Brand Certified
Subway
3.6(303 reviews)
Certified by Subway • Mar 01, 2026
Business Details
603 S State St, Big Rapids, MI
49307, United States
Certified by Subway • Mar 01, 2026
(231) 598-9083
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Big Rapids Subway® Restaurant at 603 S State St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.6
303 reviews
5 stars
135
4 stars
55
3 stars
33
2 stars
18
1 star
62
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and skimpy portions.
Customer Service
Feedback indicates a significant decline in customer service quality, with many reviews mentioning rudeness and unhelpfulness from staff.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Food Quality
Customers expressed dissatisfaction with the quality and quantity of food, noting that sandwiches were poorly made and lacked sufficient ingredients.
Management Changes
Many reviews mentioned a negative impact following a change in ownership, with customers feeling that the service and food quality have deteriorated since then.
- ADAddison DennisFeb 13, 20263.0Would’ve gave a 5 start rating, but every time I go in they’re always out of something, like I mean EVERY time. You know you would’ve thought to buy more inventory with a busy weekend coming up, but I guess not. Do better and start keeping track on your inventory so you’re not running out of everything you have.
- DBDebra BoodtJan 2, 20265.0I love the employees there! Always gets my order right!
- BDBethany DorameNov 14, 20251.0I've been holding back this review for a while as I thought maybe with time things would get better, but today was the final straw. Every time I order from here since getting new owners, they are extremely skimpy on the items. One piece tomato on a 6 inch here, literally 2 pieces of spinich there. Now, this is the second time I have paid for double protein on a sandwich and it was not put on there. Once is a mistake, twice is not. Anything for an extra buck I guess.
- EMElyssa MillerSep 26, 20251.0Placed an online order, had to go back in to get extra lettuce and mayo then when we got home we noticed on a sub we paid for double meat and cheese and there was none. Sent my husband back to get what they forgot and they only gave him half of the meat they owed us. Unsure how you mess up 1 sub 3 times as someone who worked at subway and know it tells you how to do it step by step but will not be returning. Very disappointed having to pay for product I didn’t receive on a $15 sub.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 603 S State St, Big Rapids?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at this location offer delivery services?
Yes, Subway offers delivery services for your convenience.
What meals are served at Subway on S State St?
They serve breakfast, lunch, and dinner at this location.
Can customers dine in at this Subway restaurant?
Yes, customers can dine in at the Subway on 603 S State St.
Is catering available at Subway in Big Rapids?
Yes, this Subway offers catering services to meet your group needs.
How can I place an order online for Pickup or Delivery?
You can place an order online or through the app using their menu link: https://subway.com/en-us/restaurant/4252-0/menu/
What is the address and contact number for Subway in Big Rapids?
The Subway is located at 603 S State St, Big Rapids, MI 49307, and the phone number is +1 231-598-9083.
Are there any fast food restaurants near Subway at 603 S State St?
Yes, nearby fast food options include Wendy's, Taco Bell, Burger King, and Chester's Chicken, which offer a variety of dining choices around the area.
What other services are available near Subway on S State St for convenience?
Nearby services include O'Reilly Auto Parts for automotive needs, Western Union for financial services, and Admiral Petroleum Co and Marathon gas stations and convenience stores.
What local attractions or institutions are near Subway at 603 S State St?
The Subway is close to Ferris State University, Big Rapids Community Library, and the Muskegon River, offering opportunities for education, recreation, and exploration before or after your meal.
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