Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,300 reviews
5 stars
503
4 stars
333
3 stars
203
2 stars
99
1 star
162
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others reported issues with freshness and incorrect orders.
Service Issues
Frequent complaints about slow service, incorrect orders, and rude staff behavior.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and restrooms, with reports of dirty floors and outdated facilities.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor handling of complaints and overall restaurant management.
- DODaniel OdomJan 3, 20264.0Typical wendys fast food experience
- BPBrandon PetrowskiDec 27, 20254.0Food was great. Service was friendly, but they were out of a lot and slow in getting stuff ready.
- DGDonavan GableDec 23, 20251.0Order 3 different meals fries was only half full then had to remind them about our snicker doodle cookie frosty and it was to go
- KKKitty KruppDec 6, 20251.0Floors were dirty, food on floors, dinning area old and outdated, clear signs of water damage throughout ceilings and walls. Wall paper peeling from water damage. Pop machine was disgusting, restrooms had no heat and were disgusting and dirty. Food was not good at all. Wish I could add photo of my food and how badly it was assembled. Won't be going back, EVER.
- KMKameryn MorganNov 22, 20251.0I have ordered three or more times and have gotten the wrong order. I always order the same thing a burger and last at least three times have gotten a chicken sandwich. This is awful I couldn't even enjoy my food.
Frequently Asked Questions About Wendy's
Is Big Rapids Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Big Rapids, MI?
Wendy's drive-thru is open from 7:00 AM to midnight Monday through Wednesday, 7:00 AM to 1:00 AM Thursday and Friday, 8:00 AM to 1:00 AM Saturday, and 8:00 AM to midnight on Sunday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Big Rapids serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
Can I order food online or via an app from Wendy's Big Rapids?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app for convenient pickup or delivery where available.
What payment options are accepted at Wendy's in Big Rapids?
This location accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is delivery service available at Wendy's Big Rapids?
Delivery service is available depending on your location. Check through the Wendy's app or order.wendys.com by entering your address to see delivery options.
How can I contact Wendy's in Big Rapids for questions or feedback?
You can call this location directly at (231) 796-4629 or reach out via Wendy's Customer Care through their contact page or customer satisfaction survey online.
Are there other fast food options near Wendy's in Big Rapids?
Yes, nearby fast food restaurants include Taco Bell, Subway, Burger King, and Chester's Chicken, offering a variety of dining choices close to Wendy's.
What nearby services can I find around Wendy's at 614 South State St?
Nearby services include O'Reilly Auto Parts for automotive needs, Tracy & Co Salon for beauty services, and Marathon gas station for fuel and convenience items.
Are there any nearby places of interest for students or visitors near Wendy's?
Yes, Ferris State University Library and Phi Sigma Kappa at Ferris State University are close by, making Wendy's a convenient spot for students and visitors to grab a meal.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available on the Wendy's website and mobile app, allowing you to check prices, ingredients, and allergen information before ordering.