Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While some customers enjoyed the food, many complained about cold, poorly prepared meals and missing items.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the dining area and restrooms.
Staff Friendliness
There were mixed reviews on staff friendliness, with some praising polite service while others noted rudeness.
TT
Timothy Thorne
3 days ago
1.0
I was wondering why I was getting sick
JH
Joe H
Feb 24, 2026
1.0
I tried again after a bad visit thinking its been a few months. Nope just as terrible.
SS
Shaune Essex-Shaft Scott
Feb 20, 2026
5.0
I love the food variety and the deals with the Biggie Bag Mealswhen strapped for $. The food is always good. The atmosphere is always good. And customer service is good.
PM
Pebo Masst
Feb 18, 2026
5.0
I got a 4 piece nugget and they gave me 5 nuggets, freakin' sweet. They forgot the ranch though, but they gave me ranch after I asked them about it. The sunroom is cool, I always eat inside when I get the chance.
CW
Connie Wright
Feb 15, 2026
1.0
Drive through.
Ordered a caramel crunch fusion. They told us to pull forward, as usual. I know if I pull forward, it will take 20-30 minutes to get it. I paid almost 6$ for 3/4 cup. This is not a one time thing. They are rude and slow.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Big Rapids, MI?
Wendy's drive-thru is open from 7:00 AM to midnight Monday through Wednesday, 7:00 AM to 1:00 AM Thursday and Friday, 8:00 AM to 1:00 AM Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Big Rapids serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
Can I order food online or via an app from Wendy's Big Rapids?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for convenient pickup or delivery where available.
What payment options are accepted at Wendy's in Big Rapids?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is delivery service available at Wendy's Big Rapids?
Delivery service is available depending on your location. Check through the Wendy's app or order.wendys.com by entering your address to see delivery options.
How can I contact Wendy's in Big Rapids for questions or feedback?
You can call this location directly at (231) 796-4629 or reach out via Wendy's Customer Care through their contact page or customer satisfaction survey online.
Are there other fast food options near Wendy's in Big Rapids?
Yes, nearby fast food restaurants include Taco Bell, Subway, Burger King, and Chester's Chicken, offering a variety of dining choices close to Wendy's.
What nearby services can I find around Wendy's at 614 South State St?
Nearby services include O'Reilly Auto Parts for automotive needs, Tracy & Co Salon for beauty services, and Marathon gas station for fuel and convenience items.
Are there any nearby places of interest for students or visitors near Wendy's?
Yes, Ferris State University Library and Phi Sigma Kappa at Ferris State University are close by, making Wendy's a convenient spot for students and visitors to grab a meal.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on the Wendy's website and mobile app, allowing you to check prices, ingredients, and allergen information before ordering.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: