Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
846 reviews
5 stars
247
4 stars
157
3 stars
158
2 stars
68
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold, old, or incorrect food orders.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Management Issues
Several customers pointed out poor management and lack of staff training as contributing factors to their negative experiences.
- RDRobert DayNov 5, 20251.0Worst Wendy’s I have ever been to. Service was slow and staff were rude to customers. 5 Customers walked out without ordering because No one came up to take their order.Restaurant smelled and floor was sticky when you walked. Fry’s were hot but had been recooked multiple times.Pop machine in lobby doesn’t work according to staff.Watched an employee go out and sit in a customers car and then come back in and never washed his hands before he went back to work.I doubt Wendy’s will do anything about it. A
- TLTony LewisNov 2, 20251.0I ordered a combo from Wendy's on my way to work. When I bit into the burger it was cold. It seems that the burger was was precooked and laying around for hours. The fries were hot and so we're the nuggets. This is the second time I was given cold, old food from this establishment. I will never purchase food from thos Benton harbor location anymore. I would rather go out of my way to st joseph Wendy's because their food is always fresh and hot. Beware of Wendy's located on m-139 in benton harbor michigan.
- KCKandi CorreaOct 23, 20251.0Forgot half my order, fries tasted old, place was dirty
- BJBonnie JenkinsOct 22, 20251.0Went inside to order and was told they were only doing drive thru even though I was standing at the register waiting to order take out.
- DYDarius YoungOct 18, 20251.0No chilly and was very rude.
Frequently Asked Questions About Wendy's
Is 615 - M 139 571 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Benton Harbor, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Benton Harbor, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (269) 486-0320.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 615 - M 139 571 Wendy’s serve breakfast?
Yes, this Wendy’s location in Benton Harbor, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's drive-thru at 1986 M 139, Benton Harbor, MI?
The drive-thru at Wendy's in Benton Harbor is open daily from 7:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their app or website.
How can I order delivery or takeout from Wendy's Benton Harbor?
You can order delivery or takeout through the Wendy's mobile app, their website at order.wendys.com, or delivery platforms like DoorDash, if available in your area.
What payment methods does the Wendy's at 1986 M 139 accept?
Wendy's accepts American Express, Visa, MasterCard, Discover, and cash as payment options.
Is there a drive-thru service available at this Wendy's location?
Yes, the Wendy's at 1986 M 139 Benton Harbor has a drive-thru service available throughout its open hours.
How can I provide feedback or contact Wendy's Benton Harbor?
For questions or feedback, you can call the location directly at (269) 486-0320, or contact the Customer Care team via their website, live chat, or the Customer Satisfaction Survey available online.
Which nearby restaurants can I visit around Wendy's Benton Harbor?
Nearby you can find Pizza Hut, Chicken Coop, Benton Harbor Chicken Coop, Dialo's Cafe, Subway, KFC, Jersey Mike's Subs, Taco Bell, Little Caesars Pizza, and Burger King—all offering various dining options that complement your visit to Wendy's.
Are there automotive services close to Wendy's in Benton Harbor?
Yes, there are several automotive services nearby including Martin Auto Repair, Cash auto repair, Belle Tire, Auto Value Benton Harbor, Leeds West Groups, Midas, Sparkle Car Wash & Quik Lube, and Tidy Car, which can be convenient if you need vehicle maintenance during your visit.
What nearby amenities can enhance my visit to Wendy's Benton Harbor?
You can visit nearby places like Go Clean TX for car washing and detailing, Serene Water Gardens for landscaping services, or use retail stores like Metro by T-Mobile and Cricket Wireless. There's also Fairplain Self Storage if you need storage options.
Does Wendy's Benton Harbor participate in any loyalty or discount programs online or via app?
While not specified in this data, Wendy's generally offers rewards, coupons, and deals through their mobile app and website, where you can find special offers and earn rewards with your orders.