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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.2
(602 reviews)

Business Details

1014 S State Street, Big Rapids, MI
49307, United States
(231) 796-2555

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Big Rapids is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1014 S State Street, Big Rapids, MI
49307, United States

Hours

Reviews

4.2
602 reviews
5 stars
360
4 stars
118
3 stars
55
2 stars
25
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently mentioned issues with food quality, including small portions, bland flavors, and even finding foreign objects in their meals.

Service Issues

Many reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, indicating that there are positive experiences to be had.
  • ML
    Mar Lietzke
    Feb 14, 2026
    4.0
    I like the bread xD
  • ZM
    Zane Milo
    Feb 4, 2026
    1.0
    They have a really hard time getting the order right when you make changes - even the ones that cost more money.
  • GT
    Grateful Tedd
    Dec 11, 2025
    3.0
    Very overpriced for what you get. Weird cafeteria atmosphere. Comparable to a hospital.
  • AL
    Adria Leigh
    Nov 29, 2025
    1.0
    Can't really comment on service or atmosphere because I ordered through doordash, but I will not be making that mistake again and will never go in to this Panera location just because of the food I received. My asiago bagel tasted like someone just did its hair in Aquanet hairspray. This is a bagel my dude, not a Miss America pageant. I should not be feeling like I'm sitting behind an old lady in church when I try to bite into my bagel.
  • NA
    Nathan Alford
    Nov 18, 2025
    1.0
    They wouldn’t let me in the doors

Frequently Asked Questions About Panera Bread

Does Panera Bread Big Rapids accept reservations?

No, Panera Bread Big Rapids does not accept reservations.

What are the regular operating hours for Panera Bread in Big Rapids?

Panera Bread Big Rapids is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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