Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
486 reviews
5 stars
282
4 stars
128
3 stars
41
2 stars
19
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-through, with some waiting over 30 minutes.
Food Quality
Mixed reviews on food quality; while some enjoyed the ice cream and certain menu items, others complained about cold burgers and greasy fries.
Staff Friendliness
Many customers praised the staff for being friendly and helpful, contributing positively to their experience.
Cleanliness
The restaurant was noted for its cleanliness, including the dining area and bathrooms, which was appreciated by several customers.
Order Accuracy
There were multiple complaints about incorrect orders and issues with food presentation, indicating a need for better attention to detail.
- TLTrooper Long6 days ago4.0👍
- JRJulie RentmeesterOct 11, 20251.0Waited over 10 minutes in the drive through. The burgers were not very good. So much mustard it dripped off onto our clothes. Fries were average at best. Cheese curds were greasy. The flavor of old grease overwhelmed the flavor of the cheese. I had an upset stomach the whole drive to our destination over an hour away. Would not recommend. Will not go back.
- JSJoann ShefflerOct 3, 20251.0Came at 6:15 had to wait almost a half hour just to get waited on. 4 people working on drive tru orders and NOT A ONE of them would even acknowledge that there was customer waiting at the counter to order.0 No sorry ill take your order soon..but she did acknowledge the one who showed up late because she fell back to sleep. I eat dinner once a week here and never a problem..but today very bad combo of people working..
- SFsteve fSep 20, 20255.0Meal was good scanner worked for points just fine loved it
- CDCatherine DaveyAug 6, 20255.0Counter girl super friendly, hubby said malt is super malty!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 201 E Lead St, Bessemer, MI 49911-1407, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, wheelchair accessibility, outdoor seating, and has restrooms available.
Can customers use mobile ordering and get exclusive deals at Dairy Queen?
Yes, customers can use the Dairy Queen app for mobile ordering and to access exclusive deals and rewards.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides free WiFi for customers.
What nearby places are close to Dairy Queen Grill & Chill that customers might visit?
Nearby places include the Michigan Secretary of State's Office, Bessemer Express Laundromat, Bread of Life Bakery and Cafe, and Kwik Trip gas station.
How can the nearby Michigan Secretary of State's Office be useful for customers visiting Dairy Queen?
Customers visiting the Michigan Secretary of State's Office nearby might stop by Dairy Queen for a quick meal or refreshing ice cream before or after their appointment.
Are there nearby dining options besides Dairy Queen in the area?
Yes, nearby dining options include Bread of Life Bakery and Cafe, Pit Stop Bar & Grill, Markos Bar & Grill, Stephs Spinning Spur, and Uncle Sam's Place.