barbara Delore
Dec 20, 2025
5.0
Stopped in today on the idea we had more time. Our server was WONDERFUL! we had my step son's join us after we had ordered and she was so accommodating! We were perfectly fine with food being served separately, and our family owns a small restaurant so we try to clean up after ourselves. I didnt get her name and of course he paid, she had brownish hair and bangs, she gave us hugs when we left. 🥰 so yes, whatever your name was we do understand the 'tis the season' comment and we hope you and your family have a very merry Christmas and happy new year!
AP
Ashleigh Percival
Dec 13, 2025
1.0
The last two times we have visited BWWs Birch Run have been subpar at best. We sat for over an hour to get our food (mind you this isnt busy time and plenty of tables were open) both times. Today we arrived just before 2. We were seated by 2:15 and did not receive our meals until 3:20. Our server informed us the wait was for the wings. Once we received our meal it was luke warm. The cheese on the wedges had hardened and two of our meals did not have the correct sauce on the wings. The fries were also cold. Our server was friendly but didnt seem concerned that we were going oj an hour of no food. We are disappointed and don't plan to come back after two less than spectacular visits.
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Birch Run offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Birch Run?
The restaurant is open Monday through Wednesday and Sunday from 11:00 AM to 11:00 PM, and Thursday through Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Birch Run?
Buffalo Wild Wings is located at 8811 Birch Run Road, Birch Run, MI 48415, USA.
How can I contact Buffalo Wild Wings Birch Run for reservations or inquiries?
You can call Buffalo Wild Wings Birch Run at +1 989-244-6430 for reservations or any questions.
Does Buffalo Wild Wings Birch Run have an online presence?
Yes, you can visit their official webpage at https://www.buffalowildwings.com/locations/us/mi/birch-run/8811-east-birch-run-road/sports-bar-943/ for more information.
Is Buffalo Wild Wings Birch Run a sports bar?
Yes, Buffalo Wild Wings serves as a sports bar and chicken wings restaurant, making it ideal for watching games and enjoying a meal.
What nearby dining options are available around Buffalo Wild Wings in Birch Run?
Nearby dining options include Bagger Dave's, Tony's I-75 Restaurant, Applebee's Grill + Bar, Jimmy John's, Taco Bell, McDonald's, Bob Evans, Arby's, Leo's Coney Island, Sweet Shine BBQ food truck, and Sonic Drive-In.
Are there any convenient gas stations near Buffalo Wild Wings Birch Run?
Yes, several gas stations near Buffalo Wild Wings include Fast Pax, Marathon, BP, Express Stop, Sunoco Express Stop, and Birch Run Express Stop, useful for fueling up when visiting the area.
What shopping destinations are close to Buffalo Wild Wings in Birch Run?
Birch Run Premium Outlets is a nearby shopping destination specializing in sportswear and various retail stores, great for a shopping trip before or after dining.
How can the nearby Birch Run Premium Outlets complement my visit to Buffalo Wild Wings?
You can enjoy a meal at Buffalo Wild Wings before or after shopping at Birch Run Premium Outlets, making for a convenient and enjoyable outing.