Taco Bell

3.9
1598 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 604 S State Street in Big Rapids. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
604 S State Street, Big Rapids, MI
49307, United States

Hours

Reviews

3.9
1,598 reviews
5 stars
735
4 stars
417
3 stars
194
2 stars
86
1 star
166

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Speed of Service

Several reviews highlighted long wait times, especially for in-store orders, with some customers expressing disappointment in the speed of service.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Management Issues

Multiple reviews pointed to poor management practices, including staff training and handling of customer complaints.
  • KW
    Kelly Withers
    1 day ago
    2.0
    This taco bell has really gone down hill. I stopped going for awhile but decided to try again tonight and it will be the last time. How do you put less toppings on a $6 menu item then you do on a value menu item? My meat on my pizza was 1small scoop and didn't cover the whole thing. None of the topping went out from the center but I had plenty of meat in my double stack taco? If there was a place for photos I would add them
  • ME
    Mariah Edwards
    Dec 31, 2025
    2.0
    I went there a couple of times and each times the service was god awful. It took almost an half hour each time to get my food, the people there were so rude and they got my order worng almost every-time. Or they would mix my order with someone else’s
  • KC
    Kiersten Chichester
    Dec 28, 2025
    1.0
    Every time I go to this store we always come out with something missing. I really do appreciate them trying their best but it’s been three times now. This time I asked them to double check and they said I had everything. When the dasher got here it looked as though we finally did have everything. I was very excited as the last few times we were missing half our order. This time I was only missing a chalupa. Which is not a big deal but it is still money we spent. I’m a poor college student and having to call door dash every time for a refund is annoying to say the least. Please visit inside the store if you want all of the food you ordered.
  • MM
    Mark Morales
    Nov 14, 2025
    4.0
    Fast and accurate
  • JM
    Jaz marsh
    Oct 21, 2025
    1.0
    did a fantastic job at getting everything in the order wrong, and didn’t give us the whole order. when i brought it to their attention i got an eye roll. if yall put the boxes in a box instead of everything in a bag you would have known why was missing. idk why i keep going back there definitely not worth the money. best part of the meal was the drink i made myself lol. the 5 layer burrito had beef and that’s it. i kid you not no cheese no refried beans i added black beans and revived 3 beans. i paid .60 for 3 beans.. live laugh love i suppose

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Big Rapids?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday through Saturday.

Where is the Taco Bell located in Big Rapids?

It is located at 604 S State Street, Big Rapids, MI 49307, United States.