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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Big Rapids is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally praised the food for being delicious and healthy, but there were complaints about portion sizes and food quality inconsistencies.
Service Issues
Many reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high prices relative to portion sizes and food quality.
Positive Staff Interactions
Despite some negative experiences, many customers noted friendly and helpful staff members, contributing to a pleasant atmosphere.
NA
Nathan Alford
6 days ago
1.0
They wouldn’t let me in the doors
GG
George Guerin
Nov 11, 2025
4.0
Nice lunch options
DD
Dirk
Oct 28, 2025
5.0
Lekker eten.
Als je de Nederlandse keuken een beetje mist is dit een prima toevlucht. Het eten is gezond en gevarieerd. De broodjes zijn smaakvol en de salade is heerlijk
BL
Barbara Leatherman
Oct 12, 2025
4.0
They were busy both inside and out. Now I know grub hub and Google go or Amazon travel.. whatever they are there for same reason but don't bump my order for it.. the food was !!amazing!! As always. The service however, could have been more serviced...if the food wasn't amazing your shop would be in bad shape.
DH
David Harmon
Oct 9, 2025
1.0
Usually I enjoy this place, but today after work I ordered a French dip and when I got home I opened my bag and there was maybe 1/4th a cup of French onion soup. If you were low on it you could have told me and I would have ordered something else. Unreal.
No, Panera Bread Big Rapids does not accept reservations.
What are the regular operating hours for Panera Bread in Big Rapids?
Panera Bread Big Rapids is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sundays.
Can I order delivery from Panera Bread Big Rapids?
Yes, Panera Bread Big Rapids offers delivery services available daily during their operating hours.
Does Panera Bread Big Rapids offer drive-thru service?
Yes, this location has a drive-thru service for convenient pickup.
Is there seating available inside and outdoors at Panera Bread Big Rapids?
Yes, Panera Bread Big Rapids provides both indoor seating and outdoor seating options for customers.
What types of meals are served at Panera Bread Big Rapids?
Panera Bread Big Rapids serves breakfast, brunch, lunch, and dinner.
Are there vegetarian and vegan options available at Panera Bread Big Rapids?
Yes, Panera Bread Big Rapids offers vegetarian and vegan menu options.
What nearby places can customers visit before or after dining at Panera Bread Big Rapids?
Customers can visit nearby places such as McDonald's for more dining options, Walgreens for pharmacy and convenience needs, and the Ice Arena of Ferris State University for sporting events.
Are there convenient financial services near Panera Bread Big Rapids?
Yes, nearby financial services include The Exchange Network ATM, LibertyX Bitcoin ATM, Western Union money transfer services, TCF Bank, Independent Bank, Huntington Bank, and Chemical Bank.
Is there a university or college close to Panera Bread Big Rapids that customers might visit?
Yes, Ferris State University is nearby with facilities like the FSU Michigan College Of Optometry, Ferris Printing Services, and the FSU Timme Center for Student Services, which customers might visit before or after their meal.