McDonald's

3.1
1199 reviews
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Business Details

575 Saint Joseph Rd, Berrien Springs, MI
49103, United States
(269) 815-5037
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
575 Saint Joseph Rd, Berrien Springs, MI
49103, United States

Hours

Reviews

3.1
1,199 reviews
5 stars
303
4 stars
240
3 stars
238
2 stars
117
1 star
301

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, with reports of overflowing trash and dirty tables.

Service Speed

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

There were numerous reports of incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Food Quality

Feedback on food quality was mixed, with some customers noting cold or poorly prepared items.
  • JA
    j a
    Dec 24, 2025
    5.0
    Was ok for a cheap lunch will return
  • BB
    Bradley
    Dec 21, 2025
    1.0
    Nasty nasty. Found a black hair on my burger! Thats too bad because I asked for plain! Shut this garbage factory down. How Hard is it Berrien, for us to have decent food that's not terrible for you and contains hairs.
  • CA
    Christy Archer
    Dec 13, 2025
    1.0
    I ordered a Grinch Meal for the socks and they were completely out of the meals and socks!!! I was so disappointed!! Then they shorted us a an order of fries. Everything e we go there we end up missing something from our order.😞👎
  • JJ
    Jamie Johnson
    Dec 8, 2025
    1.0
    Where in the world are the health inspectors???? Management and the owners should be in another line of work. Far away from anything to do with food. Traveling through and we stopped here to grab something to eat. All I can say is thank goodness we had to use the restroom or we would have just used the drive through and ordered food. Both the men’s and women’s bathrooms were absolutely disgusting 🤢 I guarantee there isn’t one clean place in that building. In the women’s it looked like it hasn’t been clean in months. Women’s feminine trash opened and overflowing out. My husband said in the men’s there looked like there was a sewage back up and there were feces all over the ground. People been walking in it and tracking it all over. It was all over the foot opener on the door. Please for the love of God if you go there with children don’t let them walk in these bathrooms. Upon walking out trash can by door full to the top. Straight laziness and no care here. Good luck if you frequent this place.
  • TN
    Tiara Neddeau
    Dec 3, 2025
    1.0
    Tables were dirty, food and trash all over the floor and no paper towels at all. Definitely the dirtiest restaurant I’ve been to
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Frequently Asked Questions About McDonald's

What are the drive-thru operating hours at McDonald's in Berrien Springs?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

When is delivery service available at McDonald's on Saint Joseph Rd?

Delivery service is available daily from 6:00 AM to 10:00 PM.