Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Big Rapids Subway® Restaurant at 603 S State St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
301 reviews
5 stars
134
4 stars
55
3 stars
32
2 stars
18
1 star
62
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items, particularly after a change in ownership.
Customer Service
Feedback indicates a significant decline in customer service quality, with many reviews highlighting rudeness and unhelpfulness from staff.
Food Quality
Many customers expressed dissatisfaction with the quality and portion sizes of the food, noting that sandwiches were often poorly made and lacked sufficient ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, with complaints about cleanliness and food handling practices.
Management Changes
The change in ownership has led to mixed reviews, with some customers appreciating improvements while others lament the decline in service and food quality.
- BDBethany DorameNov 14, 20251.0I've been holding back this review for a while as I thought maybe with time things would get better, but today was the final straw. Every time I order from here since getting new owners, they are extremely skimpy on the items. One piece tomato on a 6 inch here, literally 2 pieces of spinich there. Now, this is the second time I have paid for double protein on a sandwich and it was not put on there. Once is a mistake, twice is not. Anything for an extra buck I guess.
- EMElyssa MillerSep 26, 20251.0Placed an online order, had to go back in to get extra lettuce and mayo then when we got home we noticed on a sub we paid for double meat and cheese and there was none. Sent my husband back to get what they forgot and they only gave him half of the meat they owed us. Unsure how you mess up 1 sub 3 times as someone who worked at subway and know it tells you how to do it step by step but will not be returning. Very disappointed having to pay for product I didn’t receive on a $15 sub.
- SMSara MulderAug 28, 20251.0The health inspector should actually be called on this subway. I went there right when they opened and everything was filthy. Everyone just needs to stop going here so a new owner can take over.
- HAHeather AganowskiAug 21, 20251.0I am super annoyed by this store and subway itself. I ordered from here last week got my order home and both of my subs smelled so awful and sour. When I took a bite the chicken was so mushy I almost threw up. I have been trying to get in contact with this store also I have went on the app and filed a complaint and someone said to wait for an email with a resolution. I got an email but it said how satisfied are you with the resolution. There was no resolution. I didnt get refunded nor did I get a sorry or anything from subway at all. I order from subway all the time and love it. But this store specifically i will never order from again. Its so sad now a days you can't even call and talk to a manager and you have to go through the online crap and bots and no human at all. Its ridiculous. ALSO TO ADD TO THIS THEY GOT MY ODER COMPLETELY WRONG.
- GSGeoff ScottAug 7, 20252.0Used to be the best subway in town but there was a change in ownership and all employees. Now the Sandwhiches are sad, half filled but still the same price.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 603 S State St, Big Rapids?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at this location offer delivery services?
Yes, Subway offers delivery services for your convenience.
What meals are served at Subway on S State St?
They serve breakfast, lunch, and dinner at this location.
Can customers dine in at this Subway restaurant?
Yes, customers can dine in at the Subway on 603 S State St.
Is catering available at Subway in Big Rapids?
Yes, this Subway offers catering services to meet your group needs.
How can I place an order online for Pickup or Delivery?
You can place an order online or through the app using their menu link: https://subway.com/en-us/restaurant/4252-0/menu/
What is the address and contact number for Subway in Big Rapids?
The Subway is located at 603 S State St, Big Rapids, MI 49307, and the phone number is +1 231-598-9083.
Are there any fast food restaurants near Subway at 603 S State St?
Yes, nearby fast food options include Wendy's, Taco Bell, Burger King, and Chester's Chicken, which offer a variety of dining choices around the area.
What other services are available near Subway on S State St for convenience?
Nearby services include O'Reilly Auto Parts for automotive needs, Western Union for financial services, and Admiral Petroleum Co and Marathon gas stations and convenience stores.
What local attractions or institutions are near Subway at 603 S State St?
The Subway is close to Ferris State University, Big Rapids Community Library, and the Muskegon River, offering opportunities for education, recreation, and exploration before or after your meal.