Brand Certified
Arby's
4.1(547 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1294 Perry Ave, Big Rapids, MI
49307, United States
Certified by Arby's • Mar 01, 2026
(231) 598-9340
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/mi/big-rapids/1294-perry-ave/store-8839
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
547 reviews
5 stars
283
4 stars
143
3 stars
53
2 stars
25
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
Several customers expressed dissatisfaction with food freshness and quality, mentioning cold or stale items, while others enjoyed their meals.
Cleanliness
The cleanliness of the establishment received positive feedback from some customers, but others reported unsanitary conditions.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating issues with order accuracy.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times despite low traffic.
- CPChris PenixFeb 17, 20264.0Not bad basically the same as other Arbys. They have a weird driveway but it's managed.
- EBEmily BeeFeb 10, 20261.0I'm literally crying right now. I always order the beef and cheddar with aju. It was the end of the night but for a forty dollar meal that I can't even enjoy now. Is such a sad waste of money. They couldn't take the time to finish my order? I get it your working but you just took three hours of my work and wasted it. I already had my food in my hands before they told me they wouldn't make my Aju because they wanted to go home. I came before you closed. My fiancé is eating his food, mine is sadly going to waste. It's horrible to take advantage of understanding customers, I should have stuck up for myself in the moment... I'm so upset.
- SMSheryl McguireJan 20, 20265.0My daughter and I went in to get our order to go on 1/20/26 around 1:30. The service was great including kitchen help. I had the fish sandwich and Bobbi had the #1 on menu...
- JJJoeJan 7, 20265.0Some of the nicest staff I've had the opportunity to interact with, fast service, good food
- THTroy HaleJan 4, 20261.0Be here from lawer it Against law unlock people phone
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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