When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Benton Harbor Mall Drive. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers enjoyed the wings and fries, there were numerous complaints about food being overcooked, cold, or bland.
Service Issues
Customers frequently reported long wait times, disorganization, and poor customer service experiences, including staff being dismissive or unhelpful.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and bathrooms, impacting the overall dining experience.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their exceptional service and friendliness, highlighting a few employees as standouts.
AM
Antonio Morales
4 days ago
1.0
I don't recommend paying for food and not receiving it complete.
CC
Claudia Sofia Chinchilla
Feb 17, 2026
5.0
Always busy, and have a way of making us wait for the food, but well worth the wait!!!
PF
Partcia Francoviack
Dec 17, 2025
1.0
Smelled like pee
LM
Lino Miramontes
Oct 30, 2025
5.0
Wingstop treat me like family great food great service
II
iloveelectricity
Oct 18, 2025
5.0
My first time there was great. The gentleman at the counter was nice and I ordered a chicken sandwich meal with the Cajun rub. The sandwich was delicious, and the fries were amazing. For only $9 it can't be beat. I left full and happy.
There isn't much inside dining area with only three tables but we got a table and it was fine. The food took a while to come out because of other carry out orders ahead of us but our food was hot and fresh. Overall I'd say well done.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Benton Harbor Mall Drive?
Wingstop Benton Harbor Mall Drive is open every day from 10:00 AM to 1:00 AM.
Does Wingstop Benton Harbor Mall Drive offer delivery services?
Yes, Wingstop Benton Harbor Mall Drive offers delivery services including same-day and no-contact delivery.
Can I order Wingstop Benton Harbor Mall Drive wings online for carryout or delivery?
Yes, you can order online for carryout or delivery via their menu link on the Wingstop website.
Are there drive-through services available at Wingstop Benton Harbor Mall Drive?
No, Wingstop Benton Harbor Mall Drive does not have drive-through services.
What types of wings and flavors does Wingstop Benton Harbor Mall Drive offer?
They offer classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot.
What payment options does Wingstop Benton Harbor Mall Drive accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Benton Harbor Mall Drive located?
Wingstop is located at 1396 Mall Drive, Benton Harbor, MI 49022, USA.
What nearby places can I visit before or after dining at Wingstop Benton Harbor Mall Drive?
Nearby places include Jackson Hewitt Tax Service for financial advising, Planet Fitness for a workout, and El Rodeo Mexican Restaurant if you want alternative dining options.
Are there any nearby mobile phone stores near Wingstop Benton Harbor Mall Drive?
Yes, nearby mobile phone stores include Metro by T-Mobile, Phone Repairs LLC, AT&T Store, and Verizon authorized retailers which can be convenient for phone needs before or after your visit.
Is there a pharmacy nearby Wingstop Benton Harbor Mall Drive?
Yes, Walmart Pharmacy is located nearby and can be visited along with your trip to Wingstop.
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