Panera Bread

4.2
627 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Big Rapids is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1014 S State Street, Big Rapids, MI
49307, United States

Hours

Reviews

4.2
627 reviews
5 stars
382
4 stars
122
3 stars
56
2 stars
25
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being delicious and healthy, but there were complaints about portion sizes and food quality inconsistencies.

Service Issues

Many reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices relative to portion sizes and food quality.

Positive Staff Interactions

Despite some negative experiences, many customers noted friendly and helpful staff members, contributing to a pleasant atmosphere.
  • NA
    Nathan Alford
    6 days ago
    1.0
    They wouldn’t let me in the doors
  • GG
    George Guerin
    Nov 11, 2025
    4.0
    Nice lunch options
  • DD
    Dirk
    Oct 28, 2025
    5.0
    Lekker eten. Als je de Nederlandse keuken een beetje mist is dit een prima toevlucht. Het eten is gezond en gevarieerd. De broodjes zijn smaakvol en de salade is heerlijk
  • BL
    Barbara Leatherman
    Oct 12, 2025
    4.0
    They were busy both inside and out. Now I know grub hub and Google go or Amazon travel.. whatever they are there for same reason but don't bump my order for it.. the food was !!amazing!! As always. The service however, could have been more serviced...if the food wasn't amazing your shop would be in bad shape.
  • DH
    David Harmon
    Oct 9, 2025
    1.0
    Usually I enjoy this place, but today after work I ordered a French dip and when I got home I opened my bag and there was maybe 1/4th a cup of French onion soup. If you were low on it you could have told me and I would have ordered something else. Unreal.

Frequently Asked Questions About Panera Bread

Does Panera Bread Big Rapids accept reservations?

No, Panera Bread Big Rapids does not accept reservations.

What are the regular operating hours for Panera Bread in Big Rapids?

Panera Bread Big Rapids is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sundays.