Subway

Reviews

• JS

  Just Steve

  6 days ago
  1.0
  Damn the staff sucks here
• WA

  Waleed Abdulrab

  Oct 29, 2025
  1.0
  This was easily one of the worst customer service experiences I’ve ever had. It happened on October 29 around 8:07 PM at this location. I accidentally sent an online order here instead of the store near my home — which is about 30 minutes away — and I called within minutes to explain the situation. I then drove to the store and politely asked if there was any reasonable solution (refund or remake). I paid for a proper meal, not something reheated and handed back. The heavyset African American male employee with short hair in waves (around 5’10”, and appeared to be the one who made the food) instantly became hostile. Instead of listening, he started yelling, used profanity, put his hand in my face, and kept shouting “take it or leave it.” He also kept saying “I have nothing to do with the app,” even though I called right away and tried to handle it properly and respectfully. At no point did I raise my voice — I was calm start to finish. He spoke to me like I was nobody and treated me like an inconvenience instead of a customer who had already paid. If this is how Subway employees are allowed to treat people who are being reasonable and respectful, then that says more about the management and the brand than about the employee. I will update this review based on whether corporate chooses to address this or leaves it as a reflection of their standards.
• JJ

  Jake

  Oct 20, 2025
  1.0
  Placed an online order and upon arrival was rudely told they did not have an order for my name. I was offered no help at all. It is the same woman who I’ve seen in recent 1 star reviews, she is supposed to be the “manager” but has a terrible attitude and will not help you. I wouldn’t even trust her around my food. I will continue to go to subway but will never return to this location. It’s a shame as a few months ago I had a good interaction with different staff. Should have stuck with them. Save your time and go to a different location!
• EA

  Eddie Ausi

  Oct 14, 2025
  1.0
  I had one of the most disappointing experiences at this Subway. The staff was extremely disrespectful, and the service was unbelievably rude. They even argued with me about which toppings come on the sub, which was completely unnecessary. From the moment I walked in, the atmosphere felt negative — no greeting, no acknowledgment, no respect. Even the manager joined in the complaining instead of setting an example for the team. It was clear that customer care was the last thing on anyone’s mind. If I were the owner, I would seriously reevaluate this entire team. This location does not represent the Subway brand well, and I would never recommend it to anyone.
• MT

  Mary Tee

  Oct 8, 2025
  5.0
  Staff was organized and they made a good sandwich.

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