Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
475 reviews
5 stars
263
4 stars
96
3 stars
45
2 stars
13
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor order handling.
Product Quality
Many reviews highlighted issues with the quality of ice cream products, including watery blizzards and incorrect orders.
Cleanliness
Several customers noted that the location was dirty and unkempt, affecting their overall experience.
Pricing
Customers expressed dissatisfaction with high prices and the lack of participation in promotional events, such as free cone day.
Wait Times
Long wait times in the drive-thru were frequently mentioned, with some customers waiting over 30 minutes.
- BSBlind Squirrel2 days ago1.0What a shameful embarrassment to the wonderful city of Berkley. Overpriced, improperly prepared and under-portioned menu items, and staff reminiscent of a work-release crew you find picking up trash on the side of the highway. Absolutely the worst Dairy Queen in the greater Detroit area—barr none. Do yourself a favor and drive the extra ten minutes to Ferndale for a proper Dairy Queen experience.
- SKS KNov 29, 20251.0Worst DQ in the state of Michigan. Way overpriced at this location and poor quality. Sprinkles on a small cone is additional $2! Blizzards with nothing in them. Ice cream is watery, not the typical smooth DQ soft serve. Hope this place shapes up! Definitely take the extra 5 minute drive to Troy DQ at Maple & Coolidge and skip this Berkley location.
- JAj atiasSep 6, 20252.0Ordered a Birthday Cake for our daughter’s 15th birthday days in advanced. Confirmation emails said cake would be ready at 5pm the day of. I’m here now and the staff looked shocked when I said I was here to pick up an ice cream cake. Obviously it wasn’t ready. The kid with the pony tail is busting his ass to make it on the fly, that’s why I didn’t give it 1 star
- ADArielle DobineAug 17, 20255.0It was good 👍🏽
- CMcash moneyAug 10, 20251.0My wife and I ordered two large vanilla cones that cost 10.16 cents and they survived them like The leaning tower of babel, they both fell in our laps as we were trying to eat them. That is the worst Dairy Queen in the state of Michigan. They need to be sent to daily queen school to learn how to make a come that’s not leaning over plus the Dairy Queen twist on top that’s famous for “ the owner should go there and see what they doing I’m never going back there again’ !
Frequently Asked Questions About Dairy Queen (Treat)
What are the regular store hours for Dairy Queen (Treat) in Berkley?
Dairy Queen (Treat) in Berkley is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dairy Queen (Treat) offer delivery service and what are the delivery hours?
Yes, delivery service is available daily from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Is the drive-thru available at this Dairy Queen and what are its hours?
Yes, the drive-thru is available daily from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What specialty items does Dairy Queen (Treat) in Berkley offer?
This Dairy Queen specializes in Blizzard® Treats, soft-serve ice cream cones, frozen novelties, and ice cream cakes from DQCakes.com.
What services can customers expect at Dairy Queen (Treat)?
Customers can enjoy outdoor seating, free WiFi, restrooms, drive-thru service, mobile ordering and rewards, and the location is family-friendly and wheelchair accessible.
Where is Dairy Queen (Treat) located in Berkley?
It is located at 3491 12 Mile Rd, Berkley, MI 48072-1345, United States.
How can I order from Dairy Queen (Treat) online?
You can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/10251/
What nearby places could I visit before or after enjoying a treat at Dairy Queen?
Nearby you can visit Hartfield Lanes, a bowling alley that offers food and drinks, or stop by Biggby Coffee Berkley for coffee and snacks.
Are there convenient stores or gas stations near Dairy Queen (Treat) in Berkley?
Yes, there is a Marathon Gas station, Berkley Marathon, and a 7-Eleven convenience store nearby for quick stops.
If I need beauty or grooming services near Dairy Queen, where can I go?
You can visit BLK BRD Salon or George's Unisex Salon, both located near Dairy Queen (Treat), offering beauty and barber services.