Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,195 reviews
5 stars
302
4 stars
240
3 stars
238
2 stars
117
1 star
298
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 20 minutes for both drive-thru and in-store orders.
Staff Behavior
Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and poor customer service.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness
Several customers mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Management Issues
Reviews pointed to poor management practices, including understaffing and inadequate training, leading to overall dissatisfaction.
- JWJesse WieczorekNov 2, 20251.0Food was cold they cooked them cheeseburgers hours ago
- DKDavid K.Oct 28, 20251.0No reason to wait for more than 30 min in the drive through for a mobile order pickup (it was not busy either) This location continues to DISAPPOINT in food, service, and atmosphere.
- NBnicholle bryanOct 28, 20251.0I placed my order at 5:12pm, I did not receive my order until 5:34pm when there was a group of over 15 students loitering in the lobby and acting inappropriately with the staff. They were touching staff members, going behind the counter, and all of them placed their orders after me but received their food before me. When I received my order, both of my medium sized shakes were half-full and topped with whipped cream, and I said I wanted them filled up and the staff member told me that he “was not working that hard.” Then proceeded to start cussing me out. I also did not receive my son’s Happy Meal toy or French Fries. Poor service overall, disappointed in their management for allowing such immature and irresponsible behavior to happen on the clock.
- TBTerri BryanOct 28, 20251.020 minutes inside waiting for order while 30 high-school kids run wild then forgot fries in happy meal which was all we got
- M4Mapuia 4Oct 26, 20251.0I ordered fries and a sprite, I waited 30 minutes and I asked for my sprite because I had to leave soon. They responded with “we’re working on it” what do you mean you are working on it, you just press a button with the cup. Terrible McDonald’s, worst one I’ve ever been to, I ordered a coffee once too, they gave me pure milk. I’d rather just starve than order again here.
Frequently Asked Questions About McDonald's
What are the drive-thru operating hours at McDonald's in Berrien Springs?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
When is delivery service available at McDonald's on Saint Joseph Rd?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as part of the pickup and delivery services.
What payment methods can I use at McDonald's in Berrien Springs?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is McDonald's at 575 Saint Joseph Rd open early in the mornings?
Yes, the restaurant opens at 5:00 AM every day and closes at 11:00 PM.
Can I order McDonald's food through a mobile app?
Yes, you can order via the McDonald's App available on iOS and Android, or use the provided quick order links.
What nearby fast food options are available around McDonald's on Saint Joseph Rd?
Nearby fast food options include Taco Bell, Dairy Queen, Subway, and Pizza Hut, providing convenient alternatives or complements to your visit.
Are there coffee shops near McDonald's in Berrien Springs where I can go before or after my meal?
Yes, nearby coffee spots include Revive Coffee and More as well as Biggby Coffee, perfect for a coffee break around your McDonald's visit.
What automotive services are close to McDonald's on Saint Joseph Rd?
Nearby automotive services include Berrien Quick Lube, Peak Garage, and Village Car Wash & Mini Storage, useful if you need vehicle maintenance during your trip.
Where is McDonald's located, and how can I contact them?
McDonald's is located at 575 Saint Joseph Rd, Berrien Springs, MI 49103. You can call them at +1 269-815-5037.