Subway

3.6
165 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Berkley Subway® Restaurant at 28247 Woodward Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
28247 Woodward Avenue, Berkley, MI
48072, United States

Hours

Reviews

3.6
165 reviews
5 stars
74
4 stars
31
3 stars
14
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful, particularly from management.

Food Quality

Customers reported inconsistent food quality, including stale bread, poorly made sandwiches, and missing ingredients.

Staff Attitude

Many reviews noted a negative atmosphere due to staff attitudes, with several customers feeling disrespected or ignored.

Order Fulfillment

There were frequent complaints about online orders being mishandled, including cancellations and incorrect items being served.

Cleanliness

Some customers mentioned cleanliness issues, with reports of dirty conditions and unkempt areas in the restaurant.
  • KP
    Kayla Parks
    Jan 5, 2026
    1.0
    The man was on his cell phone the whole time I was ordering. All the veggies were brown, wet, wilted and old. It looked like everything had been frozen and in the process of thawing. I asked him if there were other veggies available, he said “no, I just work here” so I left with nothing.
  • RW
    Rebecca Waller
    Jan 3, 2026
    1.0
    Horrible service! Will never go back to this location.
  • EE
    E E
    Dec 18, 2025
    1.0
    I've placed mobile orders multiple times for this location. Your employee(s) frequently IGNORE the list of ingredients to be included on the sandwich, sometimes even ignoring the type of bread selected.
  • KE
    kailey edwards
    Dec 9, 2025
    1.0
    If I could leave a negative star for the customer service at THIS specific location I would! I really want to leave a review everyday until it’s new workers. Jae the girl behind the counter is TERRIBLE. TERRIBLE COSTUMER SERVICE. TERRIBLE ATTITUDE. I’ve decided by the end of all of this to leave a review everyday until something changes.
  • SH
    Shay Hall
    Nov 26, 2025
    1.0
    If I could give zero stars I would!! This was one of the worst subways I have ever been too! The girl who names start with a j was so rude to us we didn’t complete our order we walked out. Her customer service was horrible. She tried to argue with me about my toppings. I will never go back there please avoid this location.

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant in Franklin Corners?

The Subway restaurant in Franklin Corners is open every day from 9:00 AM to 10:00 PM.

Does Subway in Berkley offer delivery services?

Yes, Subway in Berkley offers delivery services so you can enjoy their sandwiches at home or work.