Brand Certified
Wendy's
3.1(824 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1986 M 139, Benton Harbor, MI
49022, United States
Certified by Wendy's • Mar 01, 2026
(269) 486-0320
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/benton-harbor/1986-m-139
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.1
824 reviews
5 stars
239
4 stars
150
3 stars
148
2 stars
68
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or old food, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Management
Feedback indicated poor management practices, with reports of staff arguing and lack of proper training or oversight.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and enjoyed certain menu items like the Frosty and chili.
- GGGabi4 days ago1.0Just wanted a quick dinner, so I got the biggie meal w cheeseburger, nuggets. Fries.I pulled out and was driving, started to eat the burger, IT WAS COLD! ...Lucky for them I was in a hurry..of course, they didn't hand me a receipt either...shouldn't have finished it, stomach is not happy today either!! SHAME ON YOU- STAFF IN Benton Harbor Wendy's
- CRCraig ReynoldsJan 12, 20265.0It was clean , food was all cooked just right , employees super nice , especially the Manager, I'll be back ate inside with cool music playing
- PGPam GohnJan 4, 20261.0Since when is the lobby closed at 7:45 pm?!? But the door is unlocked.. website says open until 12.
- HHHannah HamstraJan 3, 20265.0Destiny took our order, bagged it for each person separately without me even requesting it and greeted us with superior customer service. I called the location to ask for her name and was presently surprised when Alexis answered and was over the top with her positive attitude without even knowing why I was calling. Our food tasted fresh, hot and we are beyond impressed with this last minute stop on a long road trip home!
- ZMZach McCartyDec 20, 20251.0Pulled into the drive-thru, no one responded. Parked and went in. Girl with a headset on put her phone down for enough time to tell me the lobby was closed. I told her we wanted to order at the drive-thru. I got back in my car and went to the drive-thru again. I ordered but it was wrong on the screen. Girl refused to fix the mistake. I drove away. Complete failure... how hard is it to find good help enough to place a fast food order.
Frequently Asked Questions About Wendy's
Is 615 - M 139 571 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's drive-thru at 1986 M 139, Benton Harbor, MI?
The drive-thru at Wendy's in Benton Harbor is open daily from 7:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their app or website.
How can I order delivery or takeout from Wendy's Benton Harbor?
You can order delivery or takeout through the Wendy's mobile app, their website at order.wendys.com, or delivery platforms like DoorDash, if available in your area.
What payment methods does the Wendy's at 1986 M 139 accept?
Wendy's accepts American Express, Visa, MasterCard, Discover, and cash as payment options.
Is there a drive-thru service available at this Wendy's location?
Yes, the Wendy's at 1986 M 139 Benton Harbor has a drive-thru service available throughout its open hours.
How can I provide feedback or contact Wendy's Benton Harbor?
For questions or feedback, you can call the location directly at (269) 486-0320, or contact the Customer Care team via their website, live chat, or the Customer Satisfaction Survey available online.
Which nearby restaurants can I visit around Wendy's Benton Harbor?
Nearby you can find Pizza Hut, Chicken Coop, Benton Harbor Chicken Coop, Dialo's Cafe, Subway, KFC, Jersey Mike's Subs, Taco Bell, Little Caesars Pizza, and Burger King—all offering various dining options that complement your visit to Wendy's.
Are there automotive services close to Wendy's in Benton Harbor?
Yes, there are several automotive services nearby including Martin Auto Repair, Cash auto repair, Belle Tire, Auto Value Benton Harbor, Leeds West Groups, Midas, Sparkle Car Wash & Quik Lube, and Tidy Car, which can be convenient if you need vehicle maintenance during your visit.
What nearby amenities can enhance my visit to Wendy's Benton Harbor?
You can visit nearby places like Go Clean TX for car washing and detailing, Serene Water Gardens for landscaping services, or use retail stores like Metro by T-Mobile and Cricket Wireless. There's also Fairplain Self Storage if you need storage options.
Does Wendy's Benton Harbor participate in any loyalty or discount programs online or via app?
While not specified in this data, Wendy's generally offers rewards, coupons, and deals through their mobile app and website, where you can find special offers and earn rewards with your orders.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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